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Sr. Quality Assurance Analyst Resume

Harrisburg, PA


  • 8 years of Professional Experience in the field of Quality Assurance (QA).
  • Experience in Manual Testing and Automation scripting using Selenium and QTP.
  • Experience in Functional Testing, System Integration Testing (SIT), Regression Testing, Smoke testing and User Acceptance Testing (UAT).
  • Involved in creating Test Strategy, Test Plans and Designing Test cases, Test Summary Report and analyzing User Requirements Specifications (URS) and Functional Requirement Specifications (FRS ).
  • Experience in Defect Management Tracking, Software Quality Assurance, establishing Test Standards, Guidelines and Procedures, Test Execution, documenting and analyzing Test results.
  • Experience in testing using Test Tools such as IBM Rational Performance Centre, HP QTP, Quality Center, MTM, TFS, JUNIT.
  • Good experience with run time settings/recording options and general options in IBM Rational Performance Tester.
  • Proficient in plotting and implementing scenarios and loading IBM Rational Performance Tester scripts into a controller.
  • Experience in creating Bug Reports using tools like Microsoft Test Manager, JIRA, Mantis and Zephyr.
  • Good Understanding of Web Content Management System (WCMS) and hands on experience in authoring and publishing the content using Adobe Experience Manager (AEM/CQ).
  • Used SharePoint to store documents, test plans and also used for document approval process.
  • Managing testing activities with the help of tools like TFS 2012/MTM, QC/ALM.
  • Expert in QTP scripts using descriptive programming and developing Libraries, Functions in VBScript to build Automation Frameworks.
  • Experience in C#, ASP.NET and AJAX applications for testing website applications.
  • Web Testing on various browsers such as Internet Explorer, Chrome and Mozilla Firefox, etc.
  • Web Services testing using SOAP UI.
  • Creating/Use Cases, Use Case Diagrams and Activity Diagrams and familiar with all steps involved in UAT.
  • Proficiency in End - to-End Testing and backend validation using SQL.
  • Experience in documenting the testing process using MS-Office .
  • Complete understanding of Quality Assurance Life Cycle (QALC) and involved in various stages of Software
  • Development Life Cycle (SDLC) using Waterfall, Agile, Iteration, and Scrum Methodologies.
  • Ability to collaborate with testers, developers, project managers and other team members.
  • Excellent working knowledge in Windows and UNIX environment.
  • A high degree of creativity, strong organization skills; ability to plan, prioritize, coordinate and monitor a significant number of simultaneous tasks in a fast-paced, ever-changing environment.
  • Strong communication skills and excellent experience in working with small and big teams under stringent time lines.
  • Experience on Client site for Product planning discussions.
  • Flexible and versatile to adapt to new environment and ability to work under pressure.


Testing & Bug Tracking Tools: Microsoft Test Manager, TFS, SOAP UIIBM Rational Performance Tester, HP Quick Test Professional (QTP), Selenium IDE, Selenium Web driver, Zephyr, JIRA, Mantis, Quality Center 9.0/10.0, Rational Tools (Clear Case and Clear Quest), Bugzilla

Web Content Management System Tool: Adobe Experience Manager (AEM) 5.6, 6.0

Web Application Development Software: ASP.NET, AJAX, C#, HTML, JavaScript, jQuery, JSON, XML, CSS

Database Management Software: MS SQL Server, DB2, Oracle PL/SQL

Operating Systems: Windows, UNIX

Applications: Akamai, Firebug, IBM Digital Analytics, SharePoint Services 3.0 MS Word, MS Excel, MS Outlook, MS PowerPoint

Web Services: SOAP UI


Confidential, Harrisburg, PA

Sr. Quality Assurance Analyst


  • Gathering the Business Requirements for the client to develop the new application.
  • Guiding the technical team in preparing the functional requirements document to develop the application.
  • Analyzed and interpreted business requirements and implementing technical specifications for the filing of Federal Reserve Board quarterly and annual regulatory reports
  • Created Test plan & Script, Defect Management Templates; Created Initial test plan and developed test cases and test scripts manually by following Agile/Scrum Process.
  • Develop the manual test cases based on the functional requirements and the detailed test scripts using Microsoft Test Manager
  • Mapping the test cases to the requirements in MS Visual Studio for the Requirement traceability matrix.
  • Execute the manual test cases using Microsoft Test Manager and the bugs identified will be reported and assigned to the developers.
  • Write and Save the queries to track the bugs reported using MS Visual Studio
  • Developed graphs and bug summary reports using Microsoft Test Manager to present the test results of functional testing efforts to the management.
  • Assist the developer team in debugging the validation errors occurred during testing.
  • Worked with project teams to identify Test Areas, Test Resources, and Test Plans, utilize Test Tools, provide training, resolve questions, assess user needs, and recommend changes.
  • Use Microsoft TFS Agile template for documentation
  • Knowledge of Microsoft Modelling Project template designs
  • Demonstrations and presentation to the client team in UAT sessions
  • Worked with the UAT team for the defect validation and reproducing them back in developer box.
  • Gather the change requests/ enhancements from the business team and reporting them to the project manager.
  • Tracked and reported the bugs in Microsoft Test Manager and mapped to the test cases.
  • Working closely with developers to test design specifications of the application
  • Wrote several SQL Queries to test and view the data in a database.
  • Create re-usable SQL scripts to perform data analysis and aid the initial investigation.
  • Using Microsoft SQL Management studio and Profiler to trace the backend data incidents
  • Installed, configured SOAP UI to test web services using WSDL file given by Development team.
  • Creating Test Scripts with run time settings/recording options and general options in IBM Rational Performance Tester. Plotting and implementing scenarios and load the scripts into a controller.
  • Calculated the Load Distribution across the application and designed the load/performance test scenarios to emulate the real time use of the application in the production during the tests.
  • Analyzed IBM Rational Performance Tester on-line graphs and reports to check where performance delays occurred, network or client delays, CPU performance, I/O delays, database locking, or other issues at the database server.
  • Involved in Rational Performance Test script creation/ enhancements/ executions and analyzing RPT results and preparing performance report with recommendations and issues.
  • Assisted with the defect management process and defect review meetings for the project.
  • Monitored testing procedures to ensure project tasks are completed according to development specifications and deadlines.
  • Assist Product owner in review meetings with business to enhance existing functionality to future business needs.
  • Log and track the issue with steps to reproduce and the initial investigation results using Microsoft TFS services to manage incident & request management.
  • Coordinated efforts to communicate, resolve and retest all issues identified in the project and also related to test execution with key areas needed for the testing effort.
  • Reported status of testing issues to project manager and escalate issues.

Technical Environment: MS Windows, Microsoft Test Manager, TFS, MS Visual Studio 2013, SQL Server 2013, IBM Rational Performance Tester, JavaScript, ASP.NET, AJAX, C#, SQL, MS Visio

Confidential, Dallas, TX

Sr. Quality Assurance Analyst


  • Review the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents and Requirement Matrix.
  • Web applications testing for validity of results, accuracy, reliability and conformance to establishment standards.
  • Develop and implement test plans, test cases, reports and procedures.
  • Ensure traceability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested.
  • Expertise in Defect Lifecycle Management on the tracking tools such as HP-ALM, Mantis, Zephyr and JIRA.
  • Responsible for inspections covering usability and functionality testing, user interfaces, isolation and escalation of errors and application integration.
  • Regularly interacted with team members to discuss issues, change requirements.
  • Generated Weekly Reports, Defect Reports, Test Summary, Requirement Traceability Reports and Test Statistics and Customized Summary Reports.
  • Develop UAT Test cases based on Functional and Business requirements.
  • Involve in leading the Web Content Management System project and hands on experience on content authoring testing of Adobe Experience Manager (AEM).
  • Performed functional testing of re-designed site across cross browser and cross platforms on QA, Prod Stage and UAT environments.
  • Validation of websites on QA environment during Server migration and involved in successful testing for the launch of sites on new Server.
  • Validation of Content Updates on QA environment using Wireframes/Comps provided for the scheduled Content push.
  • Validation of sites after the Production builds.
  • Implemented cross browser testing using selenium API for Firefox, chrome and IE.
  • Involve in testing mobile versions of e-commerce portals on mobile devices.
  • Involve in extensive Ad-hoc testing while preparing the testing plan of projects with no formal documentation.
  • Validate/Analyze Content Delivery Provider (Akamai) request and response headers using browser debugging tools such as Firebug.
  • Validation of Content tags using IBM Digital Analytics.
  • Initiate, track, and close scripts for system integration testing using windows SharePoint Services 3.0.
  • Co-ordinate with technical analysts to identify unit testing coverage and ensure any gaps are documented and addressed.
  • Familiarity with WebSphere Commerce Application to create marketing promotions in QA environment.

Technical Environment: Windows, JavaScript, jQuery, JSON, DB2, HP-ALM, Zephyr, Mantis , AEM 5.6/6.0, JIRA Cloud 6.0, Akamai, Firebug, IBM Digital Analytics, Sharepoint Services 3.0, SOAP UI, Selenium IDE, Selenium API, XML, CSS


Software Quality Engineer


  • Involved in the creation of the Test plan, Test Strategy, analyzed system requirements, identified the test cases based on requirements and involved in preparation of templates for test case.
  • Performed manual testing and maintained documentation on different types of testing like positive, Negative, and Black Box Testing.
  • Performed all various types of testing like smoke testing, Functional, Regression, System,
  • Integration and User Acceptance testing.
  • Validated automated test scripts to ensure that all test scenarios are complete and operating in all test environments.
  • Converted manual test cases into automation scripts using QTP.
  • Writing/Recording Quick Test Pro scripts when necessary and customizing the recorded scripts, running the scripts on a new build.
  • Expert in QTP scripts using descriptive programming and developing Libraries, Functions in VBScript to build Automation Frameworks.
  • Executed the QTP automated test scripts, verified and reported the results.
  • Used Quality center for Maintain test cases and for Defect Tracking and Defect Reporting.
  • Involved in manual testing of all applications at Unit Level, Integration and system levels.
  • Created Data driven test phases by creating different data tables.
  • Wrote and tracked the defects using HP Quality Center and communicated with the developers.
  • Involved in Back end testing to write the SQL queries and execute the queries using TOAD.
  • Participated in Daily, weekly status meetings and Training classes.

Technical Environment: VB Script, HP QTP, HP Quality Center, SQL, TOAD, Windows NT Server, ASP.NET, AJAX, Oracle PL/SQL

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