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Qa Lead And Sme Resume


  • To be a part of world - class knowledge-based organization where I can play a key role in the QA / testing / Test management / Security testing and support of high value solutions by utilizing and enhancing my knowledge and potential.


  • Overall experience of 10 years and 9 months in the IT industry in the field of Software Testing and Quality Assurance.
  • Working as QA tester / Test Lead, project: State of Tennessee for Medicare, Medicaid eligibility and MMIS (Medicaid Management Information System ( MMIS ) .
  • Experience of 9.9 years as Sr. Software Test Engineer/ QA lead in Confidential .
  • Responsible for Test planning, execution, production support, Resources work forecast, Test estimates.
  • Excellent client-interaction skills, ability to outperform under pressure.
  • Test Lead experience of around 3.0 years having leaded a team of 12 members in Amdocs Billing (Enabler), (Invoicing (EOC and EOD), Usage processing, Charging, Rating, A&F, AMDD, AR (Account Receivable), CRM, production support & performance testing support Project.
  • Have worked in Manual Functional Testing, Regression Testing, End-to-End Testing, System testing, Security Testing, Production support activities, Performance testing support, Performed Test lead / Senior tester role in projects.
  • Have worked in Telecom Domain (5 years), among this I have 3 years of Amdocs Billing QA experience, Advance level knowledge in Amdocs Billing.
  • Having 5.0 Years of Healthcare domain experience with ‘State of California’ (Project: CalHEERs, Affordable care act (Obama Care)) and project: Tenncare, for Medicaid & Medicare Eligibility / Notices / MMIS (Tennessee state eligibility determination system).
  • Having 4 years of client facing role’s experience at onshore locations across US, Canada, Israel in complex functionality projects.
  • Worked as test lead for WTMS. (Walmart transportations management system) for transportation domain.
  • Project transition experience & production development experience.
  • Analytic and troubleshooting skills on production tickets / issue using Remedy Tool.
  • Having Hands-on LoadRunner. (identify key scenarios / Creating test scripts, executing /retest/Analyze test scripts for application under test)
  • Web penetration testing using various tools. Having sound technical skill in finding security vulnerability, performing manual penetration testing on web, analyzing logs for IAM. Validating and analyzing security policy/validating IAM, SQL injection.
  • Having advance level of Microsoft Excel Knowledge.
  • Having scripting knowledge on Vugen (Tool: Loadrunner).



QA lead and SME


  • Test Plan, Test Case Creation/Scenarios & Reporting.
  • Review / create test deliverables and own the CR/Modules, Onshore- offshore Co-ordination along with Development team.
  • Defect triaging, Defect Retest, UAT Support, review Functional and Technical documents for CR created by Business Analyst and Technical lead respectively.
  • Performing System test, Integration testing for Eligibility and Notices.
  • Team monthly work forecast.
  • Assigning work to Team members and providing daily status to Project manager.
  • IRS Notice Testing, End-to -End testing, regression testing, System testing (1095A and 1095B validation).
  • DW and OBIEE validations.
  • Use Eligibility Systems applications to validate snippets validation.
  • Onshore - offshore handoff / status reporting.


QA lead / Senior Tester


  • Designing of the Test case, Test scenarios, review test results, tracking execution progress/CR completion, Review Functional and Technical Documents for CR prepared during Design phase.
  • Managing multiple projects with Onshore and off-shore team, team size: 6 Full time resources.
  • QA Test Execution & Reporting and Interacting with External teams for Resolution of issue.
  • Communicating Potential issue / risk to Confidential Management.
  • Mitigating risk and tracking change request progress, Status reporting, Confidential management.
  • Co-ordination between other onshore team E.g.: eligibility, portal, finance management, SAWS.
  • Have worked on eligibility determination for Medical ((For county: LRS, LD, C-IV) / APTC/CCP) & providing support for SAWS testing from Notices point of view.
  • Performed RCA on SIR and production defect & defects raised by testing team.
  • Providing UAT support.
  • Working as Functional SME for Notices module.


On-shore Test Lead


  • Test Execution & Reporting and SME for REM Team.
  • Test Case Creation/ Planning and Review and Onshore Offshore Co-ordination with Testing and Dev team.
  • Technical Lead for WTMS (Walmart transportation) Issue reported to REM Team.
  • Defect triaging and detailed initial investigation.
  • Sprint planning / Estimation / participate in UAT with product owners.
  • Providing KT to Offshore.
  • Performed end to end testing / Unit testing / Assembly testing / End to End testing for sprint user stories.
  • Support to UAT / Performance testing.

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