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Quality Analyst Resume

Goodlettsville, TN


  • Around 7+ years of an experience in Quality Assurance and Software Testing in various industries.
  • Excellent skills in writing Test Plans and Test Cases
  • Excellent experience in testing Client/Server and Web - based Application
  • Expertise in Bug reporting tools such as BugZilla and Quality Center
  • Proficient in manual on Windows and Unix environment
  • Excellent experience in Back-End Testing using SQL on UNIX and Windows platform to validate the consistency of data
  • Maintained Test Matrix and Requirement Traceability Matrix.
  • Strong Knowledge on MS Office suite, MS Visio, MS Project, and MS Access.
  • Proficient knowledge in various types of Software Testing such as Unit testing, Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Performance Testing, Stress Testing, Load Testing, Volume Testing, Data Driven Testing, Back end Testing and Regression Testing
  • Good working knowledge of major Operating Systems such as Windows 98, 2000, XP, Vista, 7 and UNIX
  • Experience with Healthcare systems with prime focus on claims adjudication, provider, eligibility and prior authorization.
  • Gained excessive knowledge of Oracle 360 commerce and POS Programs, Products, Policies, and Procedures.
  • Excellent team player with strong written, communication, interpersonal and analytical skill.
  • Experience running SQL queries for data validation and comparison to perform back end testing.
  • Experience in writing SQL queries for inner joins and outer joins.
  • Experience working with HIPAA EDI 837 transactions which include both 4010A1 and 5010 versions.
  • Tested the HIPAA EDI transactions 834, 837/835 according to the requirement of test scenarios.
  • Strong Knowledge and working experience on ICD-9 and ICD-10 conversion
  • Experience with Healthcare systems with prime focus on claims adjudication, provider, eligibility and prior authorization.
  • Excellent team player with strong written, communication, interpersonal and analytical skill.

Technical Skills:

Bug tracking & testing tools: HP Quality Center (QC)/ALM, Rational Clear Quest, Bugzilla

Other tools: Rational Requisite Pro, Jira,Oracle, UNIX,

MS Office Suite: Visio, Project, Access, SQL Server, SharePoint, Word, Excel, ETL

SDLC: Waterfall, Agile, RUP,Test Plans, Test Scenario, Test Cases, Test Scripts

Testing: Back end testing, positive, negative, functional, integration, performance

Others: Defect status, Defect trending


Confidential, Goodlettsville, TN

 Quality Analyst


  • Participated in developing Test Plans, Test Cases for System Testing.
  • Worked on POS recent technologies, registers are virtual computers, sometimes using touch screens. They will connect to a server, often referred to as a "store controller" or a "central control unit." Printers and monitors are also found on the network. Additionally, remote servers will connect to store networks and monitor sales and other store data.
  • Performed manual testing considering both positive and negative scenarios.
  • Conducted Regression testing, identified software errors and interacted with developers to resolve technical issues.
  • Defining and performing the Test strategies and associated scripts for the verification and validation of the application and ensuring that it meets all defined business requirements and associated functionality.
  • Provide management with metrics, reports, and schedules as necessary and participated in the design walkthroughs and meeting.
  • Worked on the continuous improvement of QA Process by reviewing and evaluating existing practices with standard testing guidelines.
  • Used Quality Center to track and report bugs and defects and was also responsible for communicating the status to everyone involved.
  • Performed Back End Testing for data validation to ensure the accuracy of data.

Confidential, Warren, NJ

QA Analyst


  • Gathered, consolidated requirements for generating performance goals and test plans. Developed test plans, procedures and performed project management activities.
  • Developed Requirements Traceability Matrices that satisfy all required project test conditions.
  • Created, developed and executed test cases and test scripts manually and using automation tools.
  • Involved in data integrity, backend, data driven, regression and functional testing
  • Conduct Integration testing on all system components and interfaces to validate their data exchange with each other and other systems within the network.
  • Enhanced the VB Scripts to perform Data Driven Testing.
  • Configured scenarios and set up the monitoring environment.
  • Used Ramp Up and Ramp Down options to simulate real time scenarios.
  • Analyzed test results and traced performance bottlenecks
  • Use HP Quality Center to house all test documentation and report/track all issues and defects.
  • Provided clear concise feedback to Development team on recurring errors both on an individual and team basis with aim of long-term reduction of defects found in final release.
  • Provided back end testing for data validation using SQL.
  • Involved with cross-functional Team and Users.

Confidential, Richfield, MN

QA Tester


  • Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS implementation.
  • Reviewed Functional requirement and Use Cases documented in Requisite Pro.
  • Worked on POS self-check out / POS QA Testing was involved in setting of QA Test environment with simulated POS test environment.
  • Created test scenarios and test cases based on functional documents and User stories.
  • Tested different functions of the POS system like scanning, payments and returns. Moreover, make sure that the system met the requirements and expectations.
  • Performed data validation testing using POS system.
  • Participated in cross walk testing using two POS systems.
  • Gained excessive knowledge of Oracle 360 commerce and POS Programs, Products, Policies, and Procedures.
  • Responsible for documenting the System Requirements to support National POS initiatives for the Retail.
  • Responsible for POC on all National POS requirements & customer experience
  • Managed and closely participated in the Project Management of POS Initiatives.
  • Participated in the Development of Internal Communication Plans to support POS initiatives.
  • Setting Test plan and Test Lab in the Quality center for the projects to create and access requirements, defects, test cases and reports for the status.
  • Created and executed detailed test cases with step by step procedure and expected results and maintained the test logs, test reports, test issues, defect tracking using Quality Center.
  • Used Quick Test Professional (QTP) for regression testing and running the automation suite.
  • Responsible for software QA and analysis, with emphasis on performance testing and functional decomposition of web-based (SOA) and legacy systems architecture.
  • Created automation test scripts to test all end-to-end components -- legacy mainframe, Web and upgrade.
  • Conducted test case reviews and presented the test cases/test scenarios to the team members for all iterations.
  • Participated in testing POS (point of sale) software.
  • Optimized Quick Test Professional (QTP) scripts for Regression testing of the application with various data sources and data types.
  • Inserted checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Professional (QTP)
  • Customized the QTP test as per the test Case by using the VB-Script
  • Executed SQL queries to verify the database for the relevant test cases.
  • Documented the defects in Quality Center and assigned them to relevant developer.

Environment: HP Quality Center 10, QTP 11.0, VB Script, Java, HTML, DHTML, CSS, Web farm, IIS web Servers, IBM Web Sphere, RAD, DB2.

Confidential, Portsmouth, NH

 QA Engineer


  • Creating Master Data for testing.
  • Used Quality Center/ ALM to log the Defects and provide the clarity documentation to reproduce the defect to make it closed.
  • Documented, updated and assigned test scripts for manual testing using customized Quality Center /ALM.
  • Export test cases into the Quality Center (ALM), run manual test cases from test lab and log defects from defects module.
  • Configured and implemented Defect Tracking process to provide Test Metrics.
  • Reporting the defects and test log matrixes to the manager on regular basis while in the test phase
  • Automated the test scripts for the GUI, Functional and Regression testing using QTP.
  • Managed test cases and logged defects in the Quality Center/ Excel and maintained them release wise.
  • Managed QTP scripts for changes depending on the requirement changes and enhancements.
  • Used UNIX commands to extract and examine the Error log files.
  • Performed Functional testing of mobile application on platforms like android and IOS platform.
  • Conducted backend functionality tests to verify the data procession, middleware components and population of data on target databases
  • Tested the web services using the SOAP UI by checking the request and response for the WSDLs
  • Added Assertions and created the test suites and test cases in SOAP UI.
  • Executed SQL queries manually to perform back end Testing.
  • Wrote SQL queries in TOAD to perform database validation.
  • Coordination with development team, manual testing team and tech support team.
  • Designed test scenarios for testing mobile app which can be tested on mobile emulators as well as on actual mobile devices.
  • Performed Functional testing of mobile application on platforms like android and IOS.
  • Interacted with the offshore QA team and the rest of the team based in the U.S for project and testing status.
  • Trained & led team of offshore Manual QA testers.
  • Created and maintained daily and weekly defect reports that helped monitor the progress of testing.

Environment: JAVA, JavaScript, LoadRunner, SQL, SoapUI, Android, Agile, Scrum, Jenkins, Quality Center,JIRA.

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