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Qa Agile Lead Resume

Richmond, VirginiA

SUMMARY

  • Around 4 years of progressive experience in Information Systems Testing and Validation processes . Experience includes working under all Testing Methodologies, strategies and tools. Expertise includes managing manual and automation testers, work allocation, resource management, System Testing, Integration Testing, User Acceptance Testing, Regression Testing and Functional Testing.
  • Extensive experience in leading QA team in diversified platforms which include acquiring projects/tasks, providing estimates, creating Test plan, test strategy and time lines, scheduling tasks, assisting the team in creating test scripts and test data, performing testing, Configuration and Defect management, creating metrics and status reports to communicate project status, outages and project impacts
  • Handled multiple testers as a Lead, responsible for work allocation and resource management in the Onsite/Offshore Managed Service Model
  • Responsible for managing Manual and Automation teams and delegating work
  • Responsible for Customer Interfacing, Delivery and SLA Management
  • Experience in testing Web and SOA (Service Oriented Architecture) based applications
  • Well - versed with all stages of Software Development Life Cycle (SDLC) and strong working knowledge of Software testing
  • Expertise in Waterfall and Agile SDLC models, and Managed Service Testing framework
  • Internally Certified in Software Testing, Agile Methodologies and Leadership Training
  • Experience in independently managing multiple projects across different Lines of Business with the support of onsite/offshore model for some projects (IRIS, DIGITAL, INGD, and BAU)
  • Extensive experience in using testing tools such as HP ALM/Quality Center for test case Execution, SR and BR Requirements Tracking, Reporting and Defect Management
  • Exposure to HP Quick Test Pro for Automation scripts and HP Load Runner for Performance and Stress Testing activities
  • Expertise in Integration testing, Performance testing support, System & Regression testing, User Acceptance testing, Go-Live (BETA, Production) Support & End User Training

TECHNICAL SKILLS

Operating Systems: Windows XP/Vista/2007/2000

Technologies: .NET, Mainframe

Testing Tools: HP Quality Center, HP Quicktest Pro (QTP), HP Load Runner

Languages: C++, PERL

Test Management Tools: HP ALM 11.50, HP Quality Center, Version One, TFS

PROFESSIONAL EXPERIENCE

Confidential - Richmond, Virginia

QA Agile Lead

Responsibilities:

  • Working on Confidential ’s IRIS Agile platform as an onsite Agile Test Lead
  • Worked on Confidential ’s CrWeb Agile platform which is a proprietary web-based application that provides operational knowledge for contact centers
  • Lead for an Enterprise project to integrate CARD and BANK customer servicing tool, which is used by 35,000 call center agents world wide
  • Onsite lead for a team of 5 testers (Manual and Automation), responsible for work allocation, testing estimates, and managing overall delivery for each Sprint/Scrum
  • Responsible for work management within the team to deliver entire Test Plan, Business Assurance Strategy Document, and Test Cases
  • Working in an Agile environment with daily scrums, TFS updates, exposure to Version One
  • Identified, performed impact analysis and tested specific Business Risks in an SOA based application
  • Involved in daily Core hours and Integrated Meetings with affected platforms and Back End systems to determine project scope, testing criteria, and deliverables
  • Responsible for Testing scope, Deep Dive and Impact Analysis to provide Zero Defect production code
  • Managing and delegating work to a team of Automated testers to oversee automation tasks using Quick Test Pro
  • Knowledge Transfer sessions with Test Data Management for setting up the required Test Data for timely test execution

Confidential - Richmond, Virginia

QA Delivery Lead

Responsibilities:

  • Worked on Confidential ’s ING Direct Integration project as an overall QS Delivery Lead
  • Lead for a Finance project where we migrated from Confidential ’s in-house loan system to an external vendor, Primatics’ Evolv Servers
  • Responsible for creating the Test Strategy and Business Assurance Strategy document with accurate test assumption criteria, risks involved, test regions, entry and exit criteria, timelines etc
  • Responsible for tracking Business and System Requirement completion, approval and signoff
  • Handle tracking of test case writing, requirement to test case traceability matrix, and approvals
  • Responsible for test case execution tracking, sending out daily execution metrics, completion reports, defect reports, coordinating test calls and daily client stand ups
  • Overall Quality Center 10.0 ownership for maintaining, project test sets, open/close defects, requirements, and meeting all Confidential QS Standards

Confidential - Richmond, Virginia

Lead Test Engineer

Responsibilities:

  • Involved in Confidential ’s ProphIT to IRIS platform migration
  • Worked on Confidential ’s Basel Platform, a regulatory/compliance system to check the general health of all Confidential Assets and Liabilities, and to generate federal compliant reports
  • Onsite Lead responsible for offshore resource coordination and work allocation
  • Worked on large, integrated Speed Pod projects such as AutoPay (Online Recurring Payments) and Mobile Deals ( Confidential ’s initiative to offer spending deals to their customers)
  • Responsible for creating the Test Strategy Document, Business Assurance Strategy Document, Test Plan, Requirements Traceability Matrix, and Test Cases
  • Part of Business and System Requirement Review meetings to identify testing scope
  • Create Test Plan based on Use Cases documented in the Requirements Package Documents

Confidential - Richmond, Virginia

Senior Testing Specialist

Responsibilities:

  • Worked as a test lead with Confidential ’s core critical ProphIT call center application team
  • Quality Services Lead for multiple Integrated projects
  • Proficiency in HP Quality Center 10.0 for writing Test Cases, executing test sets, collecting results, logging defects and defect retesting
  • Experience in VRU/CTI call flow testing using in-house simulators
  • Performed Smoke Testing to ensure accurate software build promotion into the Integrated Test region
  • Involved in daily stand ups, meetings with developers and project leads to discuss technical issues, and give test plan walkthroughs
  • Part of Defect Review Board Meetings to discuss the severity and fix/release dates for defects

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