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Senior Quality Assurance Analyst/automation Lead Resume

CAREER OBJECTIVE:

To enhance company performance through improved quality standards; utilizing my in - depth knowledge of automation scripts, tools and related software packages and setting concrete, long term QA strategies.

PROFESSIONAL SUMMARY:

  • 10 1/2 years of experience in the IT industry with successful development and delivery of small to large scale projects involving financial, medical and systems, the airline industry and SAP system.
  • IT Professional with core competency in the area of systems analysis, design, development, automation testing and functional testing of critical applications
  • Experience in Travel Industry domain handling automation testing for Confidential corporate booking applications and testing for Confidential / Confidential
  • Experience in SAP technology handling automation and HPQC tools.
  • Experience in Financial Services domain handling back end and payments applications
  • Experience in Medical Services domain handling application for Irish hospitals.
  • Adept with the use of project management methodologies.
  • Strong problem-solving, logical and analytical skills
  • Innovative and versatile work attitude coming from a non-IT course
  • Good interpersonal and written communication skills to deal with internal and external clients as needed in communicating technical requirements and technical support for systems applications
  • Keen ability to work as a team player and a team leader
  • Flexibility working both as a developer, technical support and a tester for various applications

TECHNICAL SKILLS:

Languages: C#, VB6, VB.NET, Robot Framework, Python, VBScript, VBA

Methodologies: SDLC, Waterfall, Agile

Database Systems: PL/SQL, SQL 2000/2005, MS Access, Sybase

Tools: Robot Framework-RIDE, QTP, HPQC ALM 11&12, SAP TAO, Cruise Control, Fitnesse/dbFit, Tortoise SVN, Secure Shell Client, MS Visio, SoapUI (Webservice Testing), JIRA

PROFESSIONAL EXPERIENCE:

Confidential

Senior Quality Assurance Analyst/Automation Lead

Responsibilities:

  • Created and conceptualized solely from ground up the hybrid (keyword/data driven) automation framework used by CWT’s corporate booking desktop applications (Power Express, Power Segment etc.) and web data setup (Power Base)
  • Subject Matter Expert for Robot Framework automation tool
  • Automation team Team Lead for Regression and UAT
  • Conducts s for QAs within CWT on Robot Framework
  • Mentor the QAs on Robot Framework and the created automation framework for their transition into a fully automated team.
  • Conducts code reviews for the automation team to oversee proper adherence to the automation framework

Technology: Robot Framework, Python, SQL, Robot-RIDE, SVN, Rally, Citrix, .NET

Confidential

SAP Automation Tester/Testing Coordinator

Responsibilities:

  • Automation Tester for SAP TAO system
  • HP Quality Center Admin and Support
  • Mentoring of F&N candidates for Automation and HPQC support roles
  • HP ALM Administrator; conducts s, manages ALM users (resets, roles, permissions etc.) and other admin security responsibilities
  • HP ALM Support; installation, troubleshooting and technical knowledge of the application (customization, workflow etc.)
  • Expertise on the HP ALM testing process (Business Plan, Test Plan, Test Lab) and Defect module process and tracking
  • Develop Excel/Access macro tools for reporting purposes and tracking
  • Managing coordination between client and offshore team

Technology: QTP, SAP TAO, HP ALM, SQL, VB6, VBA, SAP/ERP

Confidential

HPQC Admin

Responsibilities:

  • HP ALM Administrator; conducts s, manages ALM users (resets, roles, permissions etc.) and other admin security responsibilities
  • HP ALM Support; installation, troubleshooting and technical knowledge of the application (customization, workflow etc.)
  • Expertise on the HP ALM testing process (Business Plan, Test Plan, Test Lab) and Defect module process and tracking
  • HPQC reporting and tools
  • Develop Excel/Access macro tools for reporting purposes and tracking

Technology: QTP, SAP TAO, HP ALM, SQL, VB6, VBA, SAP/ERP

Confidential

Automation Analyst/SAP Data Conversion

Responsibilities:

  • HP Quality Center Administrator; conducts s, manages ALM users (resets, roles, permissions etc.) and other admin security responsibilities
  • HP Quality Center Support; installation, troubleshooting and technical knowledge of the application (customization, workflow etc.)
  • Expertise on the HPQC testing process (Business Plan, Test Plan, Test Lab) and Defect module process and tracking
  • Automation Tester for SAP TAO system
  • Manage status with focus on project reporting
  • HPQC reporting and tools
  • Develop Excel/Access macro tools for reporting purposes
  • SAP Data Conversion Planner/Analyst
  • Data Conversion project plan (.mpp) POC
  • Data Conversion status/defects coordinator
  • Cutover Planner/Coordinator

Technology: QTP, SAP TAO, HP ALM, SQL, VB6, VBA, SAP/ERP

Confidential

Software QA Engineer

Responsibilities:

  • Develops/Write test scripts for functional, regression and sanity testing
  • Execute test scripts for releases of the B2C and B2C IBE/website
  • Platform Testing for the Admin and backend systems of the IBE/website

Environment: Java, PL SQL, AXRES, QTP, QC, SoapUI (Webservice Testing)

Confidential

Automation Tester

Responsibilities:

  • Develops/Codes the unit/modules for the Test Framework
  • Develops dbFit scripts and SQL scripts for Fitnesse (testing tool)
  • Maintenance of the Test Framework
  • Point person for technical related items of the Testing team
  • Develops/Write test scripts for functional/regression testing
  • Execute test scripts for releases of the HRS application
  • Database data migration for the Test team

Technology: C#, ASP.NET (3.5), dbFit, Fitnesse, SVN, MS SQL 2005, Cruise Control

Confidential

.NET Developer

Responsibilities:

  • Develops/Codes the unit/modules for Main Pages
  • Develops/Codes the unit / modules security settings
  • Develops/Codes the unit / modules maintenance pages
  • Develops/Codes SQL scripts for application batch loader
  • Fix it for bugs and other functionalities
  • Production support for newly deployed version
  • Maintains the SQL DB data structure, data modeling and data manipulation
  • Creates stored procedures and functions for database interactions for the application

Confidential

Developer/Programmer

Responsibilities:

  • Design the GUI of the application for the prototype of the system
  • Develops/Codes the unit / modules for the prototype

Confidential

Developer/Programmer

Responsibilities:

  • Analysis and Design of the Business requirements specifications
  • Develops/Codes the scripts for the back end process of the system (Database Logic)
  • Integration Testing and End to End Testing

Technology: C#, ASP.NET, JavaScript, CSS, Monorail Framework, SVN, MS SQL, Cruise Control, NUnit, NAnt

Confidential

Software Engineer

Responsibilities:

  • Developed the technical design process by analyzing and defining the technical application requirements
  • Conducts functional and design walkthroughs with stakeholders
  • Participates in the data modeling process and data alteration of database
  • Participated in the reconstruction of the infrastructure changes on the application involving other groups (iStream) and TSYS (data mainframe)
  • Develops the unit / modules detailed technical design.
  • Produces a complete set of module specifications that can be used for coding Application Programming and Development.
  • Codes modules following the design specifications and standards.
  • Reviews the code and develops revisions.
  • Creates documentation for their code/application Application Testing.
  • Assures data preparation and maintenance for unit test.
  • Prepares and executes unit and module testing, verifying the correctness of the module against its detailed design.
  • Ensures that all test results are validated by the business manager and users
  • Conducted the project deployment to production and post production monitoring
  • Prepared of technical deployment instructions

Technology:VB6, VB.NET, MS SQL, Sybase, Visio, PVCS, VBScript

Confidential

Developer/Application Technical Support

Responsibilities:

  • Provides technical expertise on production issue/outage on payments/print batch processing
  • Provides quick resolution for critical applications ranging from Severity 1 to 5 incident reports (Tier 1 - 5)
  • Provides workaround fix it for high severity issue that needs immediate attention.
  • Monitoring of newly deployed production applications/change requests for any possible conflicts.
  • Maintains On-Call status for technical support of applications.
  • Provides Impact Analysis (design, estimates, coding etc.) and researches on fixes for production issue
  • Ensures changes are tested and validated for production issue
  • Implement changes for permanent fix on critical applications

Technology: VB6, VB.NET, Sybase, UNIX, JScript, VBScript, MS Query Analyzer, PVCS

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