CAREER OBJECTIVE:

A banking business analyst position with an investment firm where my financial management, analyzing, and developing financial strategies and models can help clients to earn profits by investing in the right projects.

SUMMARY:

• Expertise in facilitating and conducting Joint Application Development (JAD) sessions, interviews, workshops and requirement elicitation sessions with end - users, clients, stakeholders and development team.
• Experience in creating different artifacts such as Product Scope Document, Business Requirements Documents (BRD), User Stories, Use cases, Functional Requirement Specifications (FRS) and Traceability Matrix & Reports.
• Expertise in business process design, research, & implementation methodologies, diagramming data & process mapping, applying Unified Modeling Language (UML), and the implementation of performance measures.
• Experienced in financial statement analysis and structuring business financial transactions
• Talented in offering banking and financial services to customers
• Strong analytical and project management skills
• Remarkable quantitative and mathematical skills
• Great communication and interpersonal skills
• Proficient with financial modeling software and spreadsheets
• Ability to solve problems, take decisions, and lead a team
• Conduct financial analysis and prepare reports and models
• Research and identify potential markets and market trends
• Draft presentations and marketing strategies
• Suggest investment options to clients, and offer financial services
• 10 + Years over all experience with 5 years Management in Quality Assurance, Business Analyst domain focusing on Finance, Banking, Healthcare & Retail.
• Experience in creating different artifacts such as Product Scope Document, Business Requirements Documents (BRD), User Stories, Use cases, Functional Requirement Specifications (FRS) and Traceability Matrix & Reports
• Expertise in facilitating and conducting Joint Application Development (JAD) sessions, interviews, workshops and requirement elicitation sessions with end - users, clients, stakeholders and development team.
• Software QA Analyst with a good understanding of Software Development Lifecycle (SDLC) and experience in methodologies such as Agile, and Waterfall
• Proficient with STLC (Software Testing Life Cycle) and well experienced in writing test cases, and reports
• Extensive manual testing experience in GUI, functional, integration, regression, and User Acceptance Testing (UAT)
• Excellent knowledge about financial sector with master level experience in mortgage, loans, and as an underwriter
• Good team player with excellent time management skills having profound insight to determine priorities, schedule work, and meet critical deadlines
• In-depth knowledge of procedures and principles in the Software Quality Assurance industry
• Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment with resource constraints

TECHNICAL SKILLS:

Methodologies: Waterfall, Agile

Defect Tracking Tools: Quality Center, Rally,MS Visio

RDBMS: MS SQL Server, Oracle

Other Applications: MS Office (Word, PowerPoint, Excel, Outlook)

Browsers: Internet Explorer, Firefox, Chrome, Safari

Operating System: Windows7, Windows8, Mac, Windows 10 Mobile Application, Web Application

WORK EXPERIENCE:

Confidential, Chicago, IL

Lead QA Analyst / Business Analyst

Tools: Jira, Visio, MS Office Word, PowerPoint, Exce l, Firefox, Chrome, Safari

Responsibilities:

• Actively participated in Agile meetings like (Iteration Planning meeting, Retrospective, lesson learnt, User stories Reviews)
• Participated in Prioritization of User stories and product Backlogs with Business and Customers
• Re-engineered the business processes as required by the project. Prepared (Request for proposal) and presented to stakeholder for future enhancements
• Reviewed financial statements consolidated and stand alone, both IFRS and Confidential for a wide range of clients from various industries: pharmaceuticals,
• Collaboration and reviews with different application owners and SME’s to ensure the GAP Analysis was performed accurately.
• Created and updated tasks in the MS Project and Project Management Directory for the management reviews.
• Documented Traceability to ensure all the features for the project has been captured and mapped back to the requirements in the BRD.
• Documented test plan, test cases and test summary to ensure the desired application functionality.
• Ensured UAT test scripts review sessions with business owners to test the application functionality, providing necessary training material.
• Used to log defects and assign to the right team to ensure the defects are addressed on a timely manner.
• Study stocks, bonds, and commodity markets
• Meet clients and understand their future needs for investment and plan accordingly
• Manage client database and collaborate with the marketing team
• Perform risk analysis and structure credit transactions
• Assisted senior analysts in developing financial models and strategies
• Reviewed annual financial statements and drafted reports for clients
• Planned and drafted investment proposals
• Solved queries related to investment
• Performed risk analysis of entire business
• Validate the ARM and FIX loans with multiple applications.
• Validate the backend account and customer information using SQL
• Use SQL server to verify the tables are being updated with the plans that are committed in the frontend applications
• Prepare the test data for the testing purposes
• Conditioning andDecisioning Loans in System for eligibility to specific Plan
• Create Test Cases, execute and document Test Cases
• Gather functional requirements and perform Positive and Negative Testing
• Perform Black Box Testing, Functional Testing, Integration Testing, System Testing, UAT Testing, Compatibility Testing, and Regression Testing on web based and mobile applications
• Positively contribute toward establishing and maintaining Software Quality
• Assist developers and technical support staff in identifying and resolving problems

Confidential, Madison, WI

Quality Assurance Analyst/ Business Analyst

Tools: Quality Center, Rally, MS Office Word, PowerPoint, Exce l, Internet Explorer, Firefox, Chrome, SafariInternet Windows7, Windows8, Mac, Windows 10

Responsibilities:

• Developed business process models using Agile Methodology by document user stories existing and future business processes.
• Extensively involved in Payer life cycle encompassing Claims, Payments, Provider, Portal, Billing, Benefits.
• Organized brainstorming, JAD sessions and interview sessions with stakeholders, business users, and technical teams, testing team to analyze and validate the business requirements, system life cycle and explained the key performance indicators and documented the specifications.
• Analyzed the user requirements by interacting with business analysts
• Created Test Cases and Test Data based on the requirements of the application
• Interacted with multiple development teams and Project Management teams
• Analyzed current Claim Authorization Process and Identified possible constrains that pends claims related to Claim Authorization Mismatch
• Recommended improvements to standardize authorization and claim process in order to increase auto-adjudication of pended claims related to Authorization Mismatch.
• Provided application status, performance and system integration validation requirements
• Ran and participated in the weekly and monthly meetings and updated with the status of testing, completion, estimates and limitations
• Executed SQL queries to check the data table updates after test execution
• Performed Smoke, Functional, Regression and Integration Testing of application

Confidential, Chicago, IL

Lead QA Analyst

Tools: MS Office Visio, Word, PowerPoint, Exce l, Internet Explorer, Firefox, Chrome, Safari

Responsibilities:

• Verified and Validated Web based e-commerce applications and Documentation
• Analyzed bugs and interacted with development team members in fixing the defects
• Strong experience in performing GUI, Functionality, System, Performance, UAT, End-to-End and Regression tests
• Participated in weekly status and daily defect calls
• Created Test Cases, executed and documented results
• Positively contributed towards establishing and maintaining Software Quality
• Assisted developers and technical support staff in identifying and resolving problems.
• Data verification
• Ensured test cases are aligned to the requirements and have a detailed coverage of the Acceptance Criteria for each User Story
• Prioritized and used sound judgment for making decisions involving end user requests
• Worked on multiple projects at one time and deliver high quality results within project timelines
• Tested in QA, UAT and Prod environments

Confidential, NY

Sr. Lead QA

Tools: Jira, MS Office, Visio, Word, PowerPoint, Exce l, Internet Explorer, Firefox, Chrome, Safari

Responsibilities:

• Credit Scoring System is a Web application used by the Confidential Agents for processing various card types like Lending, Charge, Business Credit Line ( Confidential ) and High Balance Customer Service ( Confidential ) and based on the applicant credit scores the Credit Scoring System decides whether to Accept/Cancel/Decline or rescores the applicant.
• Responsibilities:
• Analyzed Business Requirement documents and the Technical Specification documents for testability.
• Attended several walkthrough meeting with the Business Analysts, Developers and provided feedback accordingly.
• Participated in System Requirements and change requests review and plan Testing schedules and scripts accordingly.
• Responsible for developing Test Strategy, Test Cases.
• Created Test scenario negative/positive results.
• Prepared Requirements traceability Matrix for better Test coverage.
• Used Quality Center for Test case Designing, Test Analysis, Test Execution, Defect Tracking and Test Evaluation.
• Involved in testing Web services
• Responsible for testing custom reports and performed Back-end testing using SQL Queries.
• Performed System, Integration and Regression Testing.
• Participated in various meetings and discussed Enhancement and Modification Request issues (Change Requests).
• Involved in testing meeting with developers to resolve application defects and prepared test cases for several changes.
• Support Business Users in conducting UAT Testing by ensuring all UAT Documentations are complete and support the business users in developing the UAT Test Plan and establishing testing scope.

Confidential, Seattle, WA

Sr. Quality Analyst (Mobile & website)

Tools: MS Office Word, PowerPoint, Exce l, Internet Explorer, Firefox, Chrome, Safari

Responsibilities:

• Creating Test Plans based on S/w requirements.
• Creating Test cases based on Test Plan, Functional Doc, Work Flow and Validity.
• Test Execution and file the bugs.
• Test the Mobile phones like I phone, Windows phone, HTC, Samsung, and Blackberry for S/w compatibility.
• One on One work with developer, for start testing in early stage.
• Creating Test coverage matrix result report.
• Responsible for hands off on individual assigned features.
• Data Base testing using SQL for validates the data storage.
• Browser compatibility testing, Functional Testing, Field value testing, Database testing, Link Validation, Black box testing, Grey box testing,
• Tested features like Starbucks Card Mobile, like the option to reload Starbucks Card, "Tracked your Stars", "Scan your barcode", "Easy-to-navigate store locator", "Search by amenities", " payment", "Starbucks Card balance", "Reload your Card", "track the Stars", "Send a friend an E-Gift" for I Phone and Android phones
• Tested the integration functionality with the social networking sites.
• Performed compatibility testing with various mobile handsets to ensure that functionality works fine.
• Played an active participant role in testing of the sync related applications to identify more defects.
• Checked out Mobile Applications from SVN repository.
• Imported projects to appropriate workspace.

Confidential, Bentonville, AR

Quality Analyst

Tools: Quality Center, Rally, MS Office Word, PowerPoint, Exce l, Internet Explorer, Firefox, Chrome, Safari

Responsibilities:

• Developed test scripts to perform regression testing. Back-end testing was done using SQL queries to validate the data in the Oracle database.
• Used XML checkpoints to check the contents of XML documents in the web pages. Used standard checkpoints and image checkpoints to verify user interactive objects. Used regular expressions to enhance date and time verification.
• Utilized both partial and complete recording configurations, switching between the two to reduce recording time and disk space and still maintaining the testability of the application.
• Developed test metrics on the regular monthly basis for higher management. Monitored the defect tracking process and generated customized reports.
• Executed the tests manually to verify the application functionality
• Worked throughout the quality assurance life cycle including requirements specifications, creating a test plan, creating test cases, executing test cases, reporting defects, generating reports and managing regression testing.