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Quality Assurance Analyst Resume

Portland, OR


  • Experienced Quality Engineer with extensive experience in high technology, government, and health industries.
  • Proficient in organizing, administering, and managing multiple Quality Assurance tasks and schedules
  • Demonstrated ability to design, implement and enforce software quality processes and standards
  • Certified Professional SCRUM Master1. Certified Six Sigma Lean Professional. HIPAA Certified Professional.
  • Proven ability to coordinate multiple facets of quality and service from engineering, to finished product and implementation of field support


OperatingSystems : Win 95, Win 98, Win NT, Windows 2000, Windows Whistler 64 - bit Datacenter Server, Windows XP, Windows.NET, Windows 7, 8, 10, Windows CE, CP/M, DOS, Google Chrome, FireFox

Programs: TestTrack, HIPAA, Ghost, Rational Robot, Selenium, SQL, Six Sigma, Java, QTP, XPath, Appium, Quality Center/ALM, Contour, Active X, CMVC, Maven, Winrunner, Serenity, Rational ClearQuest, NetBench, JIRA

Hardware: Desktop Systems, Printers, Monitors, Hard Drives, Circuit Boards, Projection Devices, POS Terminals, Network Hubs, Tablets, Scanners, IA-64 Multiquad Servers, Thermal Imaging, RAID, SCSI, Androids, Laptops, Add-in Cards


  • Over 20 years of experience in Quality Assurance, Testing, Process, Methodologies, and Defect Management
  • Strong knowledge of Software Development Lifecycle and QA methodologies such as CMM, SCRUM, AGILE
  • Implement web based testing (B2B, E-Commerce, Test Driven Development, Electronic Data Interchange)
  • ISTQB Foundation/Advanced Level Trained for Quality Assurance and Functional Requirements projects
  • Extensive experience in Performance, Regression, Stress, Boundary, Black Box and Lean Process Improvement
  • Familiar with testing environments: Visual Basic, .NET, HTML, XML, Java, ASP and related applications
  • History of creating Test Plans, Test Cases, Use Cases, Test Procedures, User Guides and maintaining Test Scripts/Documentation according to Six Sigma defined standards and HIPAA/Government Standards



Quality Assurance Analyst

  • Plan test schedules and strategies in accordance with project scope. Prepare test data for testing/verification
  • Participate in requirements and design reviews to provide input on functional requirements, potential issues
  • Test, maintain, and implement System / UAT testing strategy, test plans, test processes, test scenarios
  • Leverage Subject Matter Expert testing efforts on funding verification, approvals, traceability, security

Environment: Windows 7, .NET, Team Foundation Server, Sequel Server 2012, AGILE

Confidential, Portland, OR

Lead QA

  • Validate web based and client server based applications for functionality, data input, load, and data integrity
  • Setup applicable test environments, hardware/software. Load software, update, install upgrades
  • Oversee quality integrity during implementation of Network infrastructure upgrades across company facilities
  • Manage quality workflow and best principal and practices throughout project lifecycle. Manage QA database
  • Measure and Quantify Key Performance Indicators (KPI's) for program goals and successes
  • Create test scripts across product lines. Manage defect triage process. Define requirements

Environment: .NET, JAVA, TFS, Quality Center/ALM, Sharepoint, SAP, AGILE, Windows 7, Siemans PLM, TeamCenter, JT2GO, Six Sigma, Remedy CISM, Houston Project Management, IBM Program WorkCenter

Confidential, Wilsonville, OR

Software Quality Assurance Engineer

  • Manage and validate accuracy of existing test cases, test plan, test results pass/fail documentation
  • Setup and configure test environment utilizing customized hardware, and software data stream diagnostic tools
  • Track and update all testing results showing performance metrics, pass/fail criteria. Digital imaging metrics
  • Conduct demonstrations of product functionality and software upgrades to applicable military vendor

Environment: HP/ALM/Quality Center 11.5, JAVA, SDLC, AccuRev version control, SAP NetWeaver

Confidential, Portland, OR

QA Analyst

  • Manage test activities, testers, off-shore teams, during the testing phase of application development/testing
  • Prepare time estimates, communicate resource requirements. Provide timely progress reports to stakeholders
  • Follow established processes and procedures; Change Management, Work Tracking and Time Management.
  • Coordinate new business processes and validate functionality on various mobile and desktop environments
  • Study trends. Transform .NET data models, into test cases, business use case diagrams, system requirements.

Environment: AGILE, SCRUM, .NET, HP Quality Center, XP, SQL, Beyond Compare, SDLC, SQA, QTP, HP Performance Center, Selenium, API, JAVA, ANSI, SQL, Tablets

Confidential, Portland, OR

Project Manager/QA Lead

  • Supervise the testing efforts for 6 SME’s. Validate data thorough databases similar to Facets applications
  • Manage staffing needs. Estimate effort required to perform QA Activity. Validate claims submittals
  • Advocate efforts to streamline and improve processes. Review testing documentation. Functional Epic testing
  • Write test cases, test scripts, and execute all aspects of testing effort. Track defects and manage to resolution
  • Create test plans, test summary reports, bug tracking reports, escalation effort

Environment: Epic - Tapestry, Trizetto - Facets, HealthEdge, IkaSystems, EZ-Cap, .NET, BIP, Claims Manager and LCS, DST Health Solutions, Diamond Solutions, HIPAA, Direct Project, SOX, API, AGILE, SOAP

Confidential, Portland, OR

Senior QA Tester

  • Conduct functional, load, and regression testing on Centricity 9.2 User and administrator application
  • Implement analysis on relational databases and SQL on Oracle and SQL Server
  • Facilitate software configuration management, change control tools and deployment of Centricity
  • Maintain strict policies and procedures associated with Medical/Healthcare IT product development

Environment: Microsoft Windows XP, HP Quality Center, SQL, Rational ClearQuest, Cisco,HIPAA, Centricity

Confidential, Portland, OR

Quality Assurance Analyst

  • Prepare detailed test data, test scripts, test plans for overall understanding of the applications being supported
  • Perform software testing on Web Services big data applications utilizing EDI exchange and security validation
  • Validate data integrity within the Facets/Epic applications/database, and related claims databases
  • Test and verify system and database models to ensure quality and integrity. Validate SAP/SOX databases
  • Provide support to the Defect Manager to ensure defects are documented, reported and managed appropriately
  • Work with remote development teams in various regions of U.S. for weekly status meetings, milestones

Environment: Rational Test Manager, ClearQuest, SOAP, HTML, ASP, .NET, TOAD, Clarity, EDI data exchange, Inter-Plan Teleprocessing Services (ITS), HL7, Facets/Trizetto, HIPAA, SOX, ANSI, SQL, Epic

Confidential, Seattle, WA

Test Engineer

  • Conduct functional, security, systems, integration, usability, and regression testing on client claims platforms
  • Analyze and provide feedback on requirements and design documents regarding testability, security
  • Interpret and transform data models, business use case diagrams, and data needs into testing deliverables
  • Implement testing effort using Six Sigma Kanban lean methods, (JIT) Just-in-Time, Value Streams

Environment: AGILE, Scrumworks, TeamTrack, JAWS, HP Quality Center, HTML, ASP, .NET, Planning, MS SQL Server, Beyond Compare, Data Diff, SAP, Sig Sigma Lean, Session Based Testing, HIPAA

Confidential, Portland, Oregon

QA Data Validation Analyst

  • Analyze, interpret, develop and implement data validation and business processes on principal software
  • Assist project management in planning, organizing test development on embedded software.
  • Research, analyze, and determine proper corrective action required in support of (Dealers) and IT Helpdesk
  • Facilitate projects as Six Sigma Lean Professional utilizing DMAIC, Value Streams, PlanDoCheckAct methods

Environment: Windows XP, Java, Lotus Notes, Rational ClearQuest, Office 2003, SpecPro21, Automated/Manual testing, HTML, Oracle, Lean Business Practices, Six Sigma Lean

Confidential, Portland, Oregon

Quality Assurance Analyst

  • Lead creation of testing scope. Enable and monitor Electronic Data Interchange for auditing/tracking

Environment: Point-of-Sales, Business-to-Business, Windows 2000, Outlook, Office 2000, Automated/Manual testing, HTLM, Rational Source Safe, Rational Suite, EDI, AGILEEverest Consulting. Beaverton, Oregon

Network Test Engineer


  • Execute test scenarios for Intel 10/100 Mb, GB, and 10 GB clients and server adapters in relation to ANS features: Fault Tolerance, Load Balancing, VLANs, Packet Analysis, Network Traffic, Review system schematics
  • Data Resources Technology, Omaha, Nebraska

Quality Assurance Engineer

Confidential .

  • Develop full cycle testing for financial securities. Completed over 400 test cases for end to end web based testing

Confidential, Lake Oswego, Oregon

Network Test Engineer

  • Analyze system firmware in adherence to network standards, protocols and module data structures.
  • Prior to 2003 a series of Quality Assurance roles in manufacturing, and software development. Utilized techniques such as; SDLC, ANSI, SQL, .NET, Waterfall, Application Modeling, Requirements, Estimation, Business Analysis

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