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Qa Lead Resume

Bentonville, AR


Confidential is a senior IT professional with 8+ years of experience in management consulting and global delivery. He has led business and IT transformational programs across industries. He demonstrated leadership abilities while managing projects in diverse business and technical environments. He has successfully implemented SDLC models in Chemical, Retail and Manufacturing industries.


  • Retail
  • Chemical, Manufacturing
  • Retail, Semiconductors
  • Real Estate
  • Purchasing, Finance
  • Purchasing
  • Program and Project Management
  • Supply Chain
  • Procure - to-Pay/Supply Chain


  • Business and IT Alignment
  • Project Scheduling
  • Release Management
  • Change Management
  • Application Landscape
  • Integration Management
  • Application Development and Maintenance
  • Technology Roadmaps
  • Process Improvement
  • Change Management
  • Risk Mitigation
  • Resource Management
  • System Integration
  • D Confidential Migration
  • Reporting
  • Application Development and Design
  • BPM
  • Risk Mitigation
  • Agile
  • Agile/Waterfall (hybrid)
  • Waterfall


  • Business and IT alignment on delivery and business KPIs
  • Project management methodologies, business process analysis, release management & change management on complex projects
  • Executive reporting and stakeholder management
  • Risk Analysis and mitigation
  • Building cross-functional high performance teams
  • Expert negotiating skills across people, processes and technology
  • Ability to facilitate and manage multiple Business and IT teams in a highly matrixed environment
  • Ability to identify and articulate risk and mitigation strategies on multi-track projects
  • Strong experience managing projects in an Agile/Waterfall/Hybrid framework


Technologies: HP Quality Center, SAP ECC, Confidential -Tririga, JIRA, Solution Manager, GitHub, QTP, Worksoft Certify, ARIS, Jenkins, Selenium, Sharepoint, SQL, PTS


Confidential, Bentonville, AR

QA Lead


  • Overseeing administration and maintain all automation products (Selenium, Worksoft Certify) for Real Estate investment, development, and management
  • Reduced testing timelines by 75% which led to project cost saving and resulted in accelerated delivery
  • Worked on Automation framework that drive build and test to achieve software defined life cycles via CICD practices
  • Managing successful and highly driven team of 30 employees on day to day basis to support client’s end goals
  • Responsible for selection and development of team/resources, and budgets necessary to perform functions of software quality assurance
  • Generate/Execute/Review test plans and test reports to describe program evaluation, testing, and correction
  • Test software applications to support successful Go-Live targets
  • Recommend design improvements and/or remediation plans to designers/Application Developers and Technical Support Staff throughout the development process
  • Driven Change Advisory Board meetings (CAB) to ensure the cross module/markets impacts are minimum
  • Aligned module teams, business partners and market user to reduce gaps in communication
  • Aligned the teams on implementation timing to conflicts with known infrastructure outages or business freeze periods
  • Planned, Developed and Implemented releases using GitHub for a new customer experience and support interaction associated with technical functionality without impacting the project timelines
  • Lead collaboration with multiple departments to establish efficient, and timely strategies
  • Monitor software application performance post implementation to prevent re-occurrence of operating issues and ensure efficiency of operation
  • Develop QA strategies that fit Confidential Real Estate process across various geographies to efficiently rollout the testing activities for new countries
  • Manage the process to automate the execution of common service use cases and working with the development team to integrate
  • Played the role of Scrum Master on temporary basis during the absence of the actual Scrum Master
  • Triaged defect resolution process during every test cycle
  • Tracked the issues using JIRA and created detailed reports to assist the teams to plan and manage stories/epics
  • Performed unit, integration tests and supported users during User Acceptance Testing

Confidential, Wilmington, DE.

QA Lead


  • Build, manage, and inspire high performance QA team which includes up to 28 direct reports
  • Determine schedule and sequence of testing activities using test driven development and shift-left initiative for all projects in the work program
  • Responsible for development, implementation and continuous improvement of process effectiveness and efficiency at the site
  • Implemented, supported, operated and monitored business solutions using SAP Solution Manager
  • Establish and drive tactical/strategic testing plans, initiatives and manage governance
  • Manage work program for QA and testing for d Confidential intensive critical applications
  • Identified, evaluated and prioritized the risks to minimize, monitor and control the impact of unfortunate events
  • Automated the development workflows to detect bugs and fixed them prior to deployment using Jenkins
  • Investigate test and production failures, perform root cause analysis and create detailed bug reports using JIRA

Confidential, Wilmington, DE.

QA Analyst


  • Lead End to End testing of SAP SCM modules (WM, MM, IM, PP, PI, APO) for Client’s Business Planning requirements
  • Prepared and documented the Test Plans and Test Strategies for multiple country roll-outs
  • Prepared HPQC documents and trained over 150 users
  • Gathered requirements and built Test Cases for various business processes
  • Created Business Process Models using modeling tools such as ARIS
  • Uploaded Test cases in HPQC and mapped them to the business requirements objects to ensure the coverage of the scope
  • Provided value addition to the client on potential changes in the business flow based on testing results
  • Worked with all Stake Holders to ensure Quality Metrix is reviewed, closed and agreed upon

Confidential, Cupertino, CA

SAP Functional Analyst


  • Communicate with local business key users to learn local special processes, and to fit the business process gap to the global process template
  • Communicate with global process owner to identify gaps and need for changes
  • Manage and process tasks and projects pertaining to SAP MM/IM/WM-related configuration and related functions across SAP and other relevant systems
  • Owned the issues and problems in SAP in my assigned areas; troubleshoot, propose solutions, work to confirm solutions, implement and unit test
  • Designed, Configured and tested the processes as per the Business Requirements
  • Engaged in creating/updating Functional Specification documentation needed by n the process of designing/support the SAP software solution
  • Managed organizational critical d Confidential with d Confidential integration using MDM tools
  • Monitored and controlled the inventory and stocks levels using Product Tracking System (PTS)
  • Perform unit testing and end user demos while supporting integration and user acceptance tests
  • Developed Tractability Matrix which is a proof of document to ensure that all the specifications are been tested
  • Created functional and regression test automation suites using QTP/HP ALM

Confidential, San Jose, CA

SAP Production Support


  • Analyze complex production issues to be solved related to SAP MM/IM/PP modules and provided 24/7 support whenever required on P1 issues
  • Develop patches, test and promote to client Production environment
  • Assist client with stabilizing the environment in initial phase and provide support to the team through the month/quarter end period close for the first couple of months
  • Supervise the transition between on-site and off-site team for seamless resolution
  • Identify potential requirements from the issues/bugs reported by the client that can be converted into requirements for future development
  • Design and implement improved processes or operational standards
  • Coordinate business user interactions, including process review, testing,, and post implementation support
  • Communicate effectively with client to identify business needs, issues and requirements, and evaluate business solutions as required




  • Developed test cases and responsible for execution, recording results in a defect tracking tool, and providing general mentoring on sound testing practices
  • Executed test cases to test application functionality against Test requirements
  • Carried out Regression testing whenever changes were made to the code
  • Opened defects, tracked and re-tested upon fix
  • Documented material
  • Created reports in HP ALM and shared the information with the team for better tracking of test execution and defects management

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