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Qa Analyst/mobile Tester Resume

Plano, TX

SUMMARY:

  • Testing - Tested the applications developed using various mobile technologies including J2ME, Blackberry, Android, .Net technology
  • Methodologies - Managed Agile environment, offshore development team, and scrum calls
  • Process Improvement - Improved DS3 install interval 50% and T1 install interval 75% by finding ways to streamline processes
  • Quality Analysis - Developed test case standards, requirements traceability matrix, and testing metrics
  • Methodologies - Developed and implemented QA methodologies for the department
  • Software Development Lifecycle - Analyzed functional requirements and business specifications as part of static testing on earliest stages of SDLC
  • Analysis/Analyzing - Performed data analysis of all DS0s for E911 services as mandated by the Confidential and updated company database for accuracy
  • Advising - Recommended hardware and software solutions and upgrades using established procurement processes
  • Engineering - Performed installation and disconnects of various circuits ranging from DS0s to Confidential circuits
  • Developing Requirements - Interfaced with customers, agents, and vendors to determine technical designs

TECHNICAL SKILLS:

Methodologies: SDLC; Waterfall; Agile (SCRUM)

Platforms: Windows 98/2000/XP/Vista/7; U Mac OSX

Databases: Oracle; MS Access; MS SQL; Postgres

Testing Tools: HP Quality Center/ALM; Bugzilla

Documentation Tools: SharePoint 2013; MS Office w/Visio

Other Tools: Web X; MS Outlook

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

QA Analyst/Mobile Tester

Responsibilities:

  • Tested Web App, Native App, automated the mobile testing, and ran test cases, emulators, and IOS simulators
  • Handled the application response for positive and negative sets of data with data-driven testing using HP QTP
  • Wrote SQL for back-end testing of the database

QA Analyst/M6 Network Inventory Tester

Confidential, Richardson, TX

Responsibilities:

  • Created and executed manual smoke, functional, regression, system, integration and exploratory tests
  • Created, designed, and executed test strategies, including writing test plans, test cases, and test scenarios
  • Identified, analyzed, and documented defects using Jira and Mantis defect tracking systems

Confidential, Denver, CO

Data Analyst

Responsibilities:

  • Worked in multiple provisioning systems; ordered and provisioned with ILECs, CLECs, and internal departments
  • Ensured that all upstream groups provided accurate and thorough instructions while following required approval process
  • Submitted savings to projects and migration plans to implementation teams

Confidential, Denver, CO

Access Circuit Provisioning Engineer

Responsibilities:

  • Ordered services and products associated with telephony launches, maintenance, and augments
  • Provided frequent and ad hoc status updates to management as directed as well as taking first level escalations for overdue provisioning milestones on customer orders
  • Researched supportive information critical for determining necessary data entry values required facilitating accurate and expedient access service request (ASR) ordering

Confidential, Frisco, TX

Provisioning Coordinator

Responsibilities:

  • Submitted ASRs for installs and disconnects for switched and access facilities for DS1 and DS3 circuits
  • Activated hosted phones; designed hosted phone configurations thru the CRM portal and Broad Soft
  • Facilitated and coordinated all test and turn up calls

Confidential, Frisco, TX

Telecom Provisioning Coordinator

Responsibilities:

  • Performed disconnects for grooming project utilizing granite provisioning system
  • Initiated orders and tracked the progression through to completion
  • Updated UDAs/fields with order details and converting path status based on order progress

Confidential, Irving, TX

Associate Provisioner

Responsibilities:

  • Ordered and coordinated the installation, modification or disconnect of telecom circuits and products
  • Ensured service was established in an expedient and satisfactory manner for all parties
  • Managed order workload dependent upon the type of order and priority based on business rules

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