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Quality Assurance Contractor Resume

Jacksonville, FL

SUMMARY:

Business/Quality Assurance Analyst with strong analytical, communication and documentation skills. Extensive experience in analysis of business requirements and test results. Ability to interact with internal and external user groups. Skilled in trouble shooting of unexpected test results.

TECHNICAL SKILLS:

  • HP ALM
  • Excel
  • Sharepoint
  • Word
  • Beyond Compare
  • PVCS
  • Rapid SQL
  • SDLC

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Quality Assurance Contractor

Responsibilities:

  • Assisted with the testing of an access - based and an oracle-based program that generated output files from non-automated data feeds.
  • As part of the process entered requirements, test cases, and defects into the HP ALM.
  • Also used Beyond Compare to analyze the output files.

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

  • Analyzed and created business requirements and test plans for the Confidential Implementation Services Requirements and Data teams.

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

  • Created and maintained test scenarios
  • Created and maintained test cases with expected results
  • Performed calculations manually or used spreadsheets to validate automated calculation results
  • Analyzed any differences between manual and automated results
  • Interfaced with IT to resolve discrepancies between expected and actual results
  • Tracked defects until they are resolved
  • Worked with Data Team to data mine for test scenarios
  • Created and executed SQL queries
  • Mentored/trained new people
  • Worked with internal and external clients to define and to obtain approval of requirements
  • Provided work estimates for client system enhancements
  • Provided inputs for RFP responses

Confidential

Lead IT QA Analyst

Responsibilities:

  • Validated requirements against regulations as needed
  • Created test scenarios from requirements
  • Created test cases with expected results
  • Performed manual calculations or used spreadsheets to validate automated calculation results
  • Tracked defects and documented their resolution
  • Interfaced with IT to resolve discrepancies between expected and actual results
  • Data mined for test scenarios
  • Participated in release handoffs to the Client Acceptance Unit
  • Mentored/trained new people

Lead Systems Analyst

Confidential

Responsibilities:

  • Participated in the conversion of Confidential clients from Confidential
  • Wrote requirements based on input from Operations
  • Created test cases with expected results
  • Tracked defects and participated in debugging programming errors with developers

Systems Analyst

Confidential

Responsibilities:

  • Participated in the implementation of various Confidential 500 pension administration systems.
  • Defined procedures, created functional specifications, tested calculations, and validated reports.
  • Spearheaded the testing efforts of Core defined benefit government reporting.
  • Participated in several Core release inspections and handoffs.
  • Supervised work on several projects of members of an offshore team
  • Won President’s for the implementation of a stand-alone pension system for a specific, medium-scale, client on time and below budget
  • Developed course materials and taught pension classes.

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