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Senior Consultant, Team Lead Resume

Boston, MA

SUMMARY:

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Financial Services professional with greater than 12 years Quality Assurance experience of both Web - Based and client server applications ensuring software meets business, systems, technical, and compliance requirements. Accustomed to working in complex, project-based environments partnering and establishing excellent working relationships with Development, Operations and Business teams.

TECHNICAL SKILLS:

Languages:: Java, HTML, SQL, COBOL

Databases: DB2, Oracle, Access, Lotus Notes

Operating Systems: Microsoft Windows XP, Windows 2000, Windows 7, IBM Mainframe, Linux, UNIX

Testing/Project Software: HP Unified Functional Testing (UTF), HP Quality Center, Quick Test Pro Ver 12, Agile Methodology, Microsoft Project, Rally

Query Tools:: SQL Developer, WinSQL

Miscellaneous Software: Microsoft: Word, Excel, Outlook, PowerPoint, SharePoint, Rally, PPMC, Lotus Notes

WORK EXPERIENCE:

Confidential, Boston, MA

Senior Consultant, Team Lead

Responsibilities:

  • Oversee QA Offshore team in India to test, plan, and execute end-to-end pre-deployment regression testing of web based eWorkplace application. The application interfaced with several back-end systems including the payroll system, role authorization engine, the digital content library and the routing-control system. employee information data summaries
  • New Hire and Separation process
  • Routing and Approval Work flow and Notifications individual or bundled transactions
  • Standard Reports
  • Create and execute functional, smoke, and end-to-end test scenarios to identify and document system and process defects as well as establish software meets business, systems, technical, and compliance requirements.
  • Effectively work with Developers, Project Manager and Product Managers to meet deliverable deadlines for various client projects and bimonthly releases.
  • Provide support to Development and Business teams, including answering general functionality questions and research issues found in Production.
  • Created and documented Workflow functional areas to reduce the time for new offshore resources. 
  • Train and mentor new testers creating and documenting testing, defects and supported team during testing.
  • Assist with recreating the reported Production issues of the user and provide valuable input to the DEV team.
  • Wrote production validation test cases for the eWorkplace application.
  • Test cases were automated by Automation engineers.
  • Participate in Production Validation by executing the automated scripts.
  • Assist with Confidential audits of eWorkplace for the past 3 years.

Confidential, Boston, MA

Senior QA Analyst

Responsibilities:

  • Worked with team to develop and execute a process for reconciling mutual funds converted to Confidential ’s Portfolio Accounting system from an AS400 mainframe system.
  • Responsible for reconciling four to six funds daily and entering the necessary transactions to balance the funds.

Confidential

Consultant, QA Analyst

Responsibilities:

  • Responsible for testing the incremental accounting and accounting-related features for Confidential ’s Confidential Portfolio Accounting system.
  • This includes entering transactions such as Buys, Sells, Deposits and Sell Shorts for various investments types.
  • Ensure that the incremental reports ran according to the client’s specifications.
  • FTP, when necessary, my working database to Confidential ’s headquarters in San Francisco.

Confidential

Consultant, QA Analyst

Responsibilities:

  • QA lead for two consecutive releases of web-based Portfolio Construction (PC) application.
  • Testing consisted of functional, GUI, performance, stress, regression, and data validation.
  • The PC application incorporates: various portfolio displays including risk decomposition, factor exposure, exposure summary, and multiple graphical representations portfolio risk analytics such as MCAR, MCTR, CAR, and CTR trade modeling based upon start-of-day executed and as-ordered positions lead/clone dispersion analysis custom risk factors manipulation of portfolios containing from + securities
  • Participate in all project phases of the System Development Life Cycle (SDLC) for multiple releases of PC application - analyze business requirements, create test plans, document test conditions and scripts, execute test scripts.
  • Review and document defects found during testing in PVCS Tracker database.
  • Work closely with developers to recreate problems and ensure a smooth transition between the development team and testing team.
  • Provide end user support to client business partners.
  • Evaluated various automated testing tools resulting in the selection and implementation of Mercury Interactive Test Suite (Test Director, WinRunner, LoadRunner).
  • Completed a four-week in-house and mentoring program on Mercy Interactive Test Director and WinRunner application.

Confidential, Boston, MA

System Analyst

Responsibilities:

  • Responsible for analyzing and defining business requirements to enhancements and modifications for production support releases to all Retail 2000 applications. Retail 2000 incorporated: policy surrenders annuity withdrawals dividend processing tax reporting customer formation
  • Developed and executed test conditions and scripts, and documented defects found during testing into a Lotus Notes database.
  • Worked with the business users to identify and understand the impact of problems and modifications to the business areas.
  • Delivered Retail 2000 production support releases including product-related functionality on schedule including demutualization effort.
  • Supported SDLC methodology in project phases by utilizing the SDLC templates and applied guidelines for completing the documentation including project plan, requirements document, test plan and implementation plan.
  • Worked with Data Team to ensure test data and test environments were available for testing.

Confidential, Boston, MA

Quality Assurance Analyst

Responsibilities:

  • QA lead for a web-based application developed in C++ CGI. The application interfaced with several back-end systems including the billing system, the text retrieval engine, the document repository and the account management system.
  • Performed extensive manual testing for Research Bank Web (RB Web), an investment research application in a client/server environment. RB Web incorporated: access to investment banking and broker research reports user management interface pricing display user account access security access administration
  • Developed and executed detailed test plans based on system specifications.
  • Reviewed problems and bugs and documented in a Lotus Notes database. Recommend corrective action.
  • Provided documentation for all testing procedures and results.
  • Worked with all levels of staff involved in the product life cycle process, including product m and product technical lead.
  • Worked closely with Y2K project manager during enterprise-wide testing
  • Served as mentor for new QA hires.

Confidential, Boston, MA

Software Quality Assurance Analyst

Responsibilities:

  • Used various publication applications including order processing, fulfillment, billing and payment processing.
  • Tested all additions and enhancements to an in-house developed system writing using COBOL.
  • Ensured that company standards and policies were adhered to in all user systems.
  • Determined testing plans and provided documentation for all testing procedures and results
  • Worked closely with programmers and provided support to end-users, including participation in meetings with outside departments.
  • Responsible for the entry, maintenance, and verification of all pricing and product policydata for the automated subscription fulfillment system.
  • Performed daily reconciliation of bank deposit to system transactions and submitted monthly spreadsheets to the Finance Department.
  • Prepared and distributed a price list used by all departments.
  • Verified accuracy for all systems-related information for marketing publications.

Customer Service Representative

Confidential

Responsibilities:

  • Developed and maintained relationships with domestic and international subscription agencies, responding to both telephone and written inquiries.
  • Composed customer correspondence, updated system records and prepared daily activity reports.
  • Served as foreign language interpreter.

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