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Wireless Qa Consultant Resume

San Jose, CA


Diligent software professional with three years of experience in manual testing and automation testing, network support and having good understanding of 802.11 standards, 802.3 standards, Python scripting, basic Layer 1/2/3 protocols and excellent communication skill. Dedicated team player with strong analytical, organizational, problem - solving, presentation, communication, ability to manage multiple tasks, work in a fast paced and aggressive environment.


Operating Systems: Linux/Unix, Windows, MacOS

Language: Python Scripting, C++, SQL

Protocol: TCP/IP, UDP, 802.11a/b/g/n/ac/i/e, 802.3, MIMO, MU-MIMO, 802.1x, RVR, WiFi/LTE-U coex

Tools: iperf, IxChariot, Wireshark (wired and wireless), Omnipeek sniffer, Veriwave (WaveQOE), JFW attenuator, JIRA, Eclipse (PyDev)

Network Device: CiscoWLC (5508/5520/2504 ), L2/L3 switch configurations(Cisco 3850, 3750, Cat 4K, Cat 6K), Cisco Access Point 3802/2802/1852


Confidential, San Jose, CA

Wireless QA Consultant


  • Coordinate with developers, management team and marketing team to design the implementation of the new features.
  • Creating test plan based on SFS (System Functional Specification) provided by development team
  • Working with development team to get the bug resolved
  • Laying down the test bed as per the requirement of the feature.
  • Used CDET to log bugs and communicate with managers and developers with issues regarding closure of bugs.
  • I was involved in testing and automating NDP (Network Discovery Protocol) encryption, Micro Macro, RVR (wired/cabled MacBook Pro)
  • Working with development team to internally reproduce customer issue and get it resolved.
  • Hands-on knowledge of laboratory equipment and other test/measuring equipment with good troubleshooting skills.
  • Lab setup, network setup, equipment usage and maintained test platforms
  • Automating the manual test cases to be put in automation regression
  • Execution of Test Case Scripts in Python Eclipse IDE, create libraries for automation test framework (NGAI).
  • Conducted daily status meetings to report any bugs, issues and risks.

Platform: Cisco ClickOS based AP( 3802/2802/1852 ), WLC 2500/5508/5520, Catalyst Switch(3750, 3850, Cat4K, Cat6K)


Sr.Technical Support Engineer


  • Telephonic and email technical support and debugging hardware/software issues.
  • Providing telephonic support to Confidential Employees.
  • Follow up and co-ordinate with hardware/software team to close up on cases
  • Providing remote support to the user by taking their system in remote to solve their technical issue.
  • Creating login id and passwords for users and changing them on request.
  • Generating report on day-to-day status for the tickets logged.

Platform: Windows, Android, Excel, and Outlook


Technical Support Engineer


  • Designing and directing system configuration and installation to accommodate network needs of customers.
  • Optimizing network performance by updating hardware and software from time to time
  • Maintaining records of hardware and software used in network systems.
  • Performed installation, configuration and testing of LAN/WAN devices
  • Strong experience in configuring, monitoring, and supporting advanced network switches
  • Maintained technical and operational documentation and training materials for installation and configuration activities
  • Planned and implemented procedures necessary for future development.
  • Installing and configuring hardware and software.
  • Participating in on-call responsibilities in support of a 24 x 7 x 365 production environment.
  • Coordinating with hardware and software vendors to maintain operations, diagnose issues and resolve problems.

Platform: Windows, Android, Excel, and Outlook

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