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Senior/lead Qa Analyst & Agile Scrum Master Resume

Santa Monica, CA

SUMMARY:

  • I am a passionate software quality professional and certified Agile Scrum Master.
  • I have solid experience implementing and supporting the Agile software quality process as a Scrum Master and in Quality Assurance, using risk focused, repeatable, automation supported, flexible strategies and industry best practices.
  • I have experience working in and facilitating Agile teams, as well as building cross functional Agile teams.
  • I am reliable, process and detail oriented, flexible, diligent, and accountable.
  • I believe in mentoring, and in cohesive team building supported by a foundation of ownership and accountability.

TECHNICAL SKILLS:

Tools: Visual Studio, SpecFlow, Express Lane, Team City, MS Office products, shell scripting, numerous bug tracking tools, including Jira, and AgileCraft

Platforms: SaaS, UNIX/Linux, Windows, Apple, Android and iOS Mobile devices (responsive and adaptive web applications)

Databases: Oracle, MS SQL, PostgreSQL

Misc: Certified Agile Scrum Master, SAFe Agile Scrum Master, ISO 9000/1, Total Quality Management, Successful Team Building, Productivity Management, Developing and Administering Budgets, Quality Customer Service Delivery, and Community Mediation and Problem Resolution

PROFESSIONAL EXPERIENCE:

Confidential, Santa Monica, CA

Senior/Lead QA Analyst & Agile Scrum Master

Responsibilities:

  • Participate in architectural, technical design, and product design discussions, and provide input as appropriate in a pure SaaS environment that integrates with other technology platforms.
  • Analyze product feature stories and client defects to determine relevant testable scenarios using BDD.
  • Ensure that User Stories and test scenarios fully exercise every aspect of the product feature.
  • Lead test planning and provide high - level project estimates for new feature work that is released into production and toggled on when production ready.
  • Create reusable and automated test documentation.
  • Execute test scenarios, automated and manual.
  • Assist in the development of automated test software using Visual Studio (C#) and SpecFlow.
  • Find and appropriately document defects, as well as validate fixes. Maintain numerous QA environments, using daily builds and the promotion of ExpressLane Services (Team City).
  • Develop, maintain, and share knowledge and understanding of products, from both a business and technical perspective.
  • Provide mentorship to junior-level QA Analysts. Independently prioritize workload to execute multiple assignments.
  • Provide status updates to stakeholders, and escalate issues appropriately.
  • Partner with development engineers, product owner, project management, and other team members as appropriate.
  • Facilitate SAFe Agile ceremonies, remove obstacles, help prepare for PI Planning, provide guidance for Agile methodologies.
  • Collect and maintain team metrics for use in planning increments and sprint planning, and facilitate process improvements.
  • Mentor new team members in Agile, and SAFe Agile practices

Confidential, El Segundo, CA

Lead QA Engineer

Responsibilities:

  • Drive the full QA lifecycle from gathering requirements to post-release reviews.
  • Drive the development of a formal testing framework, implement, and manage test strategies, test plans, procedures, and cases.
  • Provide technical leadership in testing methodologies and QA/QC best practices.
  • Introduce improvements to streamline QA processes and procedures.
  • Manage QA Lab scheduling and configuration management for in-house and remote labs.
  • Supervise the development of an in-house automated testing framework.
  • Prepare Quality Plans, Test Reports, internal and external facing Release and Patch Notes.
  • Manage daily and weekly team meetings. Supervise Confidential meetings.
  • Participate in Lead Status Meetings, reporting progress, needs, and issues directly to the Director of Development.
  • Perform hands-on, manual black box testing of video processing and decoding engine, database, and three integrated web based client applications (Java Script, Ajax, etc.).
  • Verify bug fixes and approve for release to customers.
  • Work with Technical Support on collecting data, and recording and recreating customer issues for escalation to the development team.

Confidential, Aliso Viejo, CA

Technical Writer

Responsibilities:

  • Technical communications lead for four commercial database products and two open-source build/packaging products.
  • Responsible for analysis of communication requirements to determine the documentation deliverables, identify and schedule resources, and manage documentation processes, procedures, and methodologies.
  • Produced technical documentation, including user guides, online help, and release notes.
  • Managed large documentation, process improvement projects, and major content review and revision projects.
  • Evaluated, scheduled, managed and carried-out the conversion of MS Word based Confidential file deliverables into Online Help file deliverables using Flare.
  • Initiated and performed conversion of documentation to topic based structure with a minimalist approach.
  • Documented three new products from alpha candidacy, beginning with the research and development through testing, and content refinement and final delivery.

Confidential, Aliso Viejo, CA

Lead Software Quality Assurance Engineer

Responsibilities:

  • Responsibilities included development of master test plans, scheduling resources to meet test and release schedules, compiling and reporting test progress/results, participating in process review meetings and representing team at Confidential meetings.
  • Responsibilities also included the design, implementation, configuration management, and resource allocation of test environments.
  • Testing responsibilities included development, maintenance, execution of manual and automated test cases and suites, and the review of user documentation.
  • Implemented standardized QA processes/methodologies, implemented documentation procedures, defect tracking systems, and bug write-up procedures and workflow.
  • Develop documentation to support the standardization of policies, procedures, and methodologies.
  • Constructed test plan and test script libraries.
  • Created a mechanism for compiling, reporting and archiving test results and test analysis data.

Confidential, Irvine, CA

Mgr., Software Quality Assurance Engineering

Responsibilities:

  • Software QA (SQA) team lead for a team of eight test engineers working on a proprietary Java based network performance measurement tool, supported on a proprietary software, and hardware platform.
  • Built the SQA team, managed personnel and testing resources.
  • Compiled test results, and weekly status and product updates.
  • Implemented build acceptance testing and developed product release test suites.
  • Responsible for scheduling and configuration management of the SQA test environment.
  • Worked with operations and marketing on Beta and End User Acceptance testing, as well as client defect reporting and feature requests.
  • Implemented and built a Standards & Procedures library, and constructed a test plan, test case, and test script library.

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