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Quality Assurance Engineer Team Lead Resume

Tampa, FL


Accomplished senior - level quality assurance engineer with an expansive knowledge base and a sophisticated understanding of the strategies to function effectively within the software development team. Adept at designing, implementing, and maintaining manual and automated testing solutions, engaging with developers and project managers to meet business requirements within the deliverability timeline.


  • Effective team leader and team player
  • Excellent oral and written communication
  • Adept at troubleshooting and analysis
  • Explicit defect tracking and documentation
  • Perceptive in user experience and usability
  • Self-motivated and efficient leaner
  • Effectively interpret business requirements
  • Proficient in developing user acceptance tests


General: Selenium, Selenium-Webdriver, Watir, Capybara, Rspec, Cucumber, Bitbucket, Git, Mockingbird, Lucidchart, Subversion, HP ALM Quality Center

Information Systems: Linux, Microsoft Windows (98 through 10), OSX, iOS, Android, MySQL, Microsoft Office, Atlassian Suite, VMWare ESX(i), RADIUS, SSH, DNS, TCP/IP, LDAP, Software Defined Perimeter (SDP)


Confidential, Tampa, FL

Quality Assurance Engineer Team Lead


  • Focus Quality Assurance team testing efforts and strategy.
  • Enabled cross team user acceptance testing, reducing overall time to acceptance.
  • Advise senior level management on implementation of new product features and business strategy.
  • Establish UX design as the first stage of all web and mobile application development.
  • Provide support and training of new features to Service Delivery, and Support team members.
  • Rapidly report and escalate critical issues that would affect the deliverability time line.
  • Mobile, tablet, and web browser testing of SafeConnect Network Access Solution (NAC).
  • Document and provide internal and customer facing release notes (change log).
  • Develop automated acceptance tests using technologies such as: Ruby, Cucumber, and Selenium.

Quality Assurance Engineer

Confidential, Tampa, FL


  • Integrated Quality Assurance and Development team process for continuous delivery methodology.
  • Established automation test framework to facilitate acceptance testing for continuous development.
  • Create and maintain smoke, regression, and full system test plans.
  • Utilize third party and in-house networking tools for performance and load testing.
  • Leverage behavioral testing (black box) techniques for new feature and user acceptance testing.

Quality Assurance Engineer, Confidential

Tampa, FL


  • Create and maintain smoke, regression, and full system test plans.
  • Identify defects, and created issue tracking reports in Jira.
  • Identify usability, and performance improvements for new and existing features.
  • Daily use of MySQL, Bash, and Linux shell for testing, troubleshooting, and staging environments.




  • Managed a team of 6 ensuring team met and exceeded sales goals.
  • Trained and evaluated staff, providing performance feedback and training opportunities.
  • Identify corporate objectives, organize needed resources, direct operational efforts to achieve common goals and desired results.
  • Gathered and distributed information for presentations and status reports to sales and management staff.
  • Directed and attended weekly and monthly operational management and staff meetings serving consistent development of professional and organizational growth.
  • Implemented successful operational behaviors, time management and accountability for personal and staff growth.

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