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Software Quality Consultant Resume

TX

PROFESSIONAL SUMMARY:

  • Have around 9 years of software testing including 3 years as Agile Tester Lead and 1 years as a QA individual contributor and automation team member to come up with practical solutions and alternatives to testing processes
  • Core knowledge in Software Development Life Cycle (SDLC) starting with requirement study, analysis, design, development, testing and implementation in Telecom Domain, Health Care, e - Learning
  • Worked on various roles as Test Lead, Module Lead, Automation Associate, UAT Module Engineer, and Onsite-Offshore Coordinator
  • Good Exposure driving the project/modules end to end as a quality deliverable
  • 1 years hands on project Experience in configuring and conducting automated testing in Selenium using POM, TestNG and JUnit Framework
  • Good knowledge in writing SQL queries for backend validation
  • Analytical, enthusiastic and innovative with over 9 years of Information Technology experience
  • Hands on experience in Test Management tools and automation using HP-QC, IBM-TDP, CA Agile Central tool (Rally), TFS and JIRA
  • Vast Experience in OSS/BSS applications like Point Of Sales POS
  • Project experience working in Apps Testing on Mobile Handheld device, Web applications, Mainframe applications, SOS-Web Services
  • Good knowledge in testing concepts like SSO (Single Sign On), compatibility testing, browser constraints, tokens, sessions, cookies
  • Extensive Testing in LINUX/UNIX box for checking logs to validate test result and to test WebServices using PostMan tool
  • Hands on experience data log tool Splunk, Integrated Scrum Tool like IBM-TDP, Automation Configuration using SVN, GIT
  • Experience in creating various Software Testing Metrics like Requirement Traceability Metrics, Defect Density, Test Execution Metrics part of Scrum Team and SOS
  • Hands on project experience in Regression Testing, Integration Testing, System Testing, and Functional Testing of Web/Mobile GUI as well as Desktop Applications
  • Ability and have project experience working in tight schedules, handling multitask and being front runner
  • Highly proficient in Software Development Life Cycle (SDLC) methodology, Agile / SCRUM and Waterfall
  • Hands-on experiences in conducting / coordinating QA testing and certifying production Verification Sign-off and Defect Management
  • Core experience in developing Test Plan / Test Cases based on business requirements, technical specifications and / or product knowledge
  • Highly effective in partnering, collaborating with multifunctional teams, programmers, technical stakeholders, Client Handling
  • Fast efficient learner with high energy and a drive to exceed expectations
  • Experienced in balancing priorities and able to co-ordinate multiple projects and meet deadlines under pressure

WORK EXPERIENCE:

Confidential, TX

Software Quality Consultant

  • Created Test scenarios, and Test plans based on User Story
  • Participate in Scrum Calls for the Test Cases and Requirement Coverage and other Agile meetings time to time
  • Analyze and verify best automated and manual test approaches and execute acceptance, integration, installation and system testing
  • Involved in Black box testing, Smoke testing, Functional testing, Regression Testing
  • Conduct compatibility test for Application in identifying browser constraints.
  • Conduct SSO (Single Sign On) testing for different interlinked applications.
  • Test session expiry and cookies deletion on idle application time and to maintain security of the application.
  • Used Postman Tool to test the correct Token Id being passed between the hand shaking applications.
  • Develop test scripts and execute test automation through Selenium WebDriver using Java
  • Record test results and report and verify software bug fixes to acceptation criteria
  • Tested the US in different hand held devices
  • Tested applications’ compatibility on different browser versions (IE, Firefox, Safari and Chrome)
  • Create Test Reports like Test Execution Report, Defect Density Report and share project release status to stakeholders

Environment: / Tools & Methodology: TFS, SharePoint, Agile Methodology, Windows, IOS, SVN, VM Ware, Selenium Webdriver, PostMan

Confidential, Richardson, TX

Software Quality Assurance Engineer

  • Part of the Scrum Team, Create Test Case against the User Stories present in CA Agile Central tool (Rally)
  • Review test cases for accuracy and reliability
  • Create Traceability Metrics for 100% Requirement Coverage
  • Involved in Black box testing, Smoke testing, Functional testing, Regression Testing
  • Conduct compatibility test for Application in identifying browser constraints.
  • Conduct SSO (Single Sign On) testing for different interlinked applications.
  • Test session expiry and cookies deletion on idle application time and to maintain security of the application.
  • Used Curl Command in scripts to test the correct Token Id being passed every time when the simulation of Alarm is done
  • Simulate the Alarms from Linux Machines in form of scripts
  • Execute SQL queries to validate test point from backend
  • Validate logs in all the corresponding Linux Servers and finally Result at Nagios GUI
  • Managing the deliverables in IBM-TDP
  • Handshake with Regression Team to identify impacted scripts
  • Plan and estimate automation scripts based on the impact
  • Develop test scripts for testing of Automation Test Cases using Selenium Webdriver
  • Fix Automation Scripts to make them Regression Ready
  • Co-ordinate Testing Activities throughout Scrum and present status in the daily status calls
  • Create Reports

Environment: / Tools & Methodology: IBM-TDP, Jira, Rally Central, HPQC, Java, Unix, Toad, Putty, Nagios, SharePoint, Agile Methodology, Windows, SVN, VM Ware, ConformIQ, Selenium Webdriver

Confidential

Module Lead

  • Participate in Requirement Analysis with all the Stake Holders and clear our understanding
  • Created Test scenarios, and Test plans based on business requirements and other technical specifications
  • Create Traceability Metrics for 100% Requirement Coverage
  • Participate in Internal and External Review Meetings for the Test Cases and Requirement Coverage
  • Apply, design and develop automated testing strategies and build automated testing frameworks
  • Analyze and verify best automated and manual test approaches and execute acceptance, integration, installation and system testing
  • Develop test scripts and execute test automation through Selenium WebDriver
  • Record test results and report and verify software bug fixes to accept automation criteria
  • Prepare software defect tracking and report entire project release status to stakeholders
  • Involved in Black box testing, Smoke testing, Functional testing, Regression Testing
  • API’s testing in the UNIX/LINUX box to validate test result or doing RCA of a defect
  • Checking Logs in the UNIX/LINUX box as a validation point
  • Tested applications’ compatibility on different browser versions (IE, Firefox, Safari and Chrome)
  • Create Test Reports like Test Execution Report, Defect Density Report

Environment: / Tools & Methodology: Jira, Java, Unix, SharePoint, Agile Methodology, Rally Central, Toad, Putty, Windows, IOS, SVN, VM Ware, ConformIQ, Selenium Webdriver, OMS

Confidential

Associate Tech Specialist

  • Identify research, investigate, analyze, define and document business processes
  • Coordinated with SME's to gather requirements and document Gaps in functionality
  • Developed written requirements to clearly define and detail the needs of the business unit. Requirements included screen design and process flow charts
  • Used MS SharePoint for managing documents, which was used to access shared workspaces and documents
  • Collaborated to formulate Test Matrix, test documents and developed the Test scenarios, and Test plans based on business requirements, technical specifications and/or product knowledge in Quality Center
  • Involved in manual testing of application also performed compatibility testing on various browsers
  • Execute SQL queries to validate test point from backend
  • Reported the defects and validated defects
  • Performed regression testing to validate the resolved defects on every build
  • Updated test cases based on the implementation changes
  • Responsible to understand the customer requirements and tracking the requirement changes in the test cases to make sure that each of the requirements gets mapped to a test case
  • Performed Positive/Negative and GUI and Functionality testing for the application
  • Created and documented Dry Run Testing schedule for new application

Environment: / Tools & Methodology: Jira, HPQC, Java, Unix, SharePoint, Waterfall Methodology, Toad, Putty, Windows, SVN, VM Ware, OMS

Confidential

Software Test Engineer

  • Worked with the SMEs, Business Analysts and the development team to identify and understand the business needs and process enhancements
  • Analyzed the Business Requirement documents including Screen and Report Mock-ups, Process flow diagrams, Test Plan and Change Requests in different modules to write Test Scenarios and Test Cases
  • Identify research, investigate, analyze, define and document business processes
  • Used SQL queries to perform data integrity and Backend testing
  • Wrote test cases based on the specification document and from requirements gathering meetings
  • Prepared test cases to test the back-end Database by retrieving the data for the tables using SQL Queries
  • Involved in GUI testing, Black box testing, Smoke testing, System & Functional testing, Integration testing, Regression and UAT, PVT, Beta Testing
  • Reviewed defects with team lead and developers for providing better understanding and faster resolution of issues with build
  • Participated in daily standup meetings and triage calls to discuss defects and their resolution with team
  • Reviewed and evaluated all software modules before delivery to confirm meeting standard criteria
  • Identified and recorded production issues through the use of an Issue Logger tracking sheet

Environment: / Tools & Methodology: Jira, Dot Net, SharePoint, Waterfall Methodology, SQL, Windows, SVN, VM Ware, HP Load Runner

Confidential

Technical Support Officer

  • Prepare Knowledge base for MS Operating System based on the training provided by MS Team
  • Handle and Resolve Customer Queries/complaints for the technical issues
  • Give proper resolution on emails, phone and close the Ticket on CRM
  • Maintain CSAT of the project to more than 90%

Environment: / Tools & Methodology: Windows, CRM

Confidential

Sr Programmer

  • Used Citrix Platform and other measures (ISO/IEC 17799:2005) to maintain the security of the data
  • Worked with the SMEs, Business to identify and understand the business needs and process enhancements
  • Develop the Form-16K Pages based on HTML language
  • Reviewed and evaluated all software modules before delivery to confirm meeting standard criteria
  • Code Fixes and Validations
  • Take Sign-Off from the Customer and finally uploading the developed forms back to the production servers

Environment: / Tools & Methodology: Citrix Servers, WinEdit, KEA, SharePoint, Waterfall Methodology, Windows, SVN, VM Ware

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