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Qa Lead And Onsite Co-coordinator Resume

GeorgiA

PROFESSIONAL SUMMARY:

  • 12 Years of experience in Software Testing.
  • Currently working as QA Lead in Confidential Technology Solutions.
  • Possess 9 Years of Strong Health Care Experience.
  • Possess 8 Years of Experience in MMIS and Medicaid.
  • Proficient in MMIS/Medicaid and Medicare.
  • Working Experience as Health Care Consultant
  • Strong Hands - on experience and possess in depth knowledge in Member, EDI, Provider, Interfaces, Claims Processing,, Claims Payment, Contact Management, TPL, Financials, Rules Management.
  • Good Experience in EDI 270/271, 834, 837, 835 transactions, ITS claims, AVR testing, SOAP UI, Interface (CEI), WINSCP, Control-M applications.
  • Analyzing Business Requirements Document, Business Need Matrix, Use Cases in Interfaces, Member, Member Interfaces, Provider, EDI, Contract Management, Rules( Configuration),ITS Claims Business areas.
  • Collecting data and analyzing Requirements from Product Owners/SMEs related to interfaces, Provider Enrollment, Member Enrollment, CEI, EDI, 270/271, 834, 837, 835 transactions, ITS claims.
  • Participating and Analyzing Business Development plans for Member and Provider implementation.
  • Participating and discussing with Product Owners/SMEs in Product Backlog/ Sprint Backlog Meetings in Member, provider, EDI, Contract Management, Rules (Configuration) Modules.
  • Strong Experience in Agile Methodology.
  • Participating in Daily Scrum meetings, Point of Discussion Meeting, Product Backlog/ Sprint Backlog Meetings and Sprint Retrospective meetings.
  • Provided Detailed Scenario Walkthrough and Demo to Product Owners
  • Rich Experience in Preparing Estimates for Stories, Planning and Assigning Tasks to Team member
  • Creating V1 Tasks to Team Members
  • Good Knowledge in Health Care Product Trizetto QNXT.
  • Good experience in Member, Provider, Claims, Claims Payment, User Security, Process log browser and Interfaces modules in QNXT.
  • Rich Experience in Implementing and designing Test Plans, Test Design, Test Execution, Test Reporting.
  • Have good knowledge in Rational Test Manager, TFS, Rational Clear Quest, and Bugzilla.
  • Extensive working skills in Agile Testing Tools: ALM, Version 1.
  • Rice Experience in High level, End to End Scenarios, Test Cases creation at -System, Integration, UAT, Production and Performance for Member, EDI, Provider, Interfaces, Claims Processing,, Claims Payment, Contact Management, TPL, Financials, Rules Management modules
  • Rich Experience in preparing effective and detailed Traceability Matrix for End to End Scenarios
  • SME in Member, Provider, Interfaces, EDI Modules in NYMMIS Project& Confidential .
  • Supported SMEs/ Product Owners in providing Test data and providing clarifications on test execution in NYMMIS and NDMMIS Projects.
  • Provided Solutions on complex Requirements of Provider / Member Interfaces /Member / EDI / Letter Generation/ Audit Log data Extraction/ Audit Archive &Purging, Rules to the QA team.
  • Experience in Effective defect tracking, triaging and reporting.
  • Have hands on experience in QTP 9.0, Load Runner.
  • Possess expertise in Medicaid and Medicare
  • Good knowledge in SQL Server 2005, SQl Server

CORE COMPETENCIES:

Management and Defect Tools: ALM, Version1, Rational Quality Manager, Rational Test Manager, Rational Clear Quest, Bugzilla

ools Experience: SOAP UI, REST.

Domain Experience: Health Care and BFS.

Database Experience: SQL Server 2005, SQl Server 2000, Oracle 9i

Testing Tools: Quick Test Professional 9.0, Win Runner 7.5, Load Runner 8.1, Silk Performer

PROFESSIONAL EXPERIENCE:

Confidential, Georgia

Testing Environment: Manual, SQL Server, ALM

QA Lead and Onsite co-coordinator

Responsibilities:

  • Leading Triple S MA Interface QA Team and onsite - offshore coordinator of Interfaces
  • Working Experience in EDI 270/271, 834, 837, 835 transactions, ITS claims
  • Took complete ownership in creating Detailed Traceability Matrix, Test Scenarios Test cases and Test Execution of EDI and other Interfaces which includes: 834, 837, 835, ITS Claims, Accumulator Inbound, Accumulator Outbound, Auto-Q TC Imaging for Radiology Codes.
  • Prepared Test plans and Test Summary Report for 834, 837, 835 interfaces.
  • Worked and analyzed Project Plan to plan for QA Deliverables.
  • Prepared Estimates & Mitigation Plan
  • Analyzing Business Requirements Document, Business Need Matrix, Use Cases in Interfaces, Member, Provider, EDI, Contract Management, Rules( Configuration),ITS Claims .
  • Collecting data and analyzing Requirements from Product Owners/SMEs related to interfaces, Provider Enrollment, Member Enrollment, EDI, 270/271, 834, 837, 835 transactions, ITS claims.
  • Participating and Analyzing Business Development plans
  • Provided Solutions on complex Requirements of Provider / Member Interfaces /Member
  • Leading Defect triage calls with QA, Dev, SME and Business
  • Co-ordination and Follow ups with Dev, QA, SME, Triple S teams for resolving Configuration issues, triaging, tracking and for closure of Deliverables
  • Provided Demo to Client (Triple S) on DTM and Test Scenarios for 834, ID Cards, Provider Assignment
  • Received good Feedback on Demo from Client and QA team
  • Provider Extended Support during weekends and working for extra hours to meet the deliverables for every Sprint
  • Assigning Tasks to Offshore and Onsite QA Team.
  • Prepared complex test data related to NCS, Radiology with Modifiers to calculate contract amounts.
  • Supported team in resolving Config Issues
  • Worked in resolving complex data issue related to config by setting up data at contracts/Benefits level, Configuring TPs & data set up for Auto-Q
  • Found gaps in requirements of 834, 835, MPPR which lead to Design change /CR Creation/Addition to the Scope
  • Provided Demo to POs/Architects/SMEs for 834, 835, IDCards, CapAdj
  • Provided Training & knowledge Transfer to new resources in the team on QNXT, 834, 837.Mem conditions, Acc inbound

Confidential, Atlanta, Georgia

Testing Environment: Manual, Oracle, IBM Rational Tools

QA Lead

Responsibilities:

  • Leading Member Pilot Team and Member R2.0 Team
  • Received Spot Light Award
  • Received good Feedback from State of New York Product Owners during test scenario walkthrough and Test Demo
  • Preparing Estimates for Stories, Planning and Assigning Tasks to Team member
  • Creating V1 Tasks to Team Members
  • Supported R1.5 team for executing Critical Stories
  • Analyzing Business Requirements Document, Business Need Matrix, Use Cases in Interfaces, Member, Member Interfaces, Provider, EDI, Contract Management, Rules ( Configuration) Business areas.
  • Collecting data and analyzing Requirements from Product Owners/SMEs related to interfaces, Provider Enrollment, Member Enrollment, CEI, EDI, 270/271 transactions.
  • Participating and Analyzing Business Development plans for Member and Provider implementation.
  • Provided Solutions on complex Requirements of Provider / Member Interfaces /Member / Letter Generation/ Audit Log data Extraction/ Audit Archive &Purging, Rules.
  • Strong Experience in Agile Methodology.
  • Participating in Daily Scrum meetings, Point of Discussion Meeting, Product Backlog/ Sprint Backlog Meetings and Sprint Retrospective meetings.
  • Provided Detailed Scenario Walkthrough and Demo to Product Owners
  • Involved in Detailed Test Scenario Creation, Test Data Preparation and End to End Testing of Member Pilot Execution for Critical Stories which includes EDI 270/271, Member Interface testing using CEI Files, and Core Member Functionality which includes Copay Exemption, CBIC, and Member Summary.
  • Co-ordination with Dev /SME/Management/State for triaging, tracking and Closure of Stories
  • Execution of critical stories, Identifying Critical defects during Execution, Analysis, Provided Solutions on complex Requirements of Provider / Member Interfaces /Member / EDI / Letter Generation/ Audit Log data Extraction/ Audit Archive &Purging, Rules, TPL, CFM, MMIS Reports.
  • End to End testing Performed for MR /Service address changes and Defects identified (15 Defects for MR Changes and 18 Defects for Service address changes were much appreciated during PO review)
  • Coordinating with Team Members for Daily Status, Providing support to the team members for queries/clarifications on a daily basis for Regression and Security testing.
  • Identify issues, conduct analysis and came up with Solutions on complex Requirements of Batch/ Letter Generation Process.
  • Providing queries and clarifications regarding execution of Test Cases, Preparing Test Data for state Executions to State team
  • Involved in Smoke Testing of Manual Test Scripts for all the Business Areas and Processes which includes Provider Management, Rules Management, Member Management, Claims, Claims Financial Management Pharmacy and TPL.

Confidential, Alpharetta, Georgia

Testing Environment: Manual Testing

Tester

Responsibilities:

  • Involved in analyzing the user Stories and Responsible for writing Test scenarios and Test cases.
  • Involved in validating the End-to-End flow, Functional, Web Service API, SIT, Regression and Database testing.
  • Involved in Test Plan, Test Estimation, Updating TFS Board, retrospectives in Agile Methodology.
  • Provided Demo to POPs on User Stories.
  • Involved in PVT testing for disaster recovery for different countries in production environment.
  • Isolate cause of defects and perform root cause analysis.
  • Involved in Executing Smoke Testing for Development, QA, Training and Production Environments.
  • Handled Incidents related to production and worked towards resolving the issues.
  • Work with offshore team and communicated defects to them to get it resolved in timely manner.
  • Responsible for understanding the business requirements, coordinating with business, development and QA teams.
  • Perform Requirement Analysis, Test Design and Test execution of Manual Test Cases
  • Involved in Web Service API Testing using the UI Fiddler for testing APIs.
  • Involved in Defect Retesting, Defect tracking and triaging.
  • Responsible for Reporting of deliverables.
  • Hands on experience in ALM and MTM Tools.

Confidential, Atlanta, Georgia

Testing Environment: Manual,Oracle, IBM Rational Tools

QA Lead

Responsibilities:

  • Currently working in Confidential North Dakota Implementation as QA Lead for Member, Provider, Managed Care and Contact Management Modules
  • My role includes Defect Retesting, Defect tracking and triaging, Co-ordination with State team, Offshore team Member, Test Case (CTC) testing, Test Case (CTC) tracking and Reporting, Requirement Analysis, Task Assignments to Offshore team, Test Execution, Reporting of deliverables
  • Providing queries and clarifications regarding execution of Test Cases, Preparing Test Data for state Executions to State team
  • Interaction with Dev team and management for Defect Retesting and Triaging
  • Involved in Creation of Test Data Preparation
  • Involved in Designing Manual Test Scripts
  • Involved in Execution of Manual Test Scripts for all the Business Areas and Processes.
  • This includes Provider Management, Rules Management, Member Management, AVRS, Pharmacy and Pharmacy Claims Engine 2000.
  • Involved in Defect tracking and triaging.
  • Managing the Project & Interacting with Onsite Counterpart.
  • Co-ordination with the Team members for tracking daily deliverables,
  • Co-ordination with the Team members and SMEs in POD and Triage calls.
  • Involved in UAT Defect Testing

Confidential

Testing Environment: Manual, Oracle Right Now, TFS Tools

Security Lead and Testing

Responsibilities:

  • Working as Security Lead for HIX Contact Center.
  • Involved in Creation of Test Plan Preparation.
  • Involved in Designing Manual Test Scripts for IVR, CRM and ININ.
  • Involved in Analysis of Security and Contact Center aspects of HIX.
  • Co-ordination with Client on Daily Deliverables.

Confidential

Testing Environment: Manual, Oracle, IBM Rational Tools

Team Member

Responsibilities:

  • Involved in Creation of Test Data Preparation
  • Involved in Designing Manual Test Scripts
  • Involved in Execution of Manual Test Scripts for all the Business Areas and Processes.
  • This includes Provider Management, Rules Management, Member Management, AVRS, Pharmacy and Pharmacy Claims Engine 2000.
  • Involved in Defect tracking and triaging.
  • Managing the Project & Interacting with Onsite Counterpart.
  • Co-ordination with the Team members for tracking daily deliverables,
  • Co-ordination with the Team members and SMEs in POD and Triage calls.
  • Involved in UAT Defect Testing
  • Participated in Embark Training Program, Accomplished Embark Certification by successfully completing the Embark Live Project and implementing the Embark Live Project in ACS ND MMIS Project.
  • Involved in Designing Generic Scenarios for ICD 10 implementation for the Business Area Provider Management
  • Involved in Daily Deliverables Activities which includes DSR, WSR, Status Reporting and Consolidation, Client Time Sheet (Activity Tracker), SIT Metrics, PMR Meetings.
  • Point of Contact for C20 Activities which includes C20 Task Estimation, Metrics Generation, Monthly Process/Metrics Audits, DP- Coordination and other Process related activities in the Project.

Confidential

Testing Environment: Manual, QNXT, SQL Server 2005, Rational Test Manager, Clear Quest Test Manager, Flexi Financials.

Team Member

Responsibilities:

  • Involved in Creation of Test Scenarios of the Business Area: Operations management for the following applications: QNXT, EDI Gateway, Health PAS Online, and Flexi Financials.
  • Involved in mapping of requirements to the existing scenarios.
  • Also, involved in creation of Test scenarios for the Business areas: Business Relationship Management and Program Management.
  • Involved in creation of Test Scripts in the Business are Operations Management using the following applications
  • QNXT
  • Health PAS Online
  • Flexi Financials
  • Letters
  • Reports
  • EDI
  • Involved in Execution of Test Scripts for the Business area operations Management using the following applications
  • QNXT
  • Health PAS Online
  • Flexi Financials
  • Letters
  • Reports
  • EDI
  • Involved in creating, uploading and executing Test Scripts in Rational Manual Tester.
  • Involved in raising and tracking defect using Clear Quest Test Manger
  • Faced many challenges in creating test scenarios and test scripts by researching DSDs and QNXT, Flexi and Document Manager Applications.
  • Involved in preparation of Estimates for test case points
  • Involved in preparation of understanding documents for the business areas and HealthPAS component- Rx
  • Involved in R&D of Rational Performance Tester Tool.
  • Involved in R&D of Requirement Specifications documents and DSD for Claims Processing module, EDIGateway, HIPAA Validation, Flexi Financials Applications
  • Involved in Manual Test Scripts Creation using Rational Manual Tester (Rational Manual Tester)
  • Involved in Defect Tracking using Clear Quest Test Manager(Rational Tool)
  • Involved in creating Scenarios and Scripts for UAT Testing for Financials, Reversals and Adjustments.
  • Involved in Execution of Test Scripts for UAT Testing of Financials, QNXT and Letters, Process Manager
  • Involved in Execution of Test Scripts in Production for CMS Approval Activities
  • Involved in UAT and Production Defect Testing

Confidential

Testing Environment: Load Runner

Team Member

Responsibilities:

  • Had Training in Performance Testing and Load runner
  • Accomplished Confidential Certification L0 in Performance Testing and Load runner
  • Involved in Creating Scripts in EAS RAMS Application.
  • Involved in Conducting Per Radio Session for PerfRadio-PTCoE HYD Team.
  • Involved in R&D of XWiki Enterprise for Confidential .
  • Conducted PerfRadio weekly sessions by PTCoE

Confidential

Testing Environment: Manual Testing

Team Member

Responsibilities:

  • Involved in Creation of Test Cases for the PI-Web Re-Design in BNYMellon Participant Interface
  • Involved in Creation of Test Scenarios for the PI-Web Re-Design in BNYMellon Participant Interface
  • Involved in Execution of Test Cases for the PI-Web Re-Design in BNYMellon Participant Interface

Confidential

Testing Environment: Manual Testing

Team Member

Responsibilities:

  • Involved in Creation of Test Cases for the Well’s Release 7.2 in BNYMellon ASAP (Automated Stock Administrator’s Portal), Participant Interface, and EPG.
  • Involved in Creation of Test Scenarios for the Well’s Release 7.2 in BNYMellon ASAP (Automated Stock Administrator’s Portal), Participant Interface, and EPG.
  • Involved in Creation of Test Matrix for the Well’s Release 7.2 in BNYMellon ASAP (Automated Stock Administrator’s Portal), Participant Interface, and EPG.
  • Involved in Execution of Test Cases for the Well’s Release 7. in BNYMellon ASAP (Automated Stock Administrator’s Portal), Participant Interface, and EPG.
  • Involved in Execution of Regression Test Cases for the Well’s Release 7. in BNYMellon ASAP (Automated Stock Administrator’s Portal), Participant Interface, and EPG.
  • Also Involved in Creation of Requirement Traceability Matrix for the Well’s Release 7.2 in BNYMellon ASAP (Automated Stock Administrator’s Portal), Participant Interface, and EPG.

Confidential

Testing Environment: Manual Testing, QTP 8.2

Team Member

Responsibilities:

  • Involved in Creation of Test Scripts for the Mellon ASAP (Automated Stock Administrator’s Portal), where administration of Stocks and Shares done through portal for MIS

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