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Sr.qa Analyst Resume

San Francisco, CA


  • I have 8 plus years of experience in both Manual and Automation testing. Worked on Mobile, Web and Web Services across various domains like e - commerce, Health Care and Wireless. Proficient in SDLC and STLC Methodologies like Agile, Water Fall Models. Specialized in various aspects of Software QA methodologies including creation and maintenance of Test Plans, Test Cases, Requirements Traceability Matrix and Test Summary Reports. Proficient in bug reporting and bug-tracking using test management tools such as ALM, JIRA and Bugzilla. Possess strong expertise in Functional, System Integration and End to End Testing. Experienced in automating web services using UFT and in Java using Rest Assured framework. Good Knowledge in using SOAP UI and Insomnia for testing webservices. Possess excellent analytical, presentation, interpersonal, communication skills and have the ability to work independently and as an excellent team member.
  • Strong analytical and interpersonal skills and pro-active with strong trouble shooting and problem-solving skills
  • Hands-on experience on all phases of QA Life Cycle and strong knowledge on all phases of SDLC like Waterfall model, and agile methodology.
  • Proficient in Mobile application and System development testing including Black Box, Unit, Functional, Integration, System, Back-end/Database, Regression, Sanity, and User Acceptance Testing.
  • Strong Exposure in writing Simple and Complex SQLs.
  • Mobile QA experience includes cross-platform testing of mobile applications in different devices and mobile operating systems (iOS, Android) along with extensive front-end GUI testing using software emulators and Simulators.
  • Extensive knowledge and experience in all phases of application/software development lifecycle (SDLC) including Requirements, Analysis and Design, Development and Testing, and software testing life cycle (STLC).
  • Excellent skills in identifying test data including the input data, pre-conditions and expected results for both positive and negative test scenarios.
  • Excellent skills in analyzing, reporting and documenting test results, log files, and QA metrics.
  • Experience in using UFT and Selenium IDE.
  • Strong Experience in automating Web Services using UFT and Java Test NG/Rest assured framework.
  • Experienced in Defining testing methodologies, Designing Test Plans, Test Cases/Test Scenarios, Test Case execution, Test Summary Reports, Defect Management, Status Reporting and Metrics Reporting
  • Experienced in Requirement analysis, Business cases analysis, Use-case analysis, Change Management processes and Configuration Management processes.
  • Good knowledge of FACETS frontend and backend applications.
  • Good knowledge of BSC web and mobile architecture.
  • Experienced in Test Management using ALM, Quality Center, JIRA and Bugzilla.
  • Experienced in schedule, participate and lead in meetings with Project Manager, Developers, and Business Analysts during all phases of QA life cycle.
  • Highly Innovative, researching new products and industry methodologies, provide inputs in the development of new concepts, techniques, and standards.


Programming Languages: VB Scripting, HTML, C, C++, COBAL, JAVA, JAVA script.

Web Technologies: XML, HTML, CSS, PHP, JAVA, ASP.NET, ASP, Web Service, .NET, SOAP, WSDL, JSP, JDBC, .Net Framework, Cloud Technology

Operating Systems: Microsoft, Linux, Windows 2000/NT/ XP, Vista, DOS, UNIX

Testing and Tracking Tools: UFT, SOAP UI and Insomnia. JIRA, Quality center/ALM, and Bugzilla.

Databases: MSSQL Server 2000/2005, My SQL, Oracle 11g, DB2, MS-Access

Modeling tools: MS Visio, Coogle, Gliffy Diagrams and PowerPoint.

Other Tools: MS Office 2010, IBM Info Sphere Information Server Data Stage 7.5

Mobile Devices: Apple, Samsung, HTC, LG, Motorola, Nokia

Mobile OS: iOS 11.2 and below Android 7.1 and below


Confidential, San Francisco, CA

Sr.QA Analyst


  • Reviewed Business Requirements, Functional Requirements and detail design documents, provided review comments on the issues seen early in the development cycle.
  • Involved in daily stand-up meetings with Team and understood various process plans, business process, and functionality in detail
  • Created Coogle and Gliffy diagrams to represent the entire test flow.
  • Creating Test Plan, Test Strategy and Test Cases manually for the application.
  • Involved in Functional, Regression, SIT and Web services testing.
  • Used SOAP UI and Insomnia tools to manually test Web services for XML and JSON requests and responses.
  • Executed test cases manually, compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution.
  • Automated web services test cases using UFT by creating API and GUI’s.
  • Determined system testing needs and generated test outline and specifications.
  • Identified and gathered test data needed to support the testing effort.
  • Involved in the complete Performance Test Cycle promoting it to the User Acceptance Testing.
  • Worked in Agile, SCRUM environments.
  • Created the Execution result sheet, Execution plan, Completion report documents for Functional testing.
  • Presented progress of the testing process at walkthroughs, reviews and inspections.
  • Worked with Developers, Business analysts to determine requirements (H/W specs, Test Cases, Test Data).
  • Worked on testing FACETS billing and Letter interfaces as part of SIT testing.
  • Worked on membership applications in facets to create or modify demographic and eligibility of test members based on test scenarios.
  • Automated web services test cases using Test NG and Rest assured frameworks.
  • Worked on FACETS billing applications to create billing information for test members.
  • Involved in integration testing around facets EDI and web applications.
  • Performed multi browser testing for compatibility and accessibility.
  • Used Apple TestFlight and HockeyApp for installing the app.
  • Performed functional and regression testing for native application in Android and iOS
  • Utilized HP Mobile Center for performing end-to end testing on real/virtual device through web browser

Environment: Manual Testing, UFT, Selenium Web Driver, TESTNG framework, Insomnia tool, Restful API testing, Core Java, Windows, Eclipse IDE, Maven, Jenkins, MS Office Tools, SCRUM, Agile, JIRA, HP-ALM, JDBC, Atlassian Confluence, SQL, Oracle, Splunk, HP Mobile Center, TestFlight, HockeyApp, Coogle and Gliffy Diagrams

Confidential, Walnut Creek, CA

Sr.QA Analyst


  • Reviewed Business Requirements, Functional Requirements and detail design documents, provided review comments on the issues seen early in the development cycle.
  • Constant interaction with Business analysts for formulating positive and negative test cases with user perspective.
  • Interacted with the Developers in understanding the work flow and the Functionality for better coverage of testing.
  • Wrote Test Plan covering all the requirements following the SDLC standards.
  • Documented Test cases in Excel and Later Exported to ALM.
  • Executed Test cases from ALM and Tracked the respective Defects in ALM.
  • Performed Various Testing process like Unit, Smoke, Functional, Integration, System and Regression Testing.
  • Supported UAT team with the Testing flow and the Test Data.
  • Wrote complex SQL Queries to validate the input data by using Toad.
  • Exploring to Automate the My Verizon Web page using Selenium IDE.
  • Verified the XML and JSON functions.
  • Performed Web services, API testing using Advanced Rest Client.
  • Verified Server logs using UNIX commands.
  • Participated in Pre-Production and Post Production support for all release cycles.
  • Coordinated with cross functional teams and with VDSI (Off shore team).
  • Performed multi browser and security testing.
  • Interacted with Dev Team in Defect testing.
  • Worked with Self serve and .com (E- commerce) applications.

Environment: ALM, WATS, Digital Pulse, Toad, Putty, Secure CRT, JXplorer, Java, Internal Tools to access the MDN Information, Rest Client ATG Migration - CQ5 - Adobe Experience Manager, Endeca, Business control Center

Confidential, Philadelphia, PA

Sr. Test Analyst


  • Participated in the Software Development Life Cycle (SDLC) for the C55 Charter - Member Appeals System (MAS) using the Agile Methodology
  • Reviewed Business Requirements, Functional Requirements and detail design documents, provided review comments on the issues seen early in the development cycle.
  • Analyzed Use Cases, Process Flow and Screen Shots Diagrams to determine the relevant Test Scenario and was able to generate good test scripts.
  • Interacted with Business analysts for formulating positive and negative test cases with user perspective.
  • Used MS Visio to design the systems architecture showing the impact of the related project Charters on C55
  • Worked closely with the Test Data management (TDM) team on the Data Mining and test data preparation with error scenarios.
  • Analyzed data workflows related to Migrated & new to Blue members in AEDW and Non-Migrated Members in ODS
  • Created test scripts that require validation from the back end through SQL Queries
  • Created a traceability matrix, mapped the test scripts to business requirements
  • Participated to the migration of the entire project from Quality Center 10.5 to ALM 11.52
  • Very proficient in HP QC and ALM.
  • Performed functional testing in QC, User Acceptance Testing and regression in ALM
  • Identified defects and generated defect reports using ALM’s Defects Module.
  • Tracked defects and discussed the priority with project team in the daily C55 touch point meeting
  • Provided updated status of the C55 charter to portfolio managers during the daily portfolio metrics call
  • Participated in the design of the test certification
  • Developed a comprehensive Member Appeals System documentation for post release reference

Environment: Quality Center 10.5, ALM 11.52, Oracle, Windows XP/Vista, Clarity PPM, VMware, Main Frame.

Confidential, San Jose, CA

Mobile App tester


  • Worked in AGILE/SCRUM environment and familiarized with the AGILE terminology.
  • Developed test plan and test cases for testing iOS and Android based mobile devices and documented with traceability matrix in ALM (QC).
  • Performed testing across multiple mobile platforms like Android and iOS.
  • Performed Smoke, Functional, System, Regression and Ad-hoc testing.
  • Performed application testing on Android/iphone devices (iphone, iPad, galaxy notes, Samsung galaxy s2 and s3, Google Nexus, htc, Droid etc).
  • Extensively used various UNIX commands for verification of log files, errors and Time stamps.
  • Wrote complex SQL queries including Joins to retrieve the data from various relational database tables from the database.
  • Thorough with the process of finding the bugs, escalating and communicating it with the Dev team to discussing resolution priority.
  • Responsible for creating test data for different kinds of testing
  • Good knowledge in understanding ADB Commands.
  • Coordinating with Offshore and Onsite teams on testing progress.
  • Tracked defects in Bugzilla reported them to developers for fixes.
  • Performed Regression and Re-Testing following any updates or bug fixes by the development team.
  • Involved in Pre-and Post-deployment testing.

Environment: QA Process, SQL, UNIX, I phone Configuration Utility, Android SDK, Java, XML, MS Office Suite, HP ALM/QC, Bugzilla, X-Code, Agile methodologyMobile platforms: Android, IOS.

Confidential, Emeryville, CA

Web / Mobile App Tester


  • Solid experience in conducting Smoke, functional testing, Integration testing and GUI testing, compatibility testing, navigation testing and web integration testing.
  • Performed testing the functionalities Uploading, Downloading, View/Access photos and Albums, sharing photos by email, face book etc. on iOS and Android .
  • Solid experience in utilizing mobile Devices like iPhone, iPad Touch screen, Samsung Galaxy, Galaxy Note, HTC, Samsung Galaxy s etc... for front-end GUI testing and navigation testing to the application in different mobile operating systems.
  • Responsible for script debugging, maintenance and updating as the product changes with new or modified requirement.
  • Used built-in data sheet and external data files for performing data driven testing while creating positive and negative data for regression testing on the product.
  • Utilized Microsoft SSRS (SQL server reporting services) to report, create various reports during day-to-day testing for Development Management.
  • Tested a variety of Mobile apps - Native, Web-based in various testing environments Emulators, Simulators and Actual Devices.
  • Participated in weekly assessment meetings with business analysts and developers.
  • Found Defects, Tracked, Reporting using Quality Center and Bugzilla.
  • Conducted Regression Testing after the developer released any updates or bug fixes.
  • As a part of Database testing, extensively used SQL queries to verify database table in the backend.
  • Performed Backend Testing and make sure the GUI displayed correctly according to the requirements specifications.
  • Carried out walk-thru meetings to share findings with the team and track progress.

Environment: QA Process, SQL, UNIX, Java, XML, MS Office Suite, Cloud Technology, HP Quality Center, HP Quick Test Pro, SQL Server, Putty, Bugzilla, Device Anywhere, Emulator, XCODE, Simulator, Agile, Mobile platforms Android, iOS.

Confidential, Charlotte, NC

QA Tester


  • Created test plans and test cases based upon use cases using Mercury Quality Center.
  • Extensively used various UNIX commands for verification of the contents of log files.
  • Performed backend testing with complex SQL queries using TOAD for MS SQL Server to validate the data entered in the frontend and data reflected in the backend.
  • Prepared scripts and Performed Regression testing using QTP.
  • Created custom function for verification and validation of objects using check points like standard check points, text check points, text area check points and output checkpoints.
  • Conducted data integrating testing, data consistency testing, data type testing, and data correctness testing in Database with SQL queries using TOAD for MS SQL Server.
  • Sanity Testing, Product Testing (Functional Testing), Batch Testing and validation in log files using Autosys.
  • Wrote SQL statements to check the validity of database and to do the backend testing.

Environment: Mercury-Quality Center, HTML, QTP, Waterfall Methodology, UNIX, C, XML, Java, J2EE, MS SQL Server, Windows XP, SQL, TOAD, MS-Visio, Putty.

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