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Senior Quality Analyst Resume

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San Dimas, CA

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SUMMARY

I specialize in manual testing with attention to minute details and balance it with skill to identify & work on most critical functionality first. Full system development lifecycle involvement experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and quality product. Backed by strong credentials including Certified Scrum Master and Certified Product Owner.

  • Self - starter and a good team player.
  • Strong analytical and problem solving skills.
  • Excellent documentation, research and reporting skills.
  • Expert at handling multiple priorities to meet competing deadlines.
  • Expert in writing Test Cases, developing and maintaining test scripts, analyzing the results of scripts and reporting.
  • Expert with iOS, Android and windows mobile and simulators.
  • Proficient with Word, Excel, PowerPoint and Visio.
  • Expert with Waterfall and Agile methodology.
  • Proficient in performing GUI, Functional testing, System testing, Regression testing, Integration testing and Smoke testing.
  • Expert at defect-reporting and defect-tracking using tool like Jira, Quality center and Rally.
  • Proficient with insurance, claims and pharmacy domains.
  • Certified Pharmacy Technician

PROFESSIONAL EXPERIENCE

Confidential, San Dimas, CA

Senior Quality Analyst

Responsibilities:

  • Coordinated between geographical distributed teams to ensure all portion of application is tested.
  • Reviewed requirements & design specifications with cross-functional teams to create test plans, test suites, test cases & Test data before the code was ready to ensure rapid quality assurance and fast delivery.
  • Performed Functional testing, Regression testing, Integration testing, Database testing and User Interface testing.
  • Reported on progress of outstanding defects during each phase of the testing lifecycle.

Confidential, Rancho Cucamonga, CA

Senior Quality Analyst

Responsibilities:

  • Ensured correct interpretation and definition of benefits by comparing it with standard templates.
  • Developed test cases and test scenarios.
  • Conducts preliminary evaluation of contractual agreement prior to execution to determine system configurability.
  • Traveled to help teams in other state with new regulations.
  • Generated test reports for management to ensure quality.

Confidential, Rancho Cucamonga, CA

Quality Assurance Analyst

Responsibilities:

  • Communicating with the Business Analyst team to clarify requirements and business rules.
  • Analyzed business requirements to create test plan and test cases.
  • Developed and executed test cases to ensure application meets business requirements.
  • Worked with the Developers and Business Analyst to verify the Test Cases.
  • Applied and validated different hold code on claims.
  • Validated the provider contract, authorization rules and benefit plan configuration as required.
  • Tested the website for all the functionalities.
  • Logged the defects in bug tracking tool and communicated them to developers.
  • Performed Regression, smoke and sanity testing in QA, Stage and Production environments.

Confidential, La Mirada, CA

Quality Assurance Analyst

Responsibilities:

  • Analyzed requirements and developed Test cases.
  • Involved in developing Test Plan and Test Strategy.
  • Responsible in Creating, Executing and Reviewing Functional & Integration test cases based on the Business requirements.
  • Involved in Preparation of Regression and Smoke test cases for new sites.
  • Written Test plan and test case for the new features.
  • Identified the Test Cases and documented them in Quality Center.
  • Regularly followed up with the development team to discuss the defects identified during Testing.
  • Used Quality Center to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
  • Participated in Sprint Planning, Reviews and daily standup meetings

Confidential, La Palma, CA

Ophthalmology Technician

Responsibilities:

  • Interacted with insurance providers to check eligibility, authorization, billing and disputes for the patients.
  • Gathered medical records and patients information for ophthalmologist.
  • Order medication on eScripts.

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