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Senior Quality Assurance Engineer Resume

Davie, FL

PROFESSIONAL SUMMARY:

  • IT professional with solid and progressive experience in all facets of SDLC management including: program and project management; software application development, deployment & support; QA process and strategy development and execution; business and systems analysis; and product strategy.
  • Repeated success in leading the development, delivery, maintenance, and support of software products & projects.
  • Adept in maturing projects & organizations to improve quality, delivery accuracy, productivity, & effectiveness.
  • Skilled in collaborating with all levels of the organization to drive key initiatives and achieve business objectives.
  • Key contributor to multiple major business transformation projects including the complete system redesign of Confidential Pricing Station ( Confidential ), the Electronic Prescription System (Liberty), and the Client Audit Automation (Liberty)

COMPETENCIES:

  • Strong Leadership and Management Skills
  • Human Performance, Coaching & Mentoring
  • Product & Strategic Planning
  • Project Management (IT Project+)
  • Process Improvement & Change Management
  • Continuous Organizational Improvement
  • Strong Analytical & Problem Solving Skills
  • Effective Prioritization/Multi - tasking
  • Ability to Work Effectively Under Tight Deadlines With Competing Priorities
  • Planning & Scheduling (Trend Analysis)
  • Budget & Multi-Site Management
  • Software Development (SDLC - Waterfall ⁄ Incremental ⁄ Agile/Scrum)
  • Broad Technology Base (Web ⁄ Embedded ⁄ Enterprise, etc.)
  • Excellent Negotiation Skills
  • Results Oriented

TECHNICAL COMPETENCIES:

Methodologies: Structured Database Design, Data Modeling, Full Systems Development Lifecycle (SDLC), Waterfall design, Iterative design, Agile/Scrum design

Software: Assembler, C/Visual C++, CA-Clipper, Visual Basic 2012, VBScript, Microsoft Studio Team System, JavaScript, VBScript, AJAX, PHP, JQuery, XML, HTML, HTML5, SAS, MS Project 2000, Java, Python, Microsoft Office and QuickBooks for Non-Profits, Oracle VM VirtualBox, Salesforce.com

Operating Systems: MS/DOS, MS Windows 95, MS Windows NT (Server & Workstation), and Windows 2000, XP, 7 and 8, VMWare, Ubuntu Linux

Databases: MS Access and SQL Server 2000, 2005, MS SQL 2012, AOD.NET, and .Net Framework

Hardware: Intel & Motorola Microprocessors, Intel-based PC’s, PC hard drives RUMBA/AS400, IBM DataPower and I/O controllers.

Tools: Testing Tool Quality Center/ALM (Hp), MS Visual Studio Automated CodedUI Testing and Load Testing, MS Team Foundation Server and Microsoft Test Manager Google Analytics, Oracle's Dev Tool NetBeans 7.0, Microsoft Visual Studio 2015, Microsoft Visual SourceSafe, Nunit Test Framework, Microsoft UNit Test Framework, Microsoft Web Service and Windows Service, Debugger (Mantis), The .Net Framework, JAX-WS, Eclipse, Android SDK, Test Director, QuickTest Pro, Worksoft’s Certify, Rational ClearQuest, McCabe I.Q., Oscilloscopes and DataScope.

PROFESSIONAL EXPERIENCE:

Confidential, Davie, FL

Senior Quality Assurance Engineer

Responsibilities:

  • Develops, performs tests and evaluates/validates test results including functional e2e testing, regression testing, systems testing, and customer acceptance testing for complex applications/systems. Manages defects and issues identified during testing through resolution (using JIRA Test Management).
  • Develops test strategies, test plans, test cases and automated test scripts based on documentation and standards for moderately complex applications/systems.
  • Participates in reviews of Product Backlog/Business Requirements and Detail Design documents for moderately complex applications/systems.
  • Establishes the technical configuration for testing, including all environmental components, data, automated test scripts (using Selenium Test Tool) and security. Coordinates migrations into the QA and UAT environment.

The following tool set were utilized:

  • SOAPUI (REST)
  • POSTMAN
  • 3. API Testing
  • Browser Stack

Confidential, Weston, FL

Senior Quality Assurance Engineer

Responsibilities:

  • Develops, performs tests and evaluates/validates test results including functional e2e testing, regression testing, systems testing, customer acceptance testing and stress/performance testing (using MS Load Tester) for moderately complex applications/systems (using MS Visual Studio Automated Coded UI (using C#) Testing) .
  • Manages defects and issues identified during testing through resolution (also with TFS).
  • Develops test strategies, test plans, test cases and automated test scripts based on documentation and standards for moderately complex applications/systems.
  • Participates in reviews of Product Backlog/Business Requirements and Detail Design documents for moderately complex applications/systems.
  • Establishes the technical configuration for testing, including all environmental components, data (from AS400 backend), and automated test scripts (using MS Coded UI). Coordinates migrations into the QA environment.
  • Participated in the upgrade to TFS 2017.

Confidential, Boca Raton, FL

Senior Quality Assurance Engineer

Responsibilities:

  • Interface with Offshore Team
  • Significant amount of Web Testing
  • Created Complex SQL on AS400 system
  • Testing Tool Quality Center/ALM (Hp)
  • MS Visual Studio Automated Coded UI (using C#) Testing and Load Testing
  • MS TFS and Microsoft Test Manager

Confidential, Miami, FL

Senior Quality Assurance Engineer

Responsibilities:

  • Led the creation and development of the QA department
  • Created QA Department Policies and Procedures
  • Developed standardized templates and artifacts including ones for defects tracking, change requests, and test scripts development
  • Developed the process for Web Testing cross-border transactions originating from the Federal Reserve's FedGlobal ACH Payment Service.
  • Developed test strategies and execution scripts for the Money Transfer Web Application Viamerica.com with DOCOMM (a Japanese Telecom)

Confidential, Port St. Lucie, Florida

Lead Senior Software Quality Engineer

Responsibilities:

  • Functioned as the team lead and project managed QA functions within the department
  • Designed and developed test plans and detailed test cases from product functional specifications
  • Executed manual test cases using Black Box and White Box Testing
  • Tested applications that used Windows Service and Web Services (XML to move data between dissimilar systems)
  • Supervised and/or conducted UAT (User Acceptance Testing for all major projects.
  • Evaluated the delivery organization’s documentation for accuracy and completeness
  • Designed artifacts for the documentation of issues, issue tracking, and regression testing
  • Determined release criteria and testing quality metrics
  • Mentored other IT professionals on development tools, including development languages, source code control, defect tracking systems, and operating systems
  • Responsible for regressing issues submitted by other departments to ensure appropriate entry into the issue tracking system (Mantis)
  • Reviewed and tested stored procedures in Microsoft SQL Server.
  • Reviewed and tested Visual Basic or VB.Net at the code level
  • Developed QA Policies and Procedures
  • Automated testing using HP Quality Center (QTP).
  • EDI Processing with third party vendor (Claims Processing - 'Computers Unlimited')
  • Developed functional expertise in Healthcare topics including: Medicare/Medicaid, HIPPA, ICD-9/ICD-10, Versions 510 and D.0, Part B, HIC, NPI, PCI and CMS, and utilized this knowledge to improve the overall quality of the test scenarios and the resulting code.
  • Developed an ePrescription system in conjunction with a third party vendor (using a team of 45 members)

Confidential, Boca Raton, Florida

Software Test Engineer

Responsibilities:

  • Designed the Software Test Framework
  • Planned, designed, and tested various software and applications
  • Utilized Worksoft’s Certify; which is a scriptless automated tool to ensure more expeditious software testing
  • Developed and tested Extended Classes (using API supplied by the vendor) written in Visual Basic.
  • Recorded, edited, and manually scripted automated testing scripts in Mercury QuickTest Professional, which is a part of HP Quality Center (QTP).

Confidential, Miami, Florida

Adjunct Professor

Responsibilities:

  • Taught the following courses: C++ & Object Oriented Programming, Visual Basic, Project Management, Information Technology, Software Engineering, Database Design, Modeling and Programming, WEB Programming and Administration (using VBScript and JavaScript), e-Business (ERP, CRM and SCM) and Java Programming on the WEB.

Confidential, Deerfield Beach, Florida

Software Development Manager

Responsibilities:

  • Functioned as a Development Lead and directed all stages of design, coding, testing and implementation of turnkey systems reporting to the President.
  • Directed, designed and developed an Outbound Sorter for Confidential England using C++ Programming Language (under Microsoft Visual Studio IDE).
  • Resulted in a tremendous labor savings of 80%.
  • Directed the initial design and development of the Photo-finishing Inbound Sorter using Microsoft C++ (under Microsoft Visual Studio IDE). Resulted in significant labor savings to vendors.
  • Directed, designed and developed the Confidential System (Windows NT based), which is an IVR (Interactive Voice Response unit) for Confidential Corporation using EASE CT Solutions proprietary SDK.
  • The reports section was developed using Microsoft Access.
  • Resulted in 70% reduction in order processing time.
  • Participated in the design and development of Confidential Pricing System. Used embedded SQL commands and ODBC connection to generate reports from a SQL Server Database, connected across the network.
  • Directed, designed and developed a Menu Selection System using Visual Basic for the Confidential ’s Corporation.
  • Managed the training and development of Electronic Technician Personnel, resulting in increased productivity of the employees.
  • Directed the successful conversion of several Photo-Labs in Canada.
  • Provided technical Consultation to Customers.

QA Manager/Software Applications Engineer

Confidential

Responsibilities:

  • Protocol Converter System to enable foreign equipment to communicate with Confidential ’s Pricing Systems.
  • Database system for John Harland check printer using Confidential Software. CEO cited database as essential to increased earnings.
  • Concentrator System (PC based) to expand the capability of our Pricing System using Microsoft C++ Programming Language (under Microsoft Visual Studio IDE). System allowed for continuous use without any downtime.
  • Migration and software upgrade of our Pricing Systems to Code128 and I2OF5.
  • Design and developed the models 400, 500 and 600 series of products, which were turnkey systems for the Photo-finishing Industry, using Motorola Assembly Language. These products were responsible for more than 75% of the earnings of the company, thus enabling Confidential to become the most cost-effective producer of Pricing Systems in the industry.

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