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Test Consultant Resume

Nashville, TN

SUMMARY:

  • 14 year’s experience in manual testing multi - tiered web-based applications, AS/400, Client/Server, and Mainframe applications which includes; functional, integrations, regression, UAT, upgrade and backend/data testing
  • 10 year’s experience managing testing efforts including; managing defects, leading and mentoring QA Analysts including Off Shore resources, creating test estimates, test plans, test cases/scripts, reporting metrics and implementing process improvements
  • 5 year’s experience implementing software applications throughout entire SDLC including; design, business requirements gathering, build, testing, end user training, implementation and go-live support
  • 14 year’s experience with Defect Tracking & Testing Tools which includes 6yrs. Rationale tools - Clearquest, Requisite Pro, Test Manager, Clearcase, RQM, Functional Tester and 5 yrs. experience with ALM HP Quality Center - Requirements Management, Test Plan, Test Lab, and Defect Management (QC)
  • Experience in the Utilities, Financial, Retail, HR and Healthcare Industry testing the following applications; CC&B v1.5.20.2 and v2.3.1, Meter Data Management (MDM) V2.0.1.1, Gas & Electric Enrollment/Customer Care Web Portal (WSS), Confidential Healthcare applications

COMPUTER KNOWLEDGE:

Software Development MethodsOperating Systems: Waterfall Unix 95-03, Agile (Scrum) Windows 95-XP, Vista Iterative .NET, RUP Mac X

Applications Rational Tools: Clearquest 7.1, Requisite Pro 7.1, Functional Tester 8.1, Test Manger 7.0

Client Server: CC & B v1.5.20.2 and v2.3.1 (Customer Care & Billing), Confidential, JDE Accounting, IDX, Taleo

Web-Based/Portal: WSS (SOA - Enrollment and Account Management website), Ariba, UltraSource2, Peoplesoft sPro 8.8 (ERP), Peoplesoft HRMS v8.9 (ERP), Confidential (J2EE Platform), Confidential (J2EE Platform), GM Online Owner Center (J2EE Platform)

Unix: ADZ, Ultrasource

Mainframe: Siemens, Mckesson, SGA, HBOC

Database: SQL, CCL, PLSQL, ORACLE (version 8.1.7.1 for AIX and versions 8.1.7.0 & 8.1.7.3 for OpenVMS), ETL

Other: Business Objects 12.0 - Web Intelligence, TOAD 9.7.2.5, Ultraedit32 v. 9.0.1, FileZilla 2.2.30, Microsoft SQL Server 2000 & 2005, IIS Manager, XML, HR-XML, Mercury Test Director 7.6, 8.2, 11.0, Rational Tools (Test Manger, Functional Tester, Clearquest, ReqPro), Caliber RM, Interface Messaging (MQ Series, HL7), VISIO, MSOffice 97 - 2003 (Outlook, Visio, Word, Excel, PowerPoint), BASIC, Test Track Pro v.5, WebEx, HTTPWatch 5.3, Firebug 1.1, IE6, IE7, Firefox2, Safari2, Opera 9

WORK HISTORY:

Confidential, Nashville, TN

Test Consultant

Responsibilities:

  • Test Consultant for implementing Confidential Millennium Revenue & CPOE Billing and Healthcare application at client site which involved; manual testing, providing test planning/creation, test execution and troubleshooting support for the Implementation Project team
  • System Test and Integration Test creation and execution for the following Hospital area’s: Ancillary, CPOE, LAB, Scheduling/Registration, PowerChart, Revenue Services
  • Created test scripts and test execution for the following Workflows: Chest Pain, Colonoscopy, Live Birth Mom, Multiple C section, Diabetic Cellulitis, Employee Health, OP Nuclear Medicine, Acute Inpt. Rehab, Sepsis, Respiratory Failure, NICU, Knee FX, Outpatient Procedure, Fetal Demise, Rehab (PT, OT. SP), Sub Acute
  • Experience testing the following Roles: Admitting Clerk, Ancillary Scheduler, Billing Staff, Clinical Tech, CAN, CPOE NP, CPOE Physician, CPOE Medical Student, CPOE Resident, Critical Care Nurse, Dietitian, HIM Coder, LAB, Nurse Practitioner, Occupational Therapy, Outpatient Clinical Staff, Outpatient Rehab Clerical, Unit Clerk
  • Coordinate onsite testing events and act as liaison between systems development staff, management, tester’s and system end-users
  • Execute and manage test assets for assigned projects which included building out Test Plan and Test Lab in ALM/QC; (Test Sets, Execution Grid, Execution Flows, Email Notifications etc…)
  • Communicate and track project test deliverables and metrics; also led daily defect meetings with the project’s Tester’s, Functional and Technical Leads to review defect’s and fix statuses
  • Report, assign, track and retest system defects utilizing Mercury Quality Center

Confidential, Atlanta, GA

Test Consultant

Responsibilities:

  • Test Consultant for implementing RMB (CC&B v2.3.1) Enrollment and Billing application at AutoTrader which involved; manual testing, providing test planning, test execution and troubleshooting support for the Customer Project team
  • Lead for Conversion testing which included testing converted data from source billing and contract applications (eSO/Kenan) into RMB (CC&B v2.3.1)
  • Utilized SOAP UI , Oracle Inbound Message module and SQL queries to create test data, test scenario’s and validate conversion data in RMB
  • Participated in Requirement review sessions to gather, write and formulate test case scenario’s for unit, technical, functional and UAT testing of the RMB/CC&B application
  • Point person for testing issues and questions; also met daily with the project’s Tester’s, Functional and Technical Leads to review incidents
  • Report, assign, track and retest system defects utilizing Mercury Quality Center
  • Utilize SQL Developer to run various queries and troubleshoot Oracle 10g database tables

Confidential, Rochester, NY

Test Consultant

Responsibilities:

  • Test Consultant for implementing CC&B v2.3.1Enrollment and Billing application at SaskEnergy which involved; manual testing, providing test planning, test execution and troubleshooting support for the Customer Project team.
  • Participated in Requirement review sessions to gather, write and formulate test case scenario’s for unit, technical and functional testing of the CC&B application and the clients Web Portal (WSS)
  • Develop test estimates, test plan, test cases and define test data based on business requirement and technical specifications
  • Design and create templates for test data, test cases, test plans and test estimates which also involved training Core Team Testers on how to utilize the templates
  • Worked closely with the project managers in managing members of the testing team. As the point person for testing issues and questions; also facilitated daily meetings with the project’s Tester’s, Functional and Technical Leads to review incidents
  • Utilize SQL Developer to run various queries and troubleshoot Oracle 10g database tables
  • Report, assign, track and retest system defects utilizing Mercury Quality Center

Confidential, Marietta, GA

Test Lead

Responsibilities:

  • QA Lead for web portal (WSS) and client server Enrollment and Billing application (CC&B) which involves; developing test estimates, test plan, test cases, test execution and defining test data based on business requirement, wireframes and technical specifications
  • Design and created templates for test data, test cases, test plans and test estimates which also involved training Jr. Testers on how to utilize the templates
  • Perform various types of manual testing; unit, integration, system, regression and production fixes on Web-based and Client Server applications including DSTO Bill Print Portal, CC&B, Web Self Service (WSS), MDM (Meter Data
  • Management) applications. This includes testing Enrollments/Orders, Account Maintenance, Credit/Collections, Meter Reads, Financials, Billing/Payments, Adjustments, Bill & Letter Print, WSS Enrollments & Care
  • Use GUI tools such as; MPA Tool, UltraEdit32, TOAD etc… to build applications in the test and production environment
  • Report, track and retest application issues utilizing Rational’s Clearquest and Test Manager applications
  • Utilize TOAD and Business Objects Web Intelligence tool to run various queries, build reports and troubleshoot Oracle 10g database tables

Confidential, Atlanta, GA

Test Lead

Responsibilities:

  • Team Lead for Confidential web portal application which involved; developing test estimates, test plan, test cases, templates and defining test data based on business requirement, wire frames and technical specifications
  • Managed a team of 2 testers which included; work assignments and trained Jr. Testers how to utilize testing templates and testing strategies
  • Conducted system, integration, regression and content verification testing
  • Lead daily defect meetings working directly with Stakeholders, Management and Development which included issue triage and defect resolution
  • Responsible for process re-engineering to continuously improve testing methodologies and procedures which included; redefining issue tracking processes, implementing the processes and educating users
  • Ensured all technical issues (collection, quality control, matching, output, etc.) were resolved

Confidential, Alpharetta, GA

Sr. BA/QA Analyst

Responsibilities:

  • Responsible for developing, testing, and implementing information-based strategies to support products using detailed data analysis
  • Conducted system, integration, regression and migration testing for Choicepoints web applications (Taleo)
  • Managed testing efforts including; leading and mentoring testers, work assignments, creating test estimates, test plan, and reporting metrics
  • Lead peer test case reviews and high-level test case reviews which included development and product management
  • Resolved technical and process issues to ensure appropriate customer service levels were maintained
  • Acted as liaison between the customer, sales force, product managers and development to ensure new requirements and/or issues are resolved
  • Manage the day-day project coordination to ensure the data flows in a timely and quality manner

Confidential, Atlanta, Georgia

Sr. BA/QA Analyst

Responsibilities:

  • Based on Business Requirements, Use Cases and Software Design Specifications; create test strategies, test plans, and test scripts that in corporate the project plan, business functions and all new program changes
  • Perform various types of manual testing; unit, integration, system, upgrade and regression testing on Web-based and Client/Server platforms
  • Lead and attended Scrum meetings, entered and tracked QA tasks in ScrumWorks
  • Managed a team of 4 testers which included; hiring, work assignments, training testers on test case writing, utilizing Test Director and testing strategies
  • Troubleshoot, report, and track software bugs utilizing Test Director
  • Participate in process re-engineering to continuously improve testing methodologies and procedure’s which included implementing Test Director, creating test case templates and testing standards
  • Create XML files for media types, transform XML files to Confidential standards using the MediaStyleSheet.xls
  • Handle testing of production fixes including emergency production fixes

Confidential, Kansas City, Missouri

Sr. Consultant

Responsibilities:

  • Perform the following types of manual testing; unit, system, UAT, regression, integration, performance and upgrade on Web-based, AS/400, Client/Server, and Mainframe platform
  • Manage the day-day project coordination to ensure project milestones were met in a timely and quality manner
  • Managed a team of 6 testers which included; hiring, work assignments, conflict resolution peer test case review and training testers on test case writing and testing strategies/tools
  • Created test estimates, test plan, and reporting metrics
  • Lead daily defect meetings working directly with Stakeholders, Management and Development
  • Liaison with individual staff, office staff and departments to identify resolutions for concerns and problems
  • Utilize CCL to run various queries and troubleshoot database tables
  • Handle testing of production fixes including emergency production fixes

Confidential, Milwaukee, Wisconsin

Sr. QA Analyst

Responsibilities:

  • Test Consultant for implementing Peoplesoft sPro 8.8 (ERP) and Peoplesoft HRMS v8.9 (ERP) which involved; manual testing, providing test planning, test execution and troubleshooting support for the Customer Project team
  • Review and analyze Business Use Cases, Requirements, and Software Design Specifications for the following web applications: UltraSource & UltraSource2
  • Perform various types of manual and automated testing; unit, integration, system, UAT and regression testing on the following applications
  • Managed a team of 4 testers which included; hiring, work assignments, conflict resolution peer test case review and training testers on test case writing and testing strategies/tools
  • Created testing estimates, project plan, and reporting metrics for the project
  • Troubleshoot, report and track software bugs utilizing Rational & Mercury bug tracking tools
  • Utilize SQL to run various queries and troubleshoot database tables
  • Utilize Empirix E-Suite scripting and automation tools to add test plans and test case scenarios

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