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Sfdc Qa Tester Resume

Burlington, MA

SUMMARY:

  • 6+ years of experience as QA Analyst working with various Sales Force applications.
  • Good understanding of the Software Development Lifecycle (SDLC) including Agile and Waterfall methodologies.
  • Worked closely with the product owners, designers, developers during all aspects of creation of SFDC Application.
  • Extensive experience in writing test scenarios, test cases based on functional requirements and user stories.
  • Sound knowledge of Functional testing, Integration testing and Regression testing of Window based, Back - end/Database and Web based applications.
  • Experience in SOQL (Salesforce Object Query Language) to query salesforce data using Developer console and Workbench.
  • Excellent skills in testing salesforce CRM application under different Profiles and Roles.
  • Experience in integration testing using web services API .
  • Experience in testing Data migration from external systems to Salesforce Database.
  • Used TOAD, SQL developer software for querying the Oracle database.
  • Extensive experience in diagnosing, reporting, tracking and resolving defects.
  • Hands on experience using various testing tools like HP ALM, JIRA, TestRail, Salesforce Workbench.
  • Actively participated and involved in daily stand up meetings, weekly sprint meetings and bug scrub meetings.
  • Able to work on multiple tasks simultaneously and manage time and priorities effectively.

TECHNICAL SKILLS:

Life Cycle and Methodologies Expertise: Software Development Life Cycle (Agile, Waterfall), Database Migration, Data Analysis, Enterprise Application Integration, Product Implementation and Support, Quality Assurance.

Databases: Oracle 10g/9i/8i, SQL Server 2008/2005, MySQL, MS-Access, TOAD

Testing Tools:: JIRA, Test Rail, HP ALM, POSTMAN REST Client for Chrome, SoapUI

Cloud Computing:: Salesforce.com, Sales and Service Cloud, Apex Data Loader

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, MA

SFDC QA Tester

Responsibilities:

  • Worked on various salesforce.com Standard and Custom objects like Accounts, Contacts, Cases, Leads, Opportunities, Products, Price Books, Reports and Dashboards.
  • Develop and executed SOQL & SQL queries for backend testing for Data Migration.
  • Responsible for analyzing and documenting the root causes for the issues that were identified in UAT.
  • Well versed in manual testing on Salesforce CRM and creating Bugs for the defects found. Used tools like Jing, snipping tool for capturing the defects.
  • Experience using Test Rail for writing Test cases for the user stories.
  • Excellent testing knowledge in Salesforce Page layouts, Record types, field level security and visibility, Users, Profiles, Roles, Permission sets, Visual force pages etc.
  • Well versed testing the Salesforce CRM applications under different profiles and user conditions
  • Interact with Scrum master and project manager to get requirement update.
  • Experience with Web testing through REST API using Rest Explorer in Workbench, POSTMAN REST client for Chrome. Also have experience with SOAP webservice testing using SOAP UI tool.

Environment: Salesforce.com, Agile, Jira, MySql, Windows 7, APEX, Apex data Loader, Informatica ETL, Workbench.

Confidential, Phoenix, AZ

SFDC Quality Assurance Analyst

Responsibilities:

  • Worked on various salesforce.com Standard and Custom objects like Accounts, Contacts, Cases, Leads, Opportunities, Products, Price Books, Reports and Dashboards.
  • Testing data Validation, Workflow, Triggers, Assignment rules, Case escalation rules, page layout for custom and standard objects in Salesforce based on the user stories.
  • Interacted with Scrum master and project manager to get requirement update.
  • Analyzing user stories, and writing the test cases and updating them as needed.
  • Testing and verifying using the Workbench to confirm that the data is saved accurately in the Salesforce database using the SOQL Queries for those fields that are not on the page layout
  • Creating the bugs for the defects found while testing and linking them to the User Stories.
  • Assigning the bugs to the developers and closing working with them in resolution of defects.
  • Actively participated in daily scrum meeting, weekly sprint meetings and bug scrub meeting.
  • Validate Data visibility to corresponding Profiles based on Business Requirements.
  • Participated in various sprint Meetings.
  • Tracking the testing progress and the progress of the defects resolution on the JIRA tool.
  • Validate data migration from external systems to Salesforce.com

Environment: Salesforce.com, Agile, Jira, MySql, Windows 7, APEX, Apex data Loader, Informatica ETL, Workbench.

Confidential, Portland, ME

SFDC Quality Assurance Analyst

Responsibilities:

  • Good experience using JIRA tool to track the progress of the sprints for creating subtasks for the user stories and for creating Bugs.
  • Actively participated and involved in walkthroughs, team meetings and status update meetings and requirement-gathering meetings. Interacted with Business Analyst and project managers to get requirement update.
  • Performed Functional, Integration, regression, Smoke, and Back End testing.
  • Created test scenarios and test cases based on business and functional Requirements.
  • Coordinated with Business and Developer team.
  • Validated Functionality of Standard and Custom objects in Salesforce.com
  • Performed testing the Data Validation of the fields, profiles, permission sets, record types, field security and field visibility, testing standard pages and custom VF pages.
  • Tested Salesforce application functionality under different Profiles and Roles
  • Actively participated in the Bug Triage Meeting with the product owner, CRM Managers to prioritize the defects that needs to be fixed based on the business requirements.
  • Communicate with developers and requirement Team to perform various tasks while testing.
  • Used SQL queries to perform data base testing using transformation logic document

Environment: Salesforce.com, Agile, Jira, TOAD, Windows 7, Test Rail, APEX, Apex data Loader

Confidential, Jersey City, NJ

Salesforce QA

Responsibilities:

  • Using Test management tool ALM/QC to manage requirement, design test cases and defect submission.
  • Worked extensively on various Salesforce Standard and Custom Objects like Cases, Accounts, Opportunities, Products, Price Book, Price book entries.
  • Experience with REST API testing and SOAP webservice testing using SOAP UI tool and workbench.
  • Writing test cases and updating them as needed as per the changes in user stories.
  • Experience using Test Rail for writing Test cases for the user stories.
  • Actively participated and involved in walkthroughs, daily scrums, weekly sprint meetings and bug bash meetings.
  • Well versed in manual testing on Salesforce CRM and creating Bugs for the defects found.
  • Testing the Salesforce CRM applications under different profiles and user conditions
  • Interacting with Scrum master and project manager to get requirement update.
  • Used SOQL in Workbench and developer console for querying against the Salesforce database.
  • Excellent testing knowledge in Salesforce Page layouts, Record types, field level security and visibility, Users, Profiles, Roles, Permission sets, Visual force pages etc.

Environment: Salesforce.com, Waterfall, HP ALM, Windows 7, Workbench, APEX, Apex data Loader, REST API

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