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Quality Assurance Lead Resume

HoustoN

SUMMARY:

  • Diligent and Result driven professional with 10 years of experience in Information Technology which includes 6 years of extensive experience in Software Testing / Quality Assurance.
  • Experienced in documenting test strategy, test plans, and test cases by evaluating functional and non - functional requirements.
  • Expert in analysing, preparing, executing and reviewing the scenarios & test scripts and also clarifying the queries related to functional requirements.
  • Experience on Loan sphere(Loan Origination System) for creating and managing real estate
  • Planning and organizing Testing Team during Preparation and Execution Phases & providing project estimations for those activities.
  • Experienced in testing web based applications.
  • Mentor junior testers on a daily basis and teach them to design and implement testing tasks to meet the project deliverables.
  • Worked on testing projects and has gained immense experience in Functional testing, Integration testing, System Testing, Regression Testing, Performance testing and User Acceptance Testing.
  • Experienced in all Stages of Software Testing, i.e., Test planning, Test Case development, Test Execution, Test Results Analysis, Exit Report and Bug Report Creation.
  • Experienced in Agile and Waterfall Methodology.
  • Experience in Database testing using SQL queries.
  • Expose of QTP/HP, UFT/Load runner/JMeter-(VUGEN, Controller and Analysis tools for performance testing).
  • Expertise in Problem solving and Bug Reports using Defect Tracking Tools like Hewlett Packard Quality Centre/ALM, JIRA and Rational Clear Quest.
  • Worked as a primary liaison and participate meetings with the business teams, technology team and the developers to accomplish project goals.
  • Good experience in web related technologies including HTML, XML, JavaScript.
  • Preparation of weekly and daily status report to capture test progress for projects and releases.
  • Supported User Acceptance Testing, Testing of various accounting reports and 3rd party interface testing.
  • Involved in preparation of User Manuals & provided training for the technical & bank users thereby equipping them to handle the new system more effectively.
  • Acquire strong knowledge in JAVA and Selenium Webdriver in order to write automation testing scripts.
  • Domain Experience: Banking - Retail Banking, Loans/Mortgage, Payments & Supply Chain Management
  • Played the role of a System & Audit Analyst in Retail Banking for Confidential Bank & Confidential Bank, expertise includes in depth knowledge of Branch operations such as KYC, AML, CRM, Account opening, Clearing, Auto finance Loans, Personal Loans, Mortgage, Teller, Audit & Compliance.
  • Played the role of a EDP Analyst in Paper & Medical Industry, expertise includes depth knowledge in Inventory control, Stock transfer, Invoicing, Logistics, Report generation & management.
  • Possess strong leadership, interpersonal, and communication skills used to foster positive relationship with management, internal staff, and clients, honed through extensive experience as Module lead and handling upto 15 members very well towards the project delivery.
  • I’m a person with great enthusiasm at work. I’m having excellent analysis skills to identify the project risks at an earlier stage.
  • My Promptness in unveiling as many defects as possible before going to Production is well appreciated by Management and Client teams.

AREAS OF EXPERTISE:

  • End to End Testing
  • Requirement Traceability Matrix
  • Functional Testing
  • Team Handling & User Training
  • Defect Management Process
  • User Acceptance Testing
  • Test ware Preparation
  • Client Relationship & Customer Satisfaction
  • Status Report
  • Project Management
  • External certification
  • ISTQB Certified

TECHNICAL SKILLS:

Methodologies: SDLC, Waterfall, Agile-Scrum.

Databases: MS Access, SQL server.

Quality Management: HP Quality Center, JIRA, Rational Clear quest, Red mine.

GUI: MS Word, MS Excel, SnagIt.

Testing Tools/Framework: Green HAT Tester, Selenium WebDriver, TestfNG.

Documentation Tool: SharePoint, MS Office Suite (Word/Excel/Power Point).

Languages: C, XML, JAVA

Applications: Finacle, Flexcube, Global Pay Plus (GPP), JD Edwards.

EXPERIENCE SUMMARY:

Confidential, Houston

Quality Assurance Lead

Responsibilities:

  • Analysed the overall system/application and gained an overview of its functionalities
  • Collaborated closely with stakeholders and cross functional groups to gather, analyse and understand the Business Requirement Document and Functional Requirements (BRD and FRD)
  • Performed manual as well as automation testing.
  • Followed Software Development Life Cycle (SDLC) using Agile methodology
  • Worked using Waterfall method of testing.
  • Created Automation scripts using Selenium Webdriver
  • Obtained Business Signoff for the testing deliverables after detailed reviews by the stakeholders, project manager and business system analyst
  • Wrote and executed test cases in ALM/QC
  • Worked as a primary liaison between the business users and the developers throughout the project cycle
  • Planned and attended SCRUM meetings
  • Performed manual testing on mainframe application.
  • Developed test scenarios and implemented test plans
  • Performed User Acceptance Testing (UAT), Integration testing and Regression testing
  • Preparation of test phase summary report at the end of each release
  • Responsible to provide knowledge transition for the new team members.
  • Prepared knowledge repository and readily available information for the team members.
  • Mentoring and Motivating the Team Members to be focused on the Task and Value adds to the Project.

Environment: JIRA, MS Office, Scrum, SQL, Selenium WebDriver, TestNG

Confidential

Test Lead

Responsibilities:

  • Understanding the Business requirements, Functional specification documents, Functional requirement document and Interface requirement document and translating them to test cases.
  • Preparation of Testware - Test Scope, Test Scenarios, Test scripts, Data Guidelines and Run Plan.
  • Creating test cases from user stories.
  • Injecting payment to the application via Green HAT Tester.
  • Co-ordination/Liaison between the Client, Interface, Developer, Environment & Testing team.
  • Performed Regression Testing, Functional Testing, Integration testing & User Acceptance testing.
  • Validate the data for the reports at the backend using SQL queries.
  • Worked on preparing Test cases as per the BRD and Use Cases.
  • Mapping the business rules to the requirement associated with it and ensure that the same is triggered during execution.
  • Prepare test data using SQL Queries.
  • Extraction of Traces via Putty and analysis of Traces.
  • Preparation of Daily Status Report, Weekly Status Report and submit the same to the Management
  • Review and Analysis of Testware.
  • Review of Pass log, defect log, re-raise log, closure log & liaison with developers for quick resolution of defects.
  • Review of Hold case analysis and Deferred case analysis.
  • Involved in Go-Live support.
  • Provide testing status reports to the senior management.

Environment: Global Pay Plus 3.4, MS Office, HP QC, XML, Agile/Scrum, Green HAT Tester

Confidential

Test Lead

Responsibilities:

  • Understanding the Business requirements and Functional specification documents.
  • Preparation of Testware - Test Scope, Test Scenarios, Test Scripts, Data Guidelines, Run Plan.
  • Developed test scenarios and test scripts for UAT Testing.
  • Prepared and Executed test cases related to CRM.
  • Executed SQL queries to verify data on interest accrual for huge number of accounts during testing.
  • Performed User Acceptance Testing (UAT), Integration testing and Regression testing.
  • Co-ordination/Liaison between the Client, Development team and the testing team.
  • Review and Analysis of Testware.
  • Defect Analysis and Co-ordination.
  • Involved in preparation of Functional Analysis.
  • Involved in preparation of GAP Analysis along with the Impact and Risk involved in it.
  • Review of Hold case analysis and Deferred case analysis.
  • Handled the retail banking & loan modules such as Account opening, Teller, ACH, Customer Relationship Management, loan account opening, part payment, full payment and loan closure.
  • Involved in preparing Daily Status Report and Weekly Status Report.

Environment: Rational clear quest, HP QC 10.0, Finacle 10.3.6, CRM, SQL, Waterfall

Confidential

Test Engineer

Responsibilities:

  • Understanding the Business requirements and Functional specification documents.
  • Preparation of Testware - Test Scope, Test Scenarios, Test scripts, Data Guidelines.
  • Preparation of Run plan for the modules assigned to me for all Iterations.
  • Developed test scenarios and test cases for UAT Testing.
  • Prepared and Executed test cases related to CRM.
  • Executed SQL queries to verify data on interest accrual for huge number of accounts during testing.
  • Documented Test Plans containing test scripts, test cases and expected results for the User Acceptance Testing (UAT).
  • Interacted with clients, business team and technical team on regular basis to get most latest and relevant details on the related enhancements or project space.
  • Prepared the User Manuals for the technical users.
  • Preparation of Defect log and Logging them through JIRA and follow up for closure.
  • Guided and facilitated the business users by answering queries promptly especially during UAT execution.
  • Handled the retail banking & loan modules such as Account opening, Teller, ACH, Customer Relationship Management, loan account opening, part payment, full payment and loan closure.
  • Co-ordination/Liaison between the Client, Development team and the testing team.

Environment: JIRA 5.0, Finacle 10.2.9, CRM, MS-Office, SQL, Waterfall

Confidential

System & Audit Analyst

Responsibilities:

  • Managing a team of 10 members and taking care of the operations.
  • Understanding the current system of the Bank.
  • Understanding the change requirements and functional specifications.
  • Preparation of Testware - Test Scenarios, Test conditions & Data Guildelines.
  • Performed SIT for the test cases prepared.
  • Result capturing and analysis of the testing performed.
  • Reporting the defect details to Team Lead.
  • Conducting due diligence for the Account opening forms.
  • Monitoring AML (Anti Money Laundering) such as high value transactions, genuine of cash transactions above 10 lacs and reviewing transactions in new accounts.
  • Ensure that all RTGS & NEFT transactions are successful.
  • Monitoring routing accounts on a daily basis and suspense account on monthly basis.
  • Generating & validating daily reports such as Cash, Authentication, Batch Journal and exception reports.

Environment: Flex cube, Windows 95/98/NT/2000, MS-Office, QC

Confidential

Audit Analyst

Responsibilities:

  • Understanding the Business requirements and Functional specification documents.
  • Prepared test ware for Retail Banking modules.
  • Involved in Test Environment setup and test data preparation.
  • Involved in Defects logging and status reporting.
  • Preparation of test phase summary report at the end of each release.
  • Involved in both Integration and System Testing.
  • Performing functional Testing with valid/invalid inputs under different Scenarios.
  • Tracking and documenting the testing efforts as per the Bank Standard.
  • Involved in raising and updating incident in Siebel CRM.
  • Involved in Generation of Various reports for the bank and validate them.
  • Involved in monthly audits and maintained audit related documents.
  • Reporting the defect details to Team Lead.
  • Preparation of KT plan for the team.
  • Submission of Self Audit MIS and Control Returns on a monthly basis.
  • Internal Audit Compliance.
  • Monitoring of Office Accounts.

Environment: Windows 95/98/NT/2000, Finacle, Siebel CRM, Finacle CRM, Finnone, MS-Office, QC

Confidential

EDP Analyst

Responsibilities:

  • Understanding the ERP Systems - JD Edwards (MM) and specification document.
  • Executing scenarios from UAT perspective based on the request.
  • Capturing the results of the executed scenarios and uploading the same in QC.
  • Guiding the other users to use the system more effectively.
  • Identifying the grey areas in the system and communicate to the Team leader.
  • Maintaining Stock Inward & Stock Outward register and preparing reports on a monthly basis.
  • Performing Inventory count and preparing accuracy report.

Environment: Windows 95/98/NT/2000, JD Edwards-MM, MS-Office

Confidential

EDP Executive

Responsibilities:

  • Understanding the supply chain process and day-to-day operations.
  • Placing indent on Manufacturer.
  • Arranging for clearance.
  • Preparing Goods Receipt Note and Invoicing.
  • Inventory Control & Stock Reconciliation.
  • Preparing Credit Notes / Debit Notes.
  • Involved in designing and coding the customized reports as required by the Management.
  • Direct Market & Consumer Sales Tracking report to the Manufacturer.
  • Generation of Various Reports (Weekly, Monthly & Yearly).
  • Preparing Trial Balance, MIS, Balance sheet and Profit & Loss account.
  • Documentation and Correspondence.
  • Interaction with Customers.

Environment: Windows 95/98/NT/2000, Foxpro, MS-Office

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