PROFESSIONAL SUMMARY:

• I have 8+ years of experience as Software Quality Assurance Analyst in the IT Industry with emphasis on Quality Assurance and Experience in testing Stand - Alone, Client/Server, Multi-Tier and Web/Mobile Based applications in Finance, Retail and Telecom domains.
• Experience in all phases of Software Development Life Cycle and Software Development methodologies like Agile/Scrum, Waterfall using Manual and Automated Testing (QTP, Selenium, Protractor)
• Expertise in analyzing Business requirements, developing Test plans, Test cases, Test Scripts, Execution of Test Case/Test Scripts of Web Application, Mobile (IOS (iPhone, iPad) and Android OS) and Desktop Applications
• Experience in Black Box, GUI Testing, Functionality Testing, System Testing, Smoke/Sanity Testing, Integration Testing, Performance Testing, Load Testing, Security Testing, Back End Testing, Regression Testing and End-to-End testing
• Experience in working as UAT (User Acceptance testing) Tester / End User Tester.
• Experience in working with Salesforce.com (SFDC) CRM, MS Dynamics CRM, SAP CRM, Sales and Service Cloud. Experience on several integration projects, Testing End 2 End between Salesforce CRM and other Back End Systems like Oracle, SAP, Siebel, PeopleSoft and Micro Soft Dynamics etc.
• Worked on Different Modules, objects - Accounts, Leads, Contacts, Opportunities, Queues, Sales Orders, Contracts, and Activities etc. in Microsoft Dynamics and Sales force CRM Application
• Experience in Testing the IVR Applications, Tested the IVR response messages through using the phone.
• Experience in testing the POS (Point of Sale) application and POS transactions, CTI controls like inbound & outbound calls
• Experience in API Testing, Web Services using SOAP UI, POSTMAN.
• Experience in Using the Test Management tools, JIRA, Quality Center, HP ALM, TFS (Team Foundation Server) Microsoft Visual studio, for Bug/Defect tracking/Reporting system.
• Experience in Using the Putty and Splunk tool to verify the back-end system API call logs etc.
• Experience in working Agile environment. Involved in Scrum Daily Standup meetings to discuss updates showing the progress of the testing effort and open issues to be resolved.
• Experience in using Microsoft Office SharePoint Server and VM Ware virtual desktop systems.

TECHNICAL SKILLS:

Operating Systems: Windows, LINUX/UNIX, Android, and IOS, Mac OS

Programming Languages: JAVA, .Net, SOA, TIBCO(BEX/BW), VB Script, C, C++, HTML, XML etc.

Testing Tools: JIRA, HP ALM, QC (Quality Center), TFS (Team Foundation Server), SOAP UI, QTP, Selenium, Protractor.

Databases: Oracle, SQL server, PL/SQL and DB2, Informatica(ETL), Hadoop

Other Tools: SPLUNK, Putty, MS Office, TOAD, VM Ware, POS (Point of Sale) Salesforce (SFDC), MS Dynamics, Share point, MS outlook, Confluence.

Application Types: Web Application, Mobile (IOS (iPhone, iPad) and Android OS), IVR, POS (Point of Sale).

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Working as a Functional QA Tester for Web and Mobile Applications.
• Working in all phases of SDLC and software development methodologies like Agile/Scrum, Waterfall.
• Gathering the requirements and Analyzed business rules, system requirements and prepared test data for Test Scenarios.
• Participated in Requirement Analysis and Design review meetings.
• Prepared Test cases for Sanity Testing, Functional testing, Integration testing and System testing, E2E Testing, UAT (User Acceptance testing).
• Testing different Modules, Objects and Apps in Web/Mobile Applications.
• Involved in preparation of Test Plan and Test Scenarios, Test cases for Web/Mobile apps.
• Experience in Manual Testing to write/Execute the Test cases/Scenarios of Web/Mobile Application.
• Preparation of test data for Positive scenarios and Negative scenarios.
• Experience in testing configuration and Validate, Initiate, Authorization, capture, Refund, cancel API/CS calls.
• Experience in Using the Putty and Splunk to verify the back-end system API logs.
• Involved in Automation of regression test cases and executing scripts using Selenium, Protractor, SOAP UI etc.
• Involved in verification of the txns status in different types of vendors/systems like, Channel Services, Tandem, Unisys, BLAZE, Settlement teams for the WU.com.
• Involved in verifications txns in Different vendor processors like, First Data, HCG (World Pay), ACCULYNK, Wells Fargo, Bank of America(BOA).
• Experience in testing the different types of Payment types, like Credit Cards (VISA, Master, Discover,) ACH (Bank of America), Wells Fargo, WUPay, SOFORT, Trustly, POLI, Ideal etc.
• Using JIRA, HP QC for Defect logging and project tracking purpose.
• Involved in writing SQL queries by using Oracle SQL Server.
• Involved in testing the Mobile applications, using IOS and Android Phones.
• Experienced in download and Install the new Mobile builds for our daily testing activities.
• Experience in Test and Speed Pay/POS (Point of sale) txns in out payments systems.
• Involved in Daily Triage, Scrum/ Standup meetings to discuss updates showing the progress of the testing effort and open issues to be resolved.
• Experience in Working as onsite-Off shore coordinator.

Environment: Web/Mobile Applications, JAVA, TIBCO BEX/BW. JIRA, HP ALM, Oracle, Unix, SPLUNK, Agile/Scrum, SQL-Server, CQ5, SharePoint, .Net, Middleware Web methods, SOAP UI, Selenium, Protractor, Informatica, Hadoop, ETL, XML, HTML, Windows.