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Sr,quality Assurance (qa) Analyst Resume

Minneapolis, MN

SUMMARY:

  • Over Five years of IT experience with emphasis on Quality Assurance, Quality Control, Manual testing and Automation testing for Client/Server, Web based applications using Win Runner, Quality Center, ALM, Quick Test Pro(QTP) and Jira with Strong business understanding knowledge of Insurance, Finance, CRM, Mobile testing
  • Expertise in all phases of testing life cycle including Requirements gathering, Providing Estimates, Scheduling, Testing, Defect tracking, Management and Reporting from Inception to Implementation phases using Agile SDLC, waterfall methodology.
  • Excellent Manual and Automation testing skills on Web - based, client/server and Data warehouse, Business Objects and .NET applications.
  • Worked on Mercury Quality Center,ALM for bug life cycle and fixing in testing cycle.
  • Experienced in functional testing, unit testing, integration testing, regression testing, System testing, black box testing, GUI testing, usability testing, back-end testing, browser compatibility testing, Component Testing, API testing and User Acceptance Testing (UAT) across varied domains and operating systems.
  • Assisted in various conversions include participating in the conversion data cleanup
  • Experienced in testing applications and writing test scripts.
  • Worked in SCRUM and Agile methodology of project development
  • Worked on Property and Auto products using Guide wire Application.
  • Well experienced with Web Service testing.
  • Extensive knowledge in gathering and understanding BRDs (Business Requirements Document), FRDs (Functional Requirements Document), SRS (System Requirement Specifications) and Used cases.
  • Working knowledge of UNIX/Linux/Solaris systems, both navigation within and use of visual editor.
  • Adept in using tools like Load Runner, Quick Test Pro and Jira.
  • Extensive knowledge and experience in Software Development Life Cycle (SDLC) and Software development methodologies (RUP, Waterfall and Agile).
  • Experience in all stages of testing namely GUI testing, Functional testing, Integration testing, System testing, End to End testing and User Acceptance testing.
  • Experience in Data Driven Testing using parameterization.
  • Excellent Back-end testing skills using SQL.
  • Excellent Bug reporting skills using Quality center, Track Record and Jira and Test Track Pro
  • Excellent knowledge in setting up Test environment and Test data.
  • Superior analytical, presentation and documentation skills with both Technical and Non-Technical professionals.
  • Experienced in creating/maintaining Test Logs, Summary Reports.
  • Good Experience with Microsoft Office Suite - Microsoft Word, Excel, PowerPoint, Visio and MS Access.
  • Involved in writing UNIX shell scripts and used them to batch automated testing process.
  • Working knowledge of UNIX, RDBMS and SQL queries
  • Good exposure to SDLC, Software testing life cycle and Bug Life cycle.
  • Experience in writing Test Cases, Executing Test Cases and Reporting Bugs in terms of Critical / Major / Minor defect classifications

TECHNICAL SKILLS:

Testing Tools: QTP, Automation Frameworks,HPQC

SQL Tools: TOAD, Win SQL,TTP

Defect Tracking Tools: Mercury Quality Center,ALM, Test Director, JIRA, Clear Quest, Bugzilla,TTP

Databases/Design: Oracle8i/9i/10g/11g, DB2, MS Access, COBOL and MS SQL Server

Languages: VB.NET,JAVA, SQL, PL/SQL, VB,UNIX Shell Scripting,TSL,Java dScript, VB Script

Web Technologies: HTML, ASP, XML, Java Servlets, ASP.NET, JSP.

Version Control: Clear Case, SharePoint, CVS.

Operating Systems: Windows NT/XP/2000/98/95, UNIX (Solaris, Linux).

Domain Knowledge: Insurance,CRM, Finance, Banking

PROFESSIONAL EXPERIENCE:

Sr,Quality Assurance (QA) Analyst

Confidential, Minneapolis, MN

Responsibilities:

  • Performed Manual testing, Regression testing using QTP, defect (bug) tracking
  • Wrote Test Cases and Test scripts based on the business rules and requirements
  • Test Cases were incorporated for both positive and negative test conditions
  • Prepared Testing Environment and Test Data which included all functionality of the application.
  • Worked in ICD10 sub-projects using Agile and Waterfall methodologies.
  • Participated in Daily Scrum standup/sit-down calls, Sprint Planning, Sprint Reviews and Sprint Retrospective
  • Participated in Functional Walk-throughs to validate the application design against the Test Cases
  • Performed Manual Testing like Build Acceptance testing, Functional testing, Boundary value testing, Positive testing, Negative Testing and Black Box Testing
  • Performed System testing for the entire application such as Compatibility testing, GUI testing, Usability testing, Navigational testing
  • Extensively used Quality Center for loading Test Cases, executing Test Cases and printing status, defect reports for the team meetings.
  • Maintained the Traceability Matrix between Requirements, Test Cases and Defects.
  • Developed test scripts for Functional, Regression and Data driven testing using QTP on web based module and performed those tests
  • Extensively used SQL Queries to verify the data flow in the database
  • Used QTP for testing the compatibility of the application with different browser
  • Used HP ALM for the defect management and requirement tracking
  • Participated in walkthroughs and weekly meetings with the project stakeholders

Environment: QTP 11.0, HP ALM, Java script, Web Logic Server, MS Access, PL/SQL, MSOffice, Windows 2005/XP

Confidential, Madison, WI

QA Analyst

Responsibilities:

  • Analyzing Business requirements, functional requirements and other development documents.
  • Reviewed the Business Requirement Specification (BRS) and Functional Requirement Specification (FRS) with the business and development team to understand the architecture and functionality of the application
  • Was involved in the Inception phase and provide high level estimates at the Component level.
  • Participated in daily Scrum meetings to update team with work that was completed last 24 hours, work planned for next 24 hours and any impediments that is blocking the work
  • Developed test plans, test cases based on functional specifications and design documents.
  • Participated in User Story review meetings and provided inputs/feedbacks to BA’s.
  • Understood PBI’S (Product Backlog Items) for any particular sprint
  • Worked as a Member of the QA team, responsible for system testing before deployment.
  • Created test data using Guidewire Policy and Billing Center for financial testing.
  • Worked closely with Scrum Master to assign tasks in Rally
  • Performed functional, regression, system, integration and performance testing of the application using Lisa
  • Created test data using Guidewire Policy and Billing Center for financial testing.
  • Executed Billing batch jobs such as the batch for Invoicing, delinquency workflow, Write-Off, disbursement and payment apply batch to trigger the billing transactions.
  • Involved in System Testing across multiple interface systems with GW PC-BC applications
  • Worked on a simulator which acted as a Guide application between PC and BC
  • Worked on Property and Auto products using Guide wire Application.
  • Performed on various major functionalities like Policy Submissions, Change, Cancels, Reinstate, Rewrites and Renewals.
  • Performed Policy and Billing Center Integration. Testing on various Billing Instructions.
  • Worked with different integrations like Rating Service, Vehicle Service, Policy Services and Document & Forms Services.
  • Handled Defect life cycle process independently and handled issues by interacting closely with Business Analysts, Developers, Performance Testers, end users and other members of the Team.
  • Conducted peer reviews for the test plan and Participated in walkthroughs.
  • Maintained requirements and created Traceability between Requirements and Test Cases.
  • Developed Test Case Scenarios for System Testing and Regression Testing
  • Documented test cases, test results, test procedure and reported to client.
  • Kept track of Bugs using Jira
  • Involved in System Testing across multiple interface systems with GW PC-BC applications
  • Conducted Functionality, Performance and Regression testing during the various phases of the application.

Environment: Windows 2000/NT/XP, UNIX, Oracle10g/11g,Jira,MS Access, VB, SQL, Harvest, MS Office, Rally, Gosu,Guidewire - Policy Center and Billing Center

Confidential, Kansas City, MO

QA Analyst

Responsibilities:

  • Analyzed the Business, Functional Requirements and Streamlined the Testing Activities.
  • Created base scripts by Record and Play back using Quick Test Pro Enhanced script by adding Loops, Conditional Statements etc. using VB Script.
  • Analyzed Customized the scripts according to the requirements by inserting conditional statements and loops.
  • Extensively used Database checkpoints, GUI Checkpoints using QTP.
  • Created reusable functions in QuickTest Pro (QTP) using VB Script
  • Prepared and executed QTP automation scripts for testing GET, POST, PUT methods of XML Web services.
  • Worked with Scrum Masters and Project managers for issues with project requirements.
  • Working closely with Business Analysts on ambiguities in the FRDs.
  • Extensively involved in Manual/Functional Testing of the Web Based Applications
  • Developed the Automation test scripts by Using Quick Test Pro.
  • Written the SQL to Verify the Data Quality to compare with frontend and Backend applications.
  • Developed the Automation test scripts by Using Quick Test Pro .
  • Customized Quick Test Pro automation scripts to make scripts more consistent by using the VB scripting .
  • Used Check Points and regular expression while creating the Quick Test Pro Automation scripts.
  • Created the Automation Frameworks as per the client requirements.
  • Created scripts using Recordset object to store the result of the SQL query
  • Created script using FSO (FileSystemObject) to Create, Open, Save, Copy, Move files and Directories.
  • Created data driven scripts using Data Table Created data driven scripts using Excel Sheet Imported into Data Table
  • Worked on Property and Auto products using Guidewire Application.
  • Performed on various major functionalities like Policy Submissions, Change, Cancels, Reinstate, Rewrites and Renewals.
  • Performed Policy and Billing Center Integration. Testing on various Billing Instructions.
  • Worked with different integrations like Rating Service, Vehicle Service, Policy Services and Document & Forms Services.
  • Handled Defect life cycle process independently and handled issues by interacting closely with Business Analysts, Developers, Performance Testers, end users and other members of the Team.
  • Performed all phases of End-to-End testing which includes Functional, Regression, GUI, System and Smoke testing of the application and its interfaces Client-Server Utilities Prepared detailed Test Plan and Test Cases by understanding the business logic and user requirements
  • Defect detection, reporting and tracking was done using rational clear quest.
  • Exported Test Requirements and Test Cases from Microsoft Excel and MS Word to Quality Center.

Environment: Guidewire Policy Center, Java, J2EE, ALM, Quality Center,Windows 2000/NT/XP, UNIX, Oracle11g, MS Office, Java Script, SQL, TOAD, RTM, QTP 11.0, Clear Quest, Req. pro, Altova XML Spy, Agile, Win SQL, Informatica Power Center.

Confidential, Santa Ana, CA

QA Analyst

Responsibilities:

  • Developed Test Cases after analysis of the Business requirements and Business use cases for various modules of CCMS
  • Understanding of Test Methodologies and Test plans based on BRS
  • Extensively worked for Functional, Regression and System Testing
  • Involved in the Manual/Automated Testing
  • Performed Regression and Integration Testing on various modules of this application
  • Performed Extensive Front end & Back end Testing which includes extensive SQL queries.
  • Interacted with the Business community and the end users to gather requirements
  • Created test scripts for Case Module using QTP tool and performed interface, functionality and regression testing on new builds of the software.
  • Efficient in XML validations for data exchange with in the project. Done XML validations in SOAP.
  • Worked in Agile project development methodology.
  • Used Version Control Systems like Rational Clear Case to maintain documents
  • Attended training in List test tool for development of UI test scripts.
  • Created and Maintained the new and existing Lisa Automation Scripts and responsible for Regression Suite Each and every new build.
  • Managed the Traceability between requirements, test cases and defects
  • Used Quality Center as a repository for Test Cases and for Defect Tracking
  • Participated in daily status meetings to report any bugs, issues and risks
  • Involved in Test documentation.

Environment: Mercury Quality Center 9.0, Windows 9x/NT/2000/XP, Oracle, MS Office Suite, HTML, CSS, XML, Web Logic 9.2, UML, Rational Clear Case and Clear Quest, Web Services.

Confidential, San Jose, CA

QA Tester

Responsibilities:

  • Involved in developing test plans by understanding the User Requirements and business logic to enable manually testing of application
  • Discussed and worked with business analyst team to gather detail functionality.
  • Performed manual testing considering the base line of developed test plan and test cases Functional, System and Integration testing of the application
  • Updated status to the QA Manager as and when needed considering both positive and negative scenarios.
  • An executed test case developed by self or peers. Compared and analyzed actual to expected results and reported all deviations for resolution. .
  • Performed Integration, System and UAT testing
  • Used Test Director to document the test data for all the manual tests
  • Identified defects and logged and tracked all new and existing ones

Environment: Quality Center, QTP 9.2/9.5, MSOffice, XML, SQL, Internet Explorer 6.0 and 7.0, Visio 2000, Unix and Windows 2000.

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