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Senior Qa Engineer Resume

Foster, CitY

SUMMARY:

  • More than 17 years of hands - on experience in testing with a variety of technologies and platforms including Windows, UNIX, J2EE, Client / Server, Mainframe, N-Tier systems and web-based (including E-Commerce) applications using manual and automated testing.
  • Experienced with web services / API testing, including the use SOAPUI.
  • Experienced in testing mobile business applications.
  • Extensive experience in testing using the strategic tools of the Finance BI Reporting Suite: The Finance BI Universe, the Finance BI Cube, the Finance BI Dashboard and Cognos.
  • Extensive experience using HP Quality Center, Mercury Test Director and JIRA.
  • Extensive experience in testing HR Applications, Financial Applications and Web Applications.
  • Experienced in coordinating and managing tasks of Quality Assurance Analysts/ Testers of both internal and outsourced resources.
  • Deep understanding of testing methodology and all stages of System Development Life Cycle.
  • Knowledge and experience testing in an AGILE development methodology.
  • Fundamental knowledge of networking, database concepts (OLE and ODBC), CICS and Object Oriented technology.
  • Experienced in writing Test Plans, Test Procedures, Test Metrics, and Test Scripts.
  • Tested the following types of tests: Function, Regression, Stress/ Load, Volume, System, Integration, Validation.
  • Planed and coordinated User Acceptance Testing (UAT).
  • Excellent research, analysis and problem-solving skills.
  • High level attention to detail
  • Strong interpersonal, writing and communication skills.
  • Dedicated to customer service and satisfaction.

PROFESSIONAL EXPERIENCE:

Senior QA Engineer

Confidential

Responsibilities:

  • Responsible for the testing and quality assurance functions Enterprise BI and Analytics Platform to ensure on-time, high quality, low-to-no defect deployment of data warehouse and BI projects.
  • Partner with architects to develop and establish Quality Assurance standards.
  • Extensively interact with developers and product management team to analyze the business requirements and ETL design document for completeness and testability.
  • Perform Quality Assurance testing activities to ensure the applications and products and/or releases are (SOX) Compliant.
  • Develop and execute the test scenarios and test cases for different types of testing activities in Jira.
  • Identify and track system defects, perform root cause analysis of the defects, and work with the development team to resolve them using Jira.
  • Work with ETL group to create and analyze mappings for Dimensions and Facts.
  • Develop SQL queries for data verification and data quality checks on Staging and Data warehouse.
  • Develop ETL test scripts based on the Technical Design document and Source to Target mappings.
  • Extensively work with the different input files including the flat and Excel data sources.
  • Execute the Load Plans/ Packages using the ODI tool.
  • Perform data validation of ETL processes in regard to business and transformation Rules.
  • Verify the session logs to identify the errors occurred during the ETL execution.
  • Troubleshooting, resolving, and escalating data related issues and validating data to improve data quality.
  • Create and test the financial reports (Balance Sheet, Trial Balance, Income Statement, etc.) and Dashboards utilizing Cognos Business Intelligence
  • Participate in day to day SCRUM in an agile environment.
  • Provide mentorship and training to the new members of the Product Development team as needed.

Senior QA Analyst

Confidential, Foster City

Responsibilities:

  • Reviewed and analyze the User Stories to develop and implement detail test cases.
  • Developed Test Cases using the ALM as a central repository for test assets during all levels of IT testing cycle.
  • Performed Functional, Regression, Integration and Compatibility testing of RTM/Enrollment on the mobile devices: Android 2.2, iPhone 3GS, iPhone 4.0 and iPad devices.
  • Performed Functional Public Web Service and Community Configuration Web Service Testing with SoapUI 4.0.
  • Created the Bring On Community, Group and Client on the Admin panel based on the Client Bring On and Copy Deck documents.
  • Updated the content files via the Community Content Update tool.
  • Validated the UI content against the Copy Deck document for Express Enrollment and Mobile Express.
  • Created and trigger the enrollment and transaction events utilizing Simulator.
  • Provided the finding reports for Express Enrollment and Mobile Express to the development and business team.
  • Developed and execute SQL queries (using Inner /Left/Right Joins) to retrieve and verify data directly from database servers utilizing SQL Server 2008.
  • Documented software defects, using a Rational ClearQuest, and report defects to software developers.
  • Used of Scrum methodology and participation in all phases of the iterative process.

Senior QA Analyst/ Test Coordinator

Confidential, San Francisco

Responsibilities:

  • Coordinated the End to End Test Strategy of the projects with the multi-tiered application team, business proponents, and project managers, etc.
  • Hosted test meetings and drive resolution of issues for all stakeholders involved in the project.
  • Created of an overall Master Test Plan and requirements traceability matrixes.
  • Contacted the impacted applications and obtaining their test objectives, testing milestones, generating consolidated test calendars.
  • Reviewed and understand upcoming product functionality, features and design to prepare test plans, test cases and test scenarios.
  • Determine data needs, test data preparation, submit test data request, review and correct test data.
  • Understood the Test Scenarios and correlated these to the test cases and test scripts.
  • Planed, facilitated and coordinated User Acceptance Testing (UAT).
  • Assisted business stakeholders in planning for UAT activities by reviewing key tasks, and ensuring familiarity with UAT process.
  • Documented UAT requirements, assumptions, risks and constraints.
  • Tracked and logged testing metrics as appropriate (defects and status reports).

Senior QA Business Analyst

Confidential, Milpitas

Responsibilities:

  • Reviewed and analyzed business requirements to develop and implement comprehensive Test Plans.
  • Prepared and conducted of quality assurance reviews and the development and execution of test plans and test scripts.
  • Served as a coordinator for all testing activities on a project.
  • Performed ambiguity reviews of business requirements and functional specification documents.
  • Run queries which specify the objects to be retrieved from the specified universe utilizing the Business Objects XI, WebIntelligence (thin client) and DeskIntelligence (full client).
  • Created customized spreadsheet reports, perform analysis, and build financial reporting solutions utilizing a Hyperion Essbase Spreadsheet Add-in for Microsoft Excel
  • Created reports and analyze data using many common Key Performance Indicators provided by Finance BI web-based Dashboard.
  • Performed testing on graphs, diagrams and tables that provide slice & dice and drill functionality to allow customization of the Dashboard reports.
  • Identification of test data requirements and /or generation of test data as appropriate.
  • Run reports to retrieve and verify data from EDWTD - Enterprise Data Warehouse and Oracle
  • Created, prepared and implemented User Acceptance Testing
  • Met with key stakeholders to document business requirements and design
  • Contributed to the development of UAT testing strategies.
  • Worked with end users to develop, execute and track test cases / scripts to the business requirement to ensure that the UA Testing provides sufficient coverage of all the scenarios.
  • Documented the Defects found during UAT
  • Develop Test Scripts, Test Requirements Hierarchy/Matrix, Test Status Reports, and Test Summary Reports.
  • Developed Test Cases using the Quality Center as a central repository for test assets during all levels of IT testing cycle.
  • Worked with clients to establish and maintain a consistent test methodology and to resolve questions during the testing process.

Senior QA Analyst/Technical Lead

Confidential, San Francisco

Responsibilities:

  • Obtained a deep-level of domain knowledge of all the functional modules of the GTS system and learn the business processes which support it.
  • Set up QA policies and procedures for the design and development phase of the project.
  • Reviewed and analyzed business, functional and non-functional requirements to derive and establish test strategy, analyzed system architecture and design to develop and implement comprehensive Test Plans.
  • Provided hands-on leadership & direction to the team as well as managed client relationships.
  • Developed QA methodology, Test Scripts, Test Requirements Hierarchy/Matrix, Test Status Reports, and Test Summary Reports.
  • Logged, tracked, and verified resolution of software and specification defects using Quality Center. Documented all phases of QA process.
  • Identification of test data requirements and /or generation of test data as appropriate.
  • Developed and executed SQL queries (using Inner /Left/Right Joins) to retrieve and verify data directly from database servers utilizing Toad.
  • Fully tested the Nomination module: Nominations which controls all the nominations and gas scheduling; EDI which controls outbound/inbound transactions used to communicate customer nomination data to upstream/downstream pipelines.
  • Utilizing the defined requirements implemented a User Acceptance Testing Strategy.
  • Designed the UAT Test Cases with the input provided by the requirements of the user, the Business Analysis team and the Project Management team.
  • Tested usability of the application in the user's environment.
  • Executed the UAT following the UAT test cases and tried to 'break' the application.
  • Provided PM Gantt chart that illustrated the sequence and duration of each QA activity. Determined the critical path with slack time for some activities.

Senior QA Engineer

Confidential

Responsibilities:

  • Developed Methodology, Test Plans, Test Matrixes, Test Cases and Test scripts for functional testing using the Quality Center as a central repository for test assets during all levels of IT testing cycle.
  • Used Quality Center for storage, approval and execution, defect tracking (via ClearQuest interface) and progress reporting, while maintaining the robust Requirements development and control functionality supported by Livelink.
  • Used the following types of tests: Function (“Pilot”,”Smoke” tests), Regression, System, Integration, Validation, Security and User Acceptance.
  • Assisted Automation Team in creating Test Scripts.
  • Develop and executed SQL queries to retrieve and verify data directly from database servers utilizing Toad.
  • Logged, tracked, and verified resolution of software and specification defects using Rational Clear Quest. Document all phases of QA process.
  • Worked with client to establish and maintain a consistent test methodology and to resolve questions during the testing process. Served as a coordinator for all testing activities on a project.

Senior QA Analyst

Confidential, San Francisco

Responsibilities:

  • Coordinated, tracked, and oversee activities of project team members to complete tests, analysis, and other related issues necessary in order to prepare recommendations and plans. Ensured that quality of testing and required service levels is met.
  • Created, prepared, and conducted of quality assurance reviews and the developed and executed Test Plans and Test Scripts.
  • Analyzed, tested application-specific software and performed ambiguity reviews of business requirements and functional specification documents.
  • Conducted following types of tests: Function (“Pilot”,”Smoke” tests), Regression, System Down (Hogan, AFS Oracle, XA, PW), Validation and Security.
  • Performed ADA In-Focus Testing.
  • Identified the test data requirements and creation of a test data request for Data Management Group.
  • Directed and served as a mentor to less experienced staff.

Senior QA Analyst

Confidential, Foster City

Responsibilities:

  • Supervised a team of four QA engineers. Provided hands-on leadership & direction to the team as well as managed client relationships
  • Performed QA team lead functions for medium development projects.
  • Performed QA tasks for all phases of the project life cycle for Advanced Authorization application, including, but not limited to: evaluation of business requirements and generation of project estimate for QA tasks and activities.
  • Provided test estimates for all assigned projects.
  • Designed test plans audited problem logs for assigned projects. Audited the quality of product development turnover and initiated acceptance or non-acceptance by the clients.
  • Test Batch processes and Interfaces for the various applications (Platforms: Win NT 4.0, Win 2000, and UNIX).
  • Used the following types of tests: Function (“Pilot”,”Smoke” tests), Regression, Stress / Load, Volume, System, Integration, Validation, and User Acceptance.
  • Analyzed Schedules and Reports applications for Credit and Check Cards, Merchant, Report Certification, Fee Summary Report, etc. Tested the variety of the fee rates from the status Reports of the members and different level administrators.
  • Reported and tracked software defects using Rational Clear Quest and PVCS Tracker.
  • Worked closely with users to discuss system requirements and standards.

Software QA Test Lead

Confidential, San Francisco

Responsibilities:

  • Leaded testing of complex Eligibility Administration System (EAS), which addressed the major functions of capture, storage, maintenance, and inquiry of member information.
  • Built QA department from ground up, including development of QA workflow and QA procedures.
  • Directed staff of four QA engineers, and worked closely with system administrators to set up test environments.
  • Provided hands-on leadership & direction to the team as well as managed client relationships
  • Participated as an individual contributor and as a test lead and coordinator in all phases of the application testing cycle: developed and coordinated development of test strategies and Test Plans, Test Designs, Test Cases, Test Data preparation, test execution, and test results reporting including discrepancy reporting.
  • Reviewed, maintained and improved current software test methodologies and processes.
  • Performed software and user documentation audits in accordance with Quality Assurance procedures. Aided in gathering and analyzing metrics (defect tracking).
  • Used the following types of tests: Function, Regression, System, Integration, Security and User Acceptance to test PeopleSoft Enterprise applications- HR, Financials.

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