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Quality Assurance Engineer 2 Resume

Tampa, FloridA


  • Experienced at utilizing network - software analytical / engineering skills and knowledge to test products for flaws and compatibility. Ensure products meet industry and client requirements. Communicate issues and update documentation.


  • Wireshark for packet level analysis and troubleshooting.
  • Jira products and Quality Center for bug tracking. iTrack and Rally for User story and Epic tracking.
  • MicroFocus Silk Central Test Manager.
  • MicroFocus Silk Test for running automated testcases.
  • Microsoft Office Suite.
  • MySQL for querying databases for AT&T’s Client/Server VPN Application.


Confidential - Tampa Florida

Quality Assurance Engineer 2

  • Setup test environments for the various test methodologies (Function, Smoke, Regression, End to End, and White and Black Box testing) of AT&T’s internally developed Desktop and Mobile VPN Clients as well as AT&T CallVantage and U-verse Customer Premise Equipment.
  • Led the test effort of the migration of currently used services by AT&T’s VPN software from legacy Confidential server farms to AT&T’s Virtual Content Delivery Network servers that utilize Software Defined Networking technologies.
  • Tested the High-Speed Data Capabilities, GUI, and VPN Compatibility on the vendors firmware deployed on AT&T CallVantage and U-verse Customer Premise Equipment.
  • Tested the integration of AT&T’s VPN Client with a Checkpoint Managed Firewall thru the API of the Checkpoint Software.
  • Tested AT&T’s Telepresence Scheduling Portal, Service Manager Reporting System, and AT&T Support Log upload web applications.
  • Ensured product compatibility with currently supported operating systems until the products are determined to be at the end of its lifecycle.
  • Liaison between Customer Support and Development organizations to reproduce defects in the field to ensure quick turn to market for solutions.
  • Identified Manual testcases that could be automated to increase QA efficiency.
  • Communicated problem areas and testing status with products in QA to Product Management, Development, and Customer Care thru daily Agile scrum meetings, weekly department status meetings, product related status calls, and emailed weekly status reports.

Confidential - Tampa Florida

Function Test Engineer

  • Gathered requirements then wrote and executed ISO9000 compliant Manual Testcases on various internally developed TCP/IP Applications including, DSL and Cable Modem clients, 3270 Terminal Emulators, Online Banking Applications, 32-bit TCP/IP Dialer Kits, 16-bit TCP/IP Dialer kits, Macintosh TCP/IP Dialer Kits, OS/2 TCP/IP Dialer Kits, Firewalls, Gateways, DNS Servers, POP and SMTP servers.

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