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Qa Analyst Resume

Jacksonville, FL

SUMMARY:

  • 5 years of experience in Information Technology with prime focus as QA Analyst and Business Analyst in eCommerce and Health care industry
  • Well versed in Client server and web based applications testing and handling customer focused eCommerce projects
  • Expertise in working with business in developing test strategy, system and integration test plans, data and environment requirements as per user acceptance criteria
  • Highly experienced with front end, back end and integration testing of data
  • Worked in Agile and Waterfall testing teams
  • Knowledge of Test Automation using Selenium WebDriver/ IDE
  • Excellent understanding of writing SQL queries to extract data from the database systems using database tools like SQL Navigator
  • Expertise in coordinating end - to-end testing involving multiple systems and multiple interfaces
  • Thorough understanding of how to interpret customer business needs and translate them into application requirements or user stories
  • Possess good customer relationship management experience, good communication and self-organizing skills and desire to learn new skills
  • Strong work ethic, positive attitude and excellent collaboration skills

TECHNICAL SKILLS:

Tools: Rally, HP Quality Center, HP ALM, Selenium WebDriver/IDE

Web Technologies/ Languages: HTML, XML, JavaScript, Joomla, Java (for Selenium)

Database: Oracle, SQL Server

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

QA Analyst

Responsibilities:

  • Worked closely with the Business team, Systems and Business analysts to identify business and system requirements
  • Participated in Business Requirements Document (BRD), Functional Design Document and Use Case review meetings
  • Developed System and Regression test plans, test scenarios and test cases based on baseline requirements
  • Conducted test scenario walk through with the business, developers and analysts
  • Executed manual test scripts using the standards, guidelines and structured methodology in testing the application
  • Effectively worked on defect and issue identification to resolution, logging, tracking and reporting bugs based on the Severity and Priority levels in defect tracking tools like HP ALM
  • Facilitated daily status update meetings with the business team and development team
  • Coordinated end-to-end testing involving multiple systems and multiple interfaces
  • Involved in the planning phase of new Capitation Payment Platform (Agile Methodology)
  • Attended Sprint planning sessions and made commitments to the sprint
  • Attended daily stand ups and communicated any impediments to the scrum master
  • Actively participated in user story refinement and made sure user stories are independent and testable
  • Attended sprint retrospectives and provided feedback for continuous improvement
  • Production and UAT defects reduced from 5% to 0% with effective quality control
  • Enabled continuous improvement in planning and implementing test data setup prior to the start of testing, so that testing is always completed on time
  • Worked as SME for the Enrollment and Billing team for end to end testing across multiple applications and external vendors
  • Supported UAT to ensure that applications are performed according to desired acceptance criteria for timely implementation of the CRs

Confidential, Bentonville, AR

Business Analyst/QA Lead

Responsibilities:

  • Led interactions with the client to understand the business needs of ecommerce website
  • Worked closely with the business owners, analyzed business needs and gave the best possible business solutions
  • Reviewed business needs to identify features and user stories along with their acceptance criteria for product backlog
  • Led creation of user stories, developing test plans and conducting validations
  • Identified test cases from user stories and designed test coverage plan
  • Facilitated test plan/case reviews with cross-functional team members
  • Executed and evaluated test cases and reported test results
  • Ensured that validated deliverables met acceptance criteria for all user stories and features
  • Performed Regression testing of the entire application
  • Participated in team scrum ceremonies - Backlog refinement, Sprint planning, Daily Stand-ups, Demo and Retrospectives
  • Responsible for approval of all user stories and features
  • Worked with both business and development teams to implement customer friendly solutions for improving usability of ecommerce site. This enabled increase in website traffic and sales
  • Led prioritization for sprint backlogs to drive value for eCommerce site that led to y-o-y 30% sales growth

Confidential

Business Analyst/QA Lead

Responsibilities:

  • Engaged in learning the business requirements and transfer of business knowledge to the team
  • Analyzed all the client requirements
  • Prepared test strategy, test plan and test cases
  • Conducted functional testing, execution of test cases, defect reporting and analysis
  • Responsible for setting up test environment, preparing and executing test plans and test cases
  • Created GUI checklists to verify the website was developed as per the GUI standards
  • Prepared test reports to ensure that defects are identified, assigned for resolving tracked and resolved
  • Performed cross browser testing to validate web application behaves correctly in any browser
  • Tested web application in mobile devices including phones, iPads and tablets

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