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Facets Qa Tester Resume

Tampa, FL


  • 8 years of Experience in testing Client - Server and Web-Based Applications.
  • Expertise in problem solving and bug tracking using HP tools like Quality Center.
  • Waste experience in working with QA methodologies, preparing Test Scenarios, Test Plans, writing Test Cases and executing them, performed Defect Reporting and Tracking through the entire defect life cycle.
  • Worked as Manual Tester and possess significant Automation Testing knowledge with hands on experience in QTP.
  • Proficient in performing various system testing i-e, load/stress, integration, unit, Regression, Back End, Front End and UAT.
  • Extensive knowledge in Running FACETS batch jobs and simultaneously checking the functionality of FACETS.
  • Extensive knowledge in FACETS claim Processing, Billing and membership data testing.
  • Good working knowledge of major Operating Systems such as Windows and UNIX.
  • Worked on different modules within healthcare (Membership, billing, enrollment, Claims, capitation, providers).
  • Expertise working in Healthcare industry with Claim Processing, Medicaid and Medicare modules.
  • Experience in Interface Testing and Data Conversion.
  • Good knowledge of different Software Development Life Cycle (SDLC); models like Waterfall, Agile.
  • Experience with HIPAA compliance (4010 &5010) and Healthcare systems.
  • Experience with Medicare, Medicaid, & commercial insurances in HIPAA ANSI X12 4010, 5010 formats including 270/271, 276/ 277, 835, and 837.
  • Experience with external membership/enrollment/claim system of Facets 4.71 and 5.01
  • Experience on Various modules of FACETS system such as claims, membership and pre-pricing.
  • Understanding of SQL (can access the integrity of database) and XML.
  • Good knowledge of Relational database systems and Data profiling.
  • Skilled at assessing client needs and making recommendations to enhance existing procedure to increase productivity.
  • Proven abilities in establishing effective task priorities as a team player with result oriented attitude.
  • Extremely energetic, detail oriented, organized, self-starter with the ability to work independently and excellent team player with strong analytical abilities, communication skills, interpersonal skills, and problem solving skills.
  • Possess strong ability to quickly adapt to new applications, platforms and ability to handle multiple tasks simultaneously.


Test Automation Tools: QTP/UFT, SOUP UI

Test Management Tools: QC/ALM, Lotus Notes, SharePoint, Selenium Web-driver

Test Documentation: Use Cases, Test Conditions, Test Scenarios, Test Cases, Test Scripts & Traceability Matrix

Languages: VB Script, SQL, HTML & XML.

Documentation: MS Office & Adobe Tools.

Operating Systems: Linux, Windows NT/2000/XP/Vista/Windows 7

Databases: Oracle 10g, DB2 & MS Access

Methodology: Agile (SCRUM) and ALM


Confidential, Tampa, FL

Facets QA Tester


  • Prepared Test Plan and Test Cases according the business requirements.
  • Participated in setting up testing environment.
  • Developed test cases and scripts using Quick Test Pro for Functionality, Security and Regression Testing.
  • Designed, Developed, Maintained and Documented POS Business Applications and interfaces for multiple environments.
  • Validated Medical, Hospital and Dental claims in FACETS, verified Codes with description and requirements, verified adjudication process of Claims of FACETS.
  • Extensively used Claims processing, Provider, Subscriber/Member, Utilization Management and NetworX Applications in FACETS, verified Co-pays.
  • Involved in FACETS Implementation, involved end-to-end testing of FACETS Billing, Enrollment Claim Processing and Subscriber/Member module.
  • Extensive GUI / Usability interface Checkpoint testing.
  • Created Text area Checkpoints to test the properties of the text in the application using Quick Test Pro.
  • Tested the properties of the tables using table checkpoints using Quick Test Pro.
  • Created page checkpoints to test the properties and contents of the web page using Quick Test Pro.
  • Conducted Parameterization to data tables using Quick Test Pro.
  • Created Multiple Actions using Quick Test Pro.
  • Performed Configuration Testing.
  • Conducted Back-end and Regression testing during the various phases of the application.
  • Performed Back-End Testing using SQL queries.
  • Created Scenarios to conduct the load test using Load Runner.
  • Performed Load, Stress and Performance Testing.
  • Assisted the UAT support team.
  • Analyzed test strategies, test cases for UAT.
  • Involved reporting and tracking the defects using Quality Center.
  • Used Quality Center to run manual and automated tests, report execution results.
  • Conducted result analysis and interacted with developers to resolve bugs.
  • Participated in the project meetings.
  • Reviewed the Control point documentation for business processes.
  • Executed quality control processes.
  • Participated in weekly touch point meetings with the team lead as well as bi-weekly deep-drive meetings with the director of consumer operations.
  • Conducted driving performance to reducing operational defects through both the daily and weekly processes.
  • Reported defects manually in the absence of fully developed defect tracking device.
  • Involved in the conception phase for the PEGA tool from the Business Requirements phase.
  • Involved in creating test cases from the BRDs and executing the test scripts.
  • Performed User Acceptance Test after the completion of the phase of development in the production environment and participate in Joint Application Development sessions for the second phrase.

Environment: PEGA, Quality Center, Ms. Access, MS Excel, MS PowerPoint, IE, Mozilla Firefox.

Confidential, Gaithersburg, MD

QA Tester


  • Developed Test Plans, Test Cases for the test
  • Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270/271, transactions.
  • Wrote test cases, test scenarios, or participating in testing activities for new functionality in an eligibility system.
  • Tested the interface between database and the application
  • Authored and executed Test cases for Claims and Customer Service Workflow manually.
  • Participated in requirement walkthroughs and creation of test plan
  • Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice
  • Worked on Unix Platform and experienced in back end testing by executing SQL Queries.
  • Involved in writing extensive SQL Queries for back end testing oracle database.
  • Retrieved files using SQL statements and UNIX commands.
  • Maintained Traceability matrix and Test Matrix
  • Enhanced Test Scripts using various utilities provided in Quick Test Pro like check points
  • Performed manual back-end testing using Oracle database on a UNIX.
  • Performed some backend testing using Database Checkpoints USING QC
  • Investigating software bugs and reporting to the developers using Quality Center Defect Module
  • Analyzed system requirements and developed detailed test plan for testing
  • Generated defect reports using Quality Center for the developers.

Environment: Win Runner, Quality Center, Windows 2000, Oracle/UNIX, MS office

Confidential, Hartford, CT



  • Analyzed Business Requirement Specifications.
  • Created Test Plans and Test Cases for the Functional, Integration, Usability, Security, and smoke testing.
  • Tested coordination of benefits (COB) claims pricing.
  • Processed Claims and validated a variety of Subscriber categories rates and Benefits such as; Co-payments, Deductibles, Co-insurance, especially coordination of benefits (COB) whether the system performs in accordance of the expected results.
  • Authored and executed Test cases for Claims and Customer Service Workflow manually.
  • Worked on legacy conversion data base systems on claims processing.
  • Knowledge of HIPAA Implementation Guides for health Care Industry.
  • Extensively worked with EDI transactions such as 835/837 and 276/277 following the HIPAA compliance EDI standard format of X12.
  • Performed Configuration Testing.
  • Conducted Back-end and Regression testing during the various phases of the application.
  • Performed Back-End Testing using SQL queries.
  • Created Scenarios to conduct the load test using Load Runner.
  • Performed Load, Stress and Performance Testing.
  • Assisted the UAT support team
  • Testing of all loops and segments for conversion of to HIPAA compliant 5010.
  • Experienced with external claim editing system on front-end system of FACETS.
  • Entered Claims and Customer Service Tasks into the FACETS.
  • Developed a thorough organizational knowledge of the capabilities and functionality of a MMIS (Medicaid Management Information System).
  • Involved in HIPAA implementation to ensure security and to protect the confidentiality of health information and guard it from unauthorized access.
  • Tested and validated the database tables using SQL queries.
  • Tested web services by generating XML SOAP requests and validated the corresponding XML SOAP responses.

Environment: QTP, Windows, SQL, SOAP UI, UNIX, Mercury Quality Center.

Confidential, Louisville, KY

Quality Analyst


  • Reviewed Detailed Design Specification, Functional Specification, and State Mapping Documents.
  • Prepared test cases on each scenarios based on the Design and Functionality Specification Documents.
  • Enhanced the Test Scripts by adding Check Points in QTP.
  • Performed data driven test for multiple scenarios with different sets of data using internal and external data sources.
  • Performed GUI testing and Functionality testing manually.
  • Created and maintained SQL Scripts to perform back-end testing on the oracle database.
  • Wrote complex SQL queries to perform the Back End Testing of the Oracle database using PL/SQL and UNIX shell commands.
  • Performed Security Testing on the application
  • Worked in ANSI X EDI Transaction and validate the date from EDI transaction.
  • Worked with providers and Medicare or Medicaid entities to validate EDI transaction sets or Internet portals. This includes HIPAA 4010; 837, 835, 270/271, and others.
  • Documented the test results and reported the status of assigned test tasks and issues to project QA Lead.
  • Performed Back-End Testing using SQL queries.
  • Created Scenarios to conduct the load test using Load Runner.
  • Performed Load, Stress and Performance Testing.
  • Assisted the UAT support team.
  • Analyzed test strategies, test cases for UAT.
  • Used SQL statements to query the Databases.
  • Executed test cases found errors reported defects, determined repair priorities, did regression testing and closed by using Mercury Quality Center.
  • Categorized bugs based on the severity and interacted with developers to resolve them.
  • Responsible for performing various types of process evaluations during each phase of the software development life cycle, including audit, review, walk through and hands on system testing.
  • Extensively used Microsoft Office Suite of products for documentation and data interpretation.

Environment: QTP, SQL, Windows XP, UNIX, XML, Mercury Quality Center, Internet explorer, Windows, MS Office

Confidential, IL, Chicago

QA Analyst


  • Analyzed business requirements and module-specific functionalities to identify test requirement in a agile environment.
  • Participated in daily scrum meeting.
  • Developed Requirements Traceability Matrix to track requirements
  • Conducted Manual Testing for checking the flow of the application functionality
  • Manually tested each module of the application and verify against expected results
  • Analyzed user requirements and prepared test approach document
  • Prepared test requirements, test cases manually
  • Checked the data flow through the front-end to back-end and used SQL queries to extract the data from the database
  • Hosted the application online using Microsoft SharePoint excluding some functionality those were developed to use by employees only.
  • Conducted Back-End Testing for Oracle databases using complex SQL queries
  • Performed various types of Black box testing
  • Performed Database Integrity Testing by executing SQL statements
  • Performed comparison of actual report with the expected values by querying the database
  • Performed extensive manual testing on critical functionalities of the application
  • Created and tested scenarios using positive and negative test data
  • Wrote simple to complex SQL queries to verify the database tables for the data inserted from the GUI
  • Modified and maintained test cases with changes in application interface and navigation flow
  • Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status
  • Created and Maintained Traceability Matrix and performed GAP Analysis
  • Prioritized and reported defects, presented documents and reports in weekly team meetings
  • Simulate business use with multiple users with typical business scenarios
  • Interacted with developers and team members for verification and validation aspects
  • Conducted Integration test for the application
  • Performed User Acceptance Testing (UAT).

Environment: HTML, IE, Java, UNIX, Oracle, Mercury Quality Center, SQL, MS Office.

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