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Senior Quality Assurance Analyst Resume

Carrollton, TexaS

SUMMARY:

  • Delivering quality software and supplying client solutions
  • Adept at testing business and scientific software applications, providing meaningful data to external and internal customers.
  • A resourceful team member with a keen eye for detail, a logical mind for problem solving, and a heart for service.
  • Application Testing
  • Document Requirements
  • Release Deployment
  • Ad Hoc Reporting

TECHNICAL SKILLS:

Operation Systems: Microsoft Windows 10, 8, 7, and earlier, and MS - DOS.

Networks: Microsoft Windows NT, 2000, 2008, 2012; VPN; VMware Horizon; Novell.

Program/Scripting Languages: Rational TeamTest and MicroFocus TestPartner, VBA, SQL, PowerShell, C, C++, FORTRAN, and BASIC.

Office Tools: Microsoft Office suite (Word, Outlook, Excel, Powerpoint), Lotus Notes, TFS, HP Server Manager, SSRS, SharePoint, and SourceSafe.

PROFESSIONAL EXPERIENCE:

Confidential, Carrollton, Texas

Senior Quality Assurance Analyst

Responsibilities:

  • Designed, implemented, extended, integrated, and executed test strategies for Individual and Corporation web-based income tax products.
  • Installed and reimaged Virtual Workstations for application testing purposes.
  • Active interaction with both internal and external customers.
  • Created spreadsheet report to analyze client average times to retrieve, compute, and print tax return data for senior managers’ review.
  • Prepared 50 virtual users for stress testing, an Excel dashboard to control inputs, and VBA scripts to execute server critical limits tests.
  • Scripted function to input over 1800 income tax returns for clients' training classroom.
  • Reduced and eliminated file servers costs by extracted from HP Service Manager 9 system and corrected costs and chargebacks to import to ServiceNow changeover.

Quality Assurance Analyst

Confidential

Responsibilities:

  • Planned, wrote and executed functional and non-functional tests for Accounting Market tax products.
  • Reported application defects to production groups.
  • Performed regression and stressing tests to webserver loads.
  • Created, certified, and deployed software installment CD packages.
  • Ported Rational Robot scripts into MicroFocus TestPartner .net scripts.
  • Took on the whole release process for e-Form CD product delivery, installation, testing, deployment, certification, and shipping to 3600 clients.
  • Designed, developed and executed tests (both manual and automated) to ensure Tax Income CD Software Applications quality met business requirements.
  • Wrote Rational Robot scripts to test basic functional functions for lead testing members.
  • Testing web-based products included different workstation/server combinations and communication servers.

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