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Software Quality Assurance Engineer Resume

Scottsdale, AZ


  • 7 years of Quality Assurance experience with expertise in Manual Software Testing, Automation Testing, Test Planning and Execution including Functionality, Usability, Reliability and User Acceptance through understanding of Software Development Life Cycle, Software Testing Life Cycle, and Bug Life Cycle.
  • Worked on Web,Telecom, Banking and Pharmacy applications.
  • Have diversified experience in Software Testing and Quality Assurance, with expert level skills in strategic areas into Functional and Non FunctionalTesting, Integration Testing, System Testing, Business Process Testing, Cross Platform testing etc. having executed on both Client/Server and web based applications.
  • Expertise in Functional and Nonfunctional Validation, Technical, Compatibility, Regression, System, Sanity, Ad Hoc, Mobile, Black box testing, Grey box testing and User Acceptance Testing.
  • Experience working with relational databases, analyzing schemas and written SQL queries to perform data retrieval validation.
  • Mentoring & Coordinating the teams and take ownership of completion of tasks within the schedule for various releases.
  • Hands on experience on developing and maintaining automated test scripts using Selenium Webdriver.
  • Expertise in Test process, Software Development Lifecycle, Test plan & Test Strategy.
  • Expertise in creating technical documents like Test case templates, Effort estimation, Traceability, Defect Tracking and Production Analysis reporting.
  • Familiar with Selenium Web Driver to automate the web application and also with SOAPUI forWeb Services testing..
  • Experience in leading testing efforts, including experience with all phases of testing: System, Integration and User Acceptance Testing.
  • Provide guidance & subject matter expertise to the team on Testing & Quality Assurance Methodologies and Processes.
  • Practice Quality metrics to drive process improvements, identify issues and risks.
  • Communicating QA risks, milestones and status to leadership.
  • Good Exposure on Requirements Understanding and Analyzing.
  • Responsible for creating test strategy, creating test cases, test plan and to gather test data.
  • Worked on Quality Center, ALM tools for Test Management.
  • Responsible for coordinating with offshore and ensure that deliverables are meeting SLA.
  • Have good communication skills, interpersonal relations and result oriented and positive attitude.
  • Analyzed design specifications, business requirements and end - user feedback and applied information to the testing process.
  • Able to handle multiple projects, Self-starter and team player with excellent communication, problem solving skills, interpersonal skills, and good aptitude for learning.
  • Have been instrumental in establishing an effective interaction with the client on various forums to discuss the status of the project, mitigation plans, Test Planning and Test Strategies.


Test Management: HP Quality Centre 10.0, Application Life Cycle Management v11

Languages: Core Java, C,C++, VB Script

Test Automation: GH Tester 5.4, Selenium Web Driver, Selenium IDE

Databases: Oracle 11g/10g/9i, MS SQL Server 2008, SQL, PL/SQL

Operating System: MS Windows 2000/XP, Linux, UNIX

Tools: TCmonitor(Client tool) for application server monitoring


Confidential, Scottsdale, AZ

Software Quality Assurance Engineer


  • Involved in testing of SSI Portal web application with all user types, different users accessing the different functionalities and also testing all functionalities like (user creation, Enrollment, content Management and so on).
  • Involved in testing the iPAD app “Silver Script” for AEP (Annual Election Period).
  • Implementation of application enhancements and conversions which included developing detailed documentation for training and testing of SSI and iPAD app.
  • Lead QA initiatives including managing offshore QA teams of 9 people and contributing to the testing effort in a hands-on role.
  • Experience in using SOAP UI tool for web services testing and creation of the test data for Enrollments. Verifying the submitted data in Database after submitting the SOAP UI request.
  • Analyzed New Requirement by interacting with Business Analysts and Developers
  • Involved in developing Test Plans and test cases, Design and developed the manual tests.
  • Designed, and automated the important functionalities of SSI portal with Selenium Web Driver using the TestNG, framework for Regression testing.
  • Used SOAP UI tool for SSI Webservice testing.
  • Releasing the User Stories/Bugs into UAT after performing Functional testing, Browser Compatibility testing, GUI Testing, Regression testing and Smoke testing.
  • Enhanced the various Framework using Selenium for functional and regression automation testing.
  • Handling resource allocations and setting up communication channels across the various horizons of organization structure.
  • Tracking and reporting bugs on ALM and Quality Center tools.
  • Execute SQL queries to fetch test data from Oracle PL/SQL .
  • Designed and executed Test Cases using MTM (Microsoft Test Manager) for Functional Testing and Regression testing covering all specified features/requirements.
  • Involved in Business Requirement Analysis, Design, Development and System Testing review meetings with onshore and support teams.
  • Deriving most complex and real world scenario during sprint testing and understanding code along with debugging.
  • Involved in Unit, Integration and User Acceptance testing phases.

Environment: Selenium Web Driver, Java, Web Services Testing with SOAP, Oracle PL/SQL,SOAP UI, TestNG, HP ALM.


Software Quality Assurance Engineer


  • Gathering the load runner requirements.
  • Application walk through with app team to get clear idea on the application
  • Scripting using the load runner 9.5.0 and Enhancing the script(parameterization and correlation)
  • Executing the test using LR controller.
  • Monitor the tests and Analysing of the load runner results
  • Sending the test reports to app team.
  • Involved in Integration testing, Regression Testing, Resiliency, Performance, Load, Stress testing, Smoke testing and End to End testing of applications.
  • Good experience in review of functional documents, Test data setup, traceability matrix, designing and execution of test scenarios.
  • Preparing test cases using the test design techniques like EP, BVA, State Transition techniques.
  • Hands on experience in analyzing the business, technical and functional requirements to develop the estimations, Test Cases, Execution of Test Cases
  • Test cases and ( Bug tracking and Reporting).
  • Monitoring the Application and Database using Client proprietary tool, OEM (Oracle Enterprise Monitor) and Console to monitor heap memory.
  • Used NMON, MW42 to monitor the statistics of Application and Database servers.
  • Work with onsite co-ordinators to obtain necessary resources to support the team's requirements.
  • Executing project plans within stated deadlines with high quality
  • Possess good communication skills, analytical skills, presentation skills and excellent team work qualities while working in a group.
  • Provided Daily Status report, check list documents and weekly status reports to the executive management.

Technical Skills: Non Functional Testing (Regression, Resiliency, Performance, Stress, Web Browser and Webservice Testing), SOAP, UNIX, SQL, Data Preparation, TC Monitor, Jconsole, GreenHat5.4, OEM, Load Runner.


Software Quality Assurance Engineer


  • Requirement analysis and reporting to BA team in case of any clarifications on requirement defects.
  • Preparation of Test Plan
  • Discuss testing approaches whenever required
  • Preparation of Test Scenario and Test Cases using MS Excel and ALM.
  • Test data preparation
  • Passing application knowledge to all team members and review their test cases and execution results.
  • Test case execution through various cycles like Functional, Regression and Smoke testing.
  • Bug Reporting for Functional, Regression & Smoke Testing in ALM.
  • Check the automation feasibility and prepare the framework
  • Automation scripting and execution
  • Sanity Testing
  • Regression Testing
  • Document the test results
  • Preparing KT documents for team members. Passing application (Banking Product knowledge) and Database knowledge to team members.
  • QA Effort estimations based on requirement analysis from Business Requirements &High Level Design.
  • Interaction with Client on regular Deliverables & Status update on QA activities.
  • Supporting Team on clarifying business requirements and Test data preparation.
  • Involved in reporting activities like preparing of DSR, WSR and Delivery Metrics.
  • Conducting training sessions to the new joiners of the team.
  • Resource management for internal recruitments.
  • Expert in Bug Prioritization and Analysis.
  • Involved in Regression, Functional, Integration, System, Sanity and Database Testing.

Technical Skills: Greenhat 5.4, HP Quality Center10.0, ALM 11,HP Quick Test Professional 10.0, UNIX, SQL, VB Scripting, Data Preparation.


QA Tester


  • Worked in black box testing like functional testing, ad-hoc testing, UI, usability testing, regression testing, in-app browser compatibility testing, in-app purchases, network testing and localization testing/multi language testing(Global).
  • Performed Manual Testing for complex end-to-end scenarios.
  • Participated in writing test plan, reviewing and execution for new features.
  • Performed External Bug Analysis and Triage.
  • Unit Testing
  • Alpha Testing
  • Expert in Bug Prioritization and Analysis.
  • Working experience in agile testing environment.
  • Report bugs in Quality center.
  • Assisting offshore team with daily testing activities for new features in IOS and Android platforms.
  • Worked closely with Product Specialist, Developers and Engineering Managers and made sure quality testing is provided in timely manner.
  • Have demonstrated excellence in catching and identifying critical issues.
  • Provided testing reports and feedbacks.

Environment: ALM, TCL language, Web based testing

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