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Wireless Qa Consultant Resume

San Jose, CA

PROFESSIONAL SUMMARY:

Diligent software professional with three years of experience in manual testing and automation testing, network support and having good understanding of 802.11 standards, 802.3 standards, Python scripting, basic Layer 1/2/3 protocols and excellent communication skill. Dedicated team player with strong analytical, organizational, problem - solving, presentation, communication, ability to manage multiple tasks, work in a fast paced and aggressive environment.

TECHNICAL SKILLS:

Operating Systems: Linux/Unix, Windows, MacOS

Language: Python Scripting, C++, SQL

Protocol: TCP/IP, UDP, 802.11a/b/g/n/ac/i/e, 802.3, MIMO, MU-MIMO, 802.1x, RVR, WiFi/LTE-U coex

Tools: iperf, IxChariot, Wireshark (wired and wireless), Omnipeek sniffer, Veriwave (WaveQOE), JFW attenuator, JIRA, Eclipse (PyDev)

Network Device: CiscoWLC (5508/5520/2504 ), L2/L3 switch configurations(Cisco 3850, 3750, Cat 4K, Cat 6K), Cisco Access Point 3802/2802/1852

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Wireless QA Consultant

RESPONSIBILITIES:

  • Coordinate with developers, management team and marketing team to design the implementation of the new features.
  • Creating test plan based on SFS (System Functional Specification) provided by development team
  • Working with development team to get the bug resolved
  • Laying down the test bed as per the requirement of the feature.
  • Used CDET to log bugs and communicate with managers and developers with issues regarding closure of bugs.
  • I was involved in testing and automating NDP (Network Discovery Protocol) encryption, Micro Macro, RVR (wired/cabled MacBook Pro)
  • Working with development team to internally reproduce customer issue and get it resolved.
  • Hands-on knowledge of laboratory equipment and other test/measuring equipment with good troubleshooting skills.
  • Lab setup, network setup, equipment usage and maintained test platforms
  • Automating the manual test cases to be put in automation regression
  • Execution of Test Case Scripts in Python Eclipse IDE, create libraries for automation test framework (NGAI).
  • Conducted daily status meetings to report any bugs, issues and risks.

Platform: Cisco ClickOS based AP( 3802/2802/1852 ), WLC 2500/5508/5520, Catalyst Switch(3750, 3850, Cat4K, Cat6K)

Confidential

Sr.Technical Support Engineer

RESPONSIBILITIES:

  • Telephonic and email technical support and debugging hardware/software issues.
  • Providing telephonic support to Confidential Employees.
  • Follow up and co-ordinate with hardware/software team to close up on cases
  • Providing remote support to the user by taking their system in remote to solve their technical issue.
  • Creating login id and passwords for users and changing them on request.
  • Generating report on day-to-day status for the tickets logged.

Platform: Windows, Android, Excel, and Outlook

Confidential

Technical Support Engineer

RESPONSIBILITIES:

  • Designing and directing system configuration and installation to accommodate network needs of customers.
  • Optimizing network performance by updating hardware and software from time to time
  • Maintaining records of hardware and software used in network systems.
  • Performed installation, configuration and testing of LAN/WAN devices
  • Strong experience in configuring, monitoring, and supporting advanced network switches
  • Maintained technical and operational documentation and training materials for installation and configuration activities
  • Planned and implemented procedures necessary for future development.
  • Installing and configuring hardware and software.
  • Participating in on-call responsibilities in support of a 24 x 7 x 365 production environment.
  • Coordinating with hardware and software vendors to maintain operations, diagnose issues and resolve problems.

Platform: Windows, Android, Excel, and Outlook

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