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Senior Qa Analyst Resume

Camp Hill, PA

SUMMARY:

  • 13 plus years of diverse experience in Quality Assurance and Software Testing experience, in a variety of industries and environments, including Government, Healthcare & Banking.
  • Domain expertise in Software System Analysis, Development, customization, implementation and support of software applications in database and software environments and testing, conversant with Web, Client/Server and Mainframe applications.
  • Experienced in developing and implementing comprehensive SDLC, FIT/GAP analysis and various testing methodologies.
  • Experienced in planning and executing tests from large system wide tests (GUI, System Acceptance Test /System Integration Test, User Acceptance Test, Compatibility, Security Vulnerability, Web Services, Mobile, to individual Functional tests and Regression tests. Methodologies used include Waterfall, Iterative and Agile.
  • Proven hands - on experience with quality assurance practices, including project plan development, test strategy development, test plan development, test case & test data review, and test automation.
  • Experienced in defining, designing, creating, performance test scripts and monitor the load tests, volume tests, stress tests, endurance tests, scalability tests, etc. and interpret the results.
  • Strong interpersonal and communication skills with a track record of motivating and developing team leaders and team players. Experienced using on-shore, off-shore, and mixed teams.
  • Creative problem solver with advanced analytical, planning, and scheduling skills with a focus on timely delivery.
  • Experienced people manager of on-shore and off-shore teams, including hiring, mentoring, and performance appraisals
  • Certified Project Management Professional.

TECHNICAL SKILLS:

Operating Systems: Windows, Unix, Linux

Languages: C, C++, Java, SQL, .Net, J2EE

Database: Oracle, SQL Server, MS Access

Testing Tools: Microsoft Team Foundation Server, MTM, JIRA, Quality Center, Test Director, Quick Test Professional, Neoload

Utilities: MS Word, Excel, Access, Power Point, MS Share point

PROFESSIONAL EXPERIENCE:

Confidential, Camp Hill, PA

Senior QA Analyst

Responsibilities: -

  • Managed and led a team of fifteen functional test engineers.
  • Managed the delivery of a full range of consulting services across the System Development Life Including requirements analysis, design, development, testing, implementation, and training.
  • Completed estimations and Work Order Time Tracking for new project work.
  • Assumed full responsibility for project management tasks, including work plan updates and management, issue and risk management, staff leveling and resource utilization, client relationship management, executive status reporting, earned value analysis (EVA) including SPI and CPI
  • Analysis, CMMi audits, Projected and Actual Cost and Schedule Variance, and ETC (Estimate to complete).
  • Involved in Change Control Board (CCB) for clients to enforce change control management processes, which involved reviewing, prioritizing, and approving / rejecting change requests.
  • Ensured quality management metrics were met by conducting audits and defining ongoing quality control processes.
  • Reviewed and analyzed Business Requirements, test plan creation, developed Test Cases based on BRD, GSD, Use Case, Requirement Traceability Matrix and System Usability including the data model.
  • Created Objectives, mapped objectives to requirements, reviewed the same with key stakeholders. Held meetings with application team to clarify any questions or concerns. Update objectives based on review feedback.
  • Expanded the objectives to test case / scenarios/ test scripts. Test scripts were reviewed with the key stakeholders and updated based on the feedback. Test cases were mapped to the requirements in TFS with pre-requisites mentioned.
  • MTM / TFS tool was used for creating test suites, test cases, test script execution and defect logging. MTM / TFS reports were generated to report testing progress.
  • Reports like all test cases completed in a suite, defect reports were extracted from Team Foundation Server for daily dashboard reporting.
  • Executed test scenarios based on detailed study of the application under test. Tracked issues and problems through defect/issue management tools and escalated critical issues when necessary in Team Foundation Server.
  • Performed Functional, Integration, System, ADA Compliance, Security, Compatibility, Mobile, Web Services, and Regression testing.
  • Performed Backend testing of the application to check whether data was inserted in designated database tables and checked the content retrieved on various windows against the database tables to make sure that the process retrieved all the customers' data by executing SQL queries.
  • Document, implement, monitor, and enforce all processes and procedures for testing, established as per standards defined by the organization
  • Performed Entry- Exit Criteria discussion with the key stakeholders prior to testing.
  • Led the State’s User Acceptance Testing (UAT) team to test and approve each planned system release.
  • Requirement Traceability Matrix, SAT / UAT completion report, regression report, defect report were created as part of the deliverable submission.
  • Project health metrics were prepared to discuss the health of the application with the key stakeholders.
  • Lesson learnt discussion was held internally after the release to identify areas of improvement and best practices to be followed in upcoming releases.
  • Facilitated and led cross-department release management meetings with statewide executive staff.
  • Reengineered QA methodologies and processes that resulted in establishment of complete traceability of requirements and enhanced test quality.
  • Implemented an automated regression testing process for the project which improved the quality of production releases by 25%.

Environment: Microsoft Team Foundation Server, Microsoft Test Manager, Quality Centre, JIRA, Quick Test Professional (QTP), Oracle, .Net, XML, Excel, SharePoint

Confidential, Harrisburg

Senior QA Analyst

Responsibilities:

  • Led a team of 5 people. Ensured adequate and comprehensive testing is completed for all aspects of the application.
  • Reviewed Business Requirement Documents (BRD) and Functional Specifications with business analysts and application team.
  • Created Test Plan based on test phases and timelines.
  • Developed Test Scripts in Quality Center as per business requirements.
  • Performed Test execution and defect logging in Quality Center.
  • Conducted daily triage with the key stakeholders to discuss and prioritize defects and testing progress.
  • Experienced working on HIPAA 5010 claims
  • Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation.
  • Developed various test cases for testing HIPAA 837I/P (5010).
  • Experienced in Testing HIPAA X12 4010, transaction 837, 835. Have knowledge on 270, 271, 276 and 277, HIPAA 5010.­­­­­­
  • Validated reports and files according to HIPAA X12 enforced standards.
  • Involved in testing ICD9 - ICD10 conversion phases
  • Interacted with Business Analysts for UAT (User Acceptance Testing), and tested the possibilities of system failure with UAT.

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Environment: Quality Centre, Oracle, .NET, HIPAA, EDI, ETL

Confidential, IN

QA Analyst

Responsibilities:

  • Analyzed Business Requirements to create Test Scenarios and Test Plans.
  • Conducted walkthrough of the Test plan with Development and Design Teams.
  • Created Test Cases and Test Sets as per the Business Requirements for Manual, Integration and System Testing using Quality Center.
  • Automated Test Cases using Quick Test Pro (QTP).
  • Performed Black Box, Adhoc, Functionality, Integration, GUI, Regression and Acceptance testing using QTP.
  • Enhanced the QTP Test Scripts by adding database checkpoints and bitmap checkpoints and customized the results.
  • Performed Data Driven Test with multiple sets of data.
  • Created User Defined Functions to enhance the maintainability of scripts.
  • Performance testing of the application was done using Mercury Interactive Load Runner.
  • Defined the test scenarios for Load Testing.
  • Recorded scripts for each scenario using Load Runner.
  • Customized the scripts so that the scripts work for the various data types.
  • Responsible for Parameterization values to ensure unique values are submitted for each user.
  • Run a one hour consecutive load tests to test the stability and consistency of the application and the back-ends.
  • Preparation of Test data for Negative and Positive Test Cases.
  • Performed backend testing to verify data using SQL queries.
  • Reported and Tracked defects using Quality Center.
  • Involved in weekly status meeting with Development, QA, and Management Team.

Environment: Oracle, .Net,TEST DIRECTOR - QUALITY CENTER, Quick Test Professional (QTP)LoadRunner, PL/SQL, SharePoint.

Confidential, OK

QA Analyst

Responsibilities:

  • Analyzed Business Requirements to create Test Scenarios and Test Plans.
  • Conducted walkthrough of the Test plan with Development and Design Teams.
  • Created Test Cases and Test Sets as per the Business Requirements for Manual, Integration and System Testing using Quality Center.
  • Automated Test Cases using Quick Test Pro (QTP).
  • Performed Black Box, Adhoc, Functionality, Integration, GUI, Regression and Acceptance testing using QTP.
  • Enhanced the QTP Test Scripts by adding database checkpoints and bitmap checkpoints and customized the results.
  • Performed Data Driven Test with multiple sets of data.
  • Created User Defined Functions to enhance the maintainability of scripts.
  • Performance testing of the application was done using Mercury Interactive Load Runner.
  • Defined the test scenarios for Load Testing.
  • Recorded scripts for each scenario using Load Runner.
  • Customized the scripts so that the scripts work for the various data types.
  • Responsible for Parameterization values to ensure unique values are submitted for each user.
  • Run a one hour consecutive load tests to test the stability and consistency of the application and the back-ends.
  • Preparation of Test data for Negative and Positive Test Cases.
  • Performed backend testing to verify data using SQL queries.
  • Reported and Tracked defects using Quality Center. Involved in weekly status meeting with Development, QA, and Management Team.

Environment: Oracle, .Net, TEST DIRECTOR - QUALITY CENTER, Quick Test Professional (QTP), LoadRunner, PL/SQL,SQL

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