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Quality Assurance Lead & Business Analyst Consultant Resume

SA

SUMMARY:

  • Professional and dynamic Quality Assurance Analyst with extensive experience in information Technology.
  • Skillful at working with all levels of client management in identifying customer needs, developing project plans and schedules.
  • Proficient at developing and establishing quality assurance standards and procedures.
  • Run SQL Queries to perform testing in regular basis and validate the data. Tested data warehouse ETL process.
  • Significant experience in creating and testing through all phases of the software development cycle.
  • Detail - oriented, efficient, and able to work as part of a team or independently.

AREAS OF STRENGTH AND EXPERTISE:

  • QA Analysis
  • Software Development Life Cycle procedures
  • User Acceptance Testing
  • Client Relationships
  • Analytical and Problem Solving
  • Software Testing Methodologies
  • Requirement Gathering
  • Test case management
  • Continuous Integration Testing
  • Business Analysis
  • Problem Identification & Resolution
  • Strategic Planning & Analysis

TECHNICAL SKILLS:

  • SQL
  • ETL
  • JIRA
  • Rational Clear Quest
  • Rational Robot
  • Mercury Quality Center
  • HP Quick Test Pro
  • HP Quality Center
  • Agile testing
  • Confidential
  • TIMSS
  • Crystal Reports
  • Cognos Reports
  • SoapUI
  • SharePoint
  • Microsoft Test Manager
  • MS Office Professional
  • MS Projects
  • MS-Studio
  • Database Management
  • Systems Analysis and Design

PROFESSIONAL EXPERIENCE:

Confidential, SA

Quality Assurance Lead & Business Analyst Consultant

Responsibilities:

  • Successfully created and contributed to test plans, requirements, scenarios and data for use during all testing phases of the software testing life cycle.
  • Monitored and evaluated QA metrics, including defects, defect counts, test results, and status.
  • Strong testing Quality Assurance experience within Agile environment.
  • Identify and reconcile errors in client data to ensure accurate business requirements.
  • Documented and reported issues identified during testing, and ensure resolutions were implemented.

Confidential

Requirements Discovery and Documentation & Quality Assurance

Responsibilities:

  • Tested the application on SharePoint for functionality.
  • Conducted scrum meetings and reported bugs and defects.
  • Prioritized solution implementation, enhancements and new features based on Confidential ( Confidential ) business needs and customer demands.
  • Coordinated activities with the development team to ensure that project requirements were appropriate and achievable.
  • Assisted users with User Acceptance Testing and production support.
  • Successfully wrote and executed Test Cases based on requirements and specifications.
  • Coordinated with Confidential ( Confidential ) staff and business owners to develop high-level requirements and create project deadlines.
  • Led test cases review and change control activities.
  • Reviewed test plans and led change control activities.

Confidential

Quality Assurance Engineer / Production Support

Responsibilities:

  • Wrote and executed Test Cases based on requirements and specifications for .Net sites, including performing System, Functional, and Integration testing, Data Verification, Database testing, Batch loads and Regression Testing.
  • Coordinated with Business Analysts and development team on reviewing project requirements and specifications.
  • Oversaw all tasks that ensured the Pre-UAT activity was performed accurately and efficiently, and assisted users with UAT and production support.
  • Utilized SOAP UI to test Web services, conducted daily scrum meetings, and raised, recorded and retested defects using SharePoint and Rational ClearQuest.
  • As a member of the QA team, identified gaps in design documentation to deliver a complete feature.
  • Performed backend database testing by writing SQL scripts to verify data integrity.
  • Strong testing Quality Assurance experience within Agile environment.
  • Tested application and functionality to ensure that they work according to project requirements.
  • Acted as a production support resource in analyzing and finding fixes for production issues, and participated on SaaS projects such as Advocate and Heartland health clients.

Confidential, SA

Senior Quality Assurance Analyst

Responsibilities:

  • Wrote, executed and maintained test Scenarios based on Design Document and clients’ requirements.
  • Ensured that test plans and test scenarios met product guidelines.
  • Documented and reported all issues identified during Design review and Test cases execution.
  • Wrote, maintained and executed test cases based on requirements and use cases.
  • Created and contributed to test plans, test requirements, test scenarios and test data.
  • Documented and reported issues discovered during testing and follow up for resolution.
  • Updated logs and records consistently to facilitate comprehensive information for review.

Confidential

Senior Quality Assurance Analyst & Associate Business Analyst

Responsibilities:

  • Developed and established quality assurance standards and measures for the IT services within Confidential .
  • Gathered and analyzed data in support of business cases, proposed projects, and system requirements.
  • Wrote test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.
  • Acted as QA Lead for clients such as SHRM and Confidential in achieving their business objectives.
  • Worked on SQL Tools like TOAD and SQL Server Management Studio to run the SQL Queries to perform manual test in regular, validate the data and documented the results in RTM.

Confidential

QA & QC Test Engineer

Responsibilities:

  • Delivered test cases for E-Commerce applications ( Confidential and Confidential ) of dotcom projects, such as AthanAllen.com, GetPlastic.com, and eOutlets.com.
  • Successfully automated GUI regression testing utilizing Rational Test Studio.
  • Used Performance-testing capabilities to validate response times of complex e-commerce systems.
  • Established new and improved processes and templates for test plan, test cases and test reports.

Confidential

Information Systems Consultant

Responsibilities:

  • Developed company’s best practices in coordination with information system manager.
  • Evaluated and recommend most appropriate software and hardware to meet company’s needs.
  • Analyzed, prepared and presented software and hardware comparison report utilized by management.
  • Installed and managed NT servers, including configuration, access control, and drive/file sharing.
  • Built website client profiles and summary usage reports (WebTrends Log Analyzer).
  • Analyzed, prepared and presented Software and Hardware comparison reports to upper managers.

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