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Quality Assurance Analyst/business Analyst Resume

Jacksonville, FL

SUMMARY

  • IT Professional with 9 years of experience seeking a position in a fast paced and driven environment.
  • A team player that looks to reduce cost at all times to improve quality for the department and companywide.
  • Strong ability to coordinate projects and to facilitate projects to completion.
  • Excellent organization and planning skills coupled with the expertise to prioritize projects and multiple tasks.
  • Broad range of skills as QA Analyst and Network Administrator utilizing the tools to ensure that IT projects are completed on time, within budget, and in compliance with SDLC (Software Development Life Cycle).

TECHNICAL SKILLS

Application Software: MS Office Tool Suite (Outlook, Word, Excel, PowerPoint, Visio), Automated Web Testing Tool - ETester, PVCS Tracker, Puddy, Autosys, Omni Station, Toad, RapidSQL, PVCS Version Manager, Quality Center, QTP training, Rational ClearCase, Rational RequisitePro, Clarity, Remedy, ADP, VBA, OLAP, BI, SSAS, SSRS, SSIS

Operating Systems/Software: MS Windows Server 2003/2000/NT, SharePoint, HTML, Windows 7-98, Symantec Professional Antivirus/Mail Security/Ghost, UNIX, Sybase, OMNI, DBArtisan

System Hardware: Compaq, Dell, IBM, Macintosh, HP Servers, ThinkPad Laptops, Sonicwall firewalls, Checkpoint, Websense, Gateway, Linksys, PBXs

PROFESSIONAL EXPERIENCE

Confidential - Jacksonville, FL

Quality Assurance Analyst/Business Analyst

Responsibilities:

  • Work with Instructional Design team in preparing of test plans, scripts and software tools for the purpose of application regression testing. Facilitate testing activity, document and report on defects, and be accountable for the overall testing process.
  • Prepare a test plan and test scripts to test each software component and demonstrate the business condition under test and the expected result
  • Ensure high quality and accuracy is maintained through testing phases of the Software Development Life Cycle

Confidential - Jacksonville, FL

Quality Assurance Analyst

Responsibilities:

  • Work in partnership with their onshore colleagues to deliver projects to agreed scope, timelines and costs. Projects can include corporate strategy projects, operations improvement, organizational transformation as well as traditional development projects. Specifically to:
  • Proactive test preparation based on the documents; raising issues and clarifying doubts when they exit
  • Execution of QA/ User Acceptance tests for projects in line with Test Strategy, Project Plan & Test Plans

Confidential - Jacksonville, FL

Quality Assurance Analyst/Business Analyst

Responsibilities:

  • Involved in various business operations and helped in gathering, analyzing and documenting of requirements.
  • Analyze test cases to validate the changes and make recommendations for improvement.

Confidential

Quality Assurance Analyst

Responsibilities:

  • Streamlined a project from 600 test cases to 150 allowing the project to come in on time and under budget.
  • Wrote SQL queries in Toad to query Oracle and DB2 databases to (1) find test participants prior to testing and (2) verify database mapping and other test parameters after testing.
  • Inspected and approved expected results for Requirements, Functional Design, and Technical Design to ensure all deliverables are accurately and completely defined prior to System Test utilizing Waterfall SDLC .
  • Created and maintained System Test scenarios and cases, including expected results, for new or existing software applications to ensure that all data processing requirements are met prior to production implementation.
  • Prepared test environment, created and manipulated test data, and prepared tools prior to test execution ensure a stable environment for testing. Communicate with development, project team, and the users to provide a test status and to resolve issues identified during testing.
  • Provided Support System Testing SLAs to ensure excellent customer service by identifying, recommending, and implementing changes to enhance the effectiveness of quality assurance strategies.
  • Ensured SDLC policies were followed.

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