Quality Control Administrative Assistant Resume Okemos, Michigan - Hire IT People

SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Okemos, Michigan

Quality Control Administrative Assistant

Responsibilities:

Answering phones and directing calls to the correct person in the office.
Assisting people as they come into the office for interviews and therapy appointments.
Opening/sorting mail and distributing it throughout the office.
Managing all office supply stock and reordering as needed.
Reviewing resident ledgers that are turned in at the end of each month and meeting with managers about any discrepancies found.
Checking math on all incoming timecards and submitting corrected hours to payroll.
Troubleshoot printers in office and fix laminator as needed.
Performs mandantory background checks for ~400 employees every month.
Prints and binds employee handbooks.

Confidential, Lansing, Michigan

Psychometrician

Responsibilities:

Working to test patients with dementia or traumatic brain injuries to determine what their deficits are.
Scoring all administered tests by hand or with the aid of a computer program and using statistics to find Z - scores, T-scores, and percentile ranks.
Inputting the scores into an excel sheet and a scores report as soon as scoring is completed.

Confidential, East Lansing, Michigan

Campus Organizer

Responsibilities:

Worked on the campus of Confidential to register students to vote and to get them to pledge to vote in the upcoming election on climate issues.
Attended nightly team calls to keep in touch with both my managers and other members of the MSU Confidential team.
Entered signatures and other collected data, such as phone numbers and addresses, into Excel nightly.

Confidential, DeWitt, Michigan

Cashier

Responsibilities:

Developed interpersonal skills providing friendly detail oriented service to Confidential customers.
Proficient with checkout systems and money handling procedures.
Provided training to new team members.
Assisted leadership with difficult transactions.

Service Desk Clerk

Confidential

Responsibilities:

Provided expert level service to Confidential customers by efficiently handling returns and exchanges.
Gained complete knowledge of Confidential service desk policies and laws and regulations relevant to the services I provided.
Trusted to manage large sums of money and merchandise.
Developed dispute resolution experience in cooperation with Confidential Leadership.
Proficient with outside service systems that Confidential provided as a service to customers, examples are Confidential mailings, money orders, and Western Union money transfers.

Confidential, East Lansing, Michigan

Research Assistant

Responsibilities:

Assistant in bovine research at the barns on southern campus.
Was required to work closely with the researcher as he determined the size of the ovary follicles on the research subjects, recording his findings for later analysis.
Assisted when searching for optimal cows when determining the best candidates for this study.
I also helped in occasional surgeries to remove the ovaries of several cows.