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Senior Lead Quality Assurance Software Tester Resume

Jacksonville, FL

SUMMARY:

  • 20 years Quality Assurance software testing experience
  • 15 years QA Lead/Senior
  • Management,, mentoring and leading QA resources
  • Budgeting and Performance Reviews and administration
  • Adhering to project budgets and schedules
  • Resource allocation
  • Software Development Life Cycle - Waterfall, Iterative, Agile
  • Business requirement analysis
  • Requirements Traceability
  • Development and implementation of QA process, procedures and standardization
  • System, Functional, Interface, Regression, Integration and Data Validation testing
  • Project Estimates, Test Plans, Test Cases, Test Results and Metrics for Testing Progress and Defects
  • Defect Management
  • Implementation and for JIRA and Test Rail, HP Quality Center and ALM
  • Administration of JIRA, Test Rail, HP Quality Center and ALM
  • Writing and executing SQL queries
  • Data Cleansing, Data Refresh
  • Server upgrades
  • IT Policy documentation
  • Disaster recovery testing
  • Internal audits
  • PCI and SOX compliance

EMPLOYMENT HISTORY:

Confidential, Jacksonville, FL

Senior Lead Quality Assurance Software Tester

Technologies:

  • Web hosted, Client hosted applications
  • Data Migration to Oracle Cloud
  • Master and Transactional data validation
  • Downstream/Upstream Interface validation
  • Java, C, C+
  • Windows 7
  • Microsoft Word, Excel, Power Point, Visio and Project
  • Mercury/HP 'Quality Center', Microsoft Visual Studio/Test Manager/Team Foundation Server, JIRA, Confluence, Test Rail
  • SQL Management Studio

Responsibilities:

  • Plan test strategies for testing of software development and maintenance
  • Project estimates
  • Develop and document QA standards, processes and standardization
  • Administration of test tools
  • Test tool user documentation and
  • Review and Analyze business requirements
  • Write Test Plans and Test Cases
  • Review Test Plans and Test Cases submitted by Oracle business partners and review with business process owners
  • Testing progress, Defect tracking and metrics reporting
  • Technical and non-technical effective verbal and written communication with all levels of management, business customers, peers, architects, developers, Operational/Infrastructure and Security resources
  • Work collaboratively as a team
  • Work with Offshore Test Leads
  • Work independently with minimal supervision

Confidential, Orlando, FL

Senior Quality Assurance Software Tester

TECHNOLOGIES:

  • Web, Mobile Apps, .com, Web hosted, Client hosted
  • Master and Transactional data validation
  • Downstream/Upstream Interface validation
  • Implementation of Credit Card chip technology at Point of Sales
  • Software upgrades
  • .Net, Java, html, C Sharp, .ASP, .ASPX
  • Sitecore CMS, Sitecore
  • Windows 10, 7, XP
  • Microsoft Word, Excel, Power Point, Visio and Project
  • Mercury/HP 'Quality Center', HP ALM, Microsoft Visual Studio/Test Manager/Team Foundation Server, JIRA, Test Rail
  • SQL Management Studio

Responsibilities:

  • Plan test strategies for testing of software development and maintenance
  • Project estimates
  • Develop and document QA standards, processes and standardization
  • Lead team meetings
  • Domain/SME knowledge-business rules, applications and downstream interfaces
  • Review and Analyze business requirements
  • Sprint/Release planning
  • Work closely with Project Management Office
  • Write Test Plans and Test Cases
  • Review Test Plans and Test Cases and provide feedback to peers
  • Defect tracking and metrics reporting
  • Write and execute SQL scripts for data validation and test scenario data staging
  • Interview, On-board/Develop/Mentor resources
  • Resource planning
  • Technical and non-technical effective verbal and written communication with all levels of management, business customers, peers, architects, developers, Operational/Infrastructure and Security resources
  • Work closely with Performance/Load Test resources to define testing scenarios
  • Manage and maintain IT QA test lab
  • Work independently with minimal supervision

Confidential, Chesterfield, MO

Quality Assurance Software Teste

TECHNOLOGIES:

  • Web, Web hosted, Client hosted
  • Master and Transactional data validation
  • Downstream/Upstream Interface validation
  • Software upgrades
  • .Net, Java, html, C+, C++, C Sharp, .ASP, .ASPX
  • Windows 7, XP
  • Microsoft Word, Excel, Power Point, Visio and Project
  • Mercury/HP 'Quality Center', Rational Test Manager, Rational Clear Quest
  • TOAD for Oracle, SQL Management Studio

Responsibilities:

  • Plan test strategies for testing of software development and maintenance
  • Domain/SME knowledge-business rules, applications and downstream interfaces
  • Review and Analyze business requirements
  • Write Test Plans and Test Cases
  • Defect tracking and metrics reporting
  • Write and execute SQL scripts for data validation and test scenario data staging
  • Technical and non-technical effective verbal and written communication with all levels of management, business customers, peers, architects and developers
  • Work closely with Performance/Load Test Team(s) to define testing scenarios and review test results
  • Work with Offshore Test Lead
  • Work independently with minimal supervision

Confidential, Springfield, IL

Assistant Director Quality Assurance & Systems Control

TECHNOLOGIES:

  • Web, Web hosted, Client hosted, CICS and AS400
  • Software implementation to replace manual processes
  • Software upgrades
  • Mainframe replacement to Windows UI based applications
  • 'Millennium' validation
  • C, C+, C++, C Sharp, VB, VBScript
  • Windows 2000, 98, 95, CICS, AS400
  • Microsoft Word, Excel, Power Point, Visio and Project
  • Mercury 'Test Director', Mercury/HP 'Quality Center', Mercury/HP Quick Test Professional

Responsibilities:

  • Led eight test analyst and one Project Lead in activities associated to testing CICS mainframe, Distributed Systems, Client Server Applications and WEB interfaced software development and maintenance.
  • Work collaboratively with Executive Leadership and peers to set short/long term IT goals
  • Budget and control-salaries and expenses associated to testing tools and office equipment
  • Work closely and collaboratively with Program Management Office
  • Adhere to project schedules and budgets
  • Interview, On-board/Develop/Mentor resources
  • Resource planning and allocation
  • Team building
  • Weekly team meetings
  • Develop and administer employee career development plans
  • Write and administer employee performance reviews and action plans
  • Administer employee performance improvement plans
  • Provide project estimates
  • Plan test strategies for testing software development and maintenance
  • Review, improve and document QA standards, processes and procedures
  • Domain/SME knowledge-business rules, applications and downstream interfaces
  • Audit Test Plans and Test Cases for adherence to department standards
  • Communication with all levels of management as well as business customers, peers and technical teams
  • Manage maintenance and integrity of test lab equipment

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