SUMMARY

• Over 8 years of experience in the Information Technology industry functioning primarily as a Quality Assurance Analyst.
• Strong knowledge of SDLC and STLC concepts, Agile Methodologies such as SCRUM methodology.
• Highly dedicated to produce professional work with highest quality and creativity
• Having good experience in Banking, Retail, HealthCare, Automobile and Energy domains.
• Good testing experience in all phases of project life cycle End 2 End testing - Functional testing, Integration testing, Regression testing, System testing and UAT testing.
• Excellent Analytical skills for reviewing/analyzing requirements/functional specifications and identifying, missing, incomplete, inconsistent and contradictory requirements.
• Preparation of Defect Metrics and Productivity Metrics for the team, worked as back end test worked in creating manual test cases in HP Quality Center and JIRA.
• Participated actively in requirement gathering sessions and made proposed test strategy, test cases for the application.
• Experienced in interfacing with various stakeholders like Developers, Business Analysts, Test Lead and Test Managers.
• Excellent team player, verbal and written communication skills..
• Received numerous appreciations for detail oriented and thorough approach.
• Manage client expectations effectively and work to increase client satisfaction and deepen client relationships.
• Personal skills include strong sense of organization, effective time management and excellent communication skills with the ability to work amongst the large teams as well as independently.
• Conditioning all different types of loans in MSP as per request from the testing team.

TECHNICAL SKILLS

Operating System: Windows, UNIX

Database: MS SQL Server, Oracle, DB2, MSP (BKFS), Passport

Testing Tools: HP Quality Center, ALM, JIRA, QTP, Test Drive, SoapUI

Software Testing Methods: ETL Testing, End to End testing, Black box testing, Integration testing, Regression testing and Functional testingTools SQL, PuTTy, Toad, CAST, DB2

Microsoft Office: Word/Excel/Outlook/PowerPoint

PROFESSIONAL EXPERIENCE

Confidential, Jacksonville, FL

QA Tester/MSP Testing Support

Responsibilities:

• Create test scripts while considering impact in future releases and execute test scripts.
• Utilize Team Foundation Server (TFS) to create and execute test cases and record, report and track defects.
• Conditioning the data using CICS MSP screens and Querying the data by using PASSPORT.
• Loans staging in Default work flow systems application and Doc Loading.
• Request Test accounts for UAT and PROD for the testing and Responsible for multiple projects assigned per release cycles and support after release.
• Facilitated test plan review calls with internal and external groups for Continuous Testing.
• Performing UAT testing on Agent Desktop, MSP, DWS (Default Work Flow System) loans.
• TFS is updated with changes found in documentation and testing changes.
• IdentifyData setup/ conditioningand dependencies of test cases.
• Work with development team to resolve defects and any environment issues
• Report test status to all teams.
• Utilized MSP(Mortgage Services Platform) to verify information displays correctly from MSPto the system screens.
• Identified different SOR’s and the related entities and attributes.
• Create different subject areas and created different entities in MSP as per request.
• Perform data Validation, Data integrity before delivering data to operation, business, and financial analyst.
• Involved in Developing Passport Queries for extracting data from test and production databases to perform data analysis and data quality checks.
• Assisted in preparation and coordination of Unit Testing and UAT testing.
• Fully using SQL in Data Modeling, Issue Reporting, and Monitor ETLInterchange Process to assist Panasonic Database Architects in SQL Queries validation.
• Execute negative and positive test cases and log the defect in ALM. Follow-ups the defect in status meeting and re-test, closed after fixed and making sure builds testing done on time for Release.
• Work closely with application developer to adhere to the reports in timely manner, any delay more than one day is escalated to avoid delay in testing.

Confidential, GA

QA Tester

Responsibilities:

• Experience in Automotive Embedded ECU software systems as systems engineer and validation.
• Automotive experience in testing Navigation, Voice Recognition, Bluetooth and Audio systems inInfotainment.
• Proficient in analyzing the System & Functional Requirement specifications.
• Worked as a bridge for Customer issue tracking and New software release.
• Developing the Features based on CR and linking the Capabilities for implementation.
• Hands on experience creating Test plan, Scripting, Updating and Executing the Test cases.
• Expertise in writing, executing the Negative and Corner test cases.
• Determined working on bug tracking and debugging the test cases
• Specialized in "Effective Route Cause Analysis".
• Extensive knowledge of CAN, MOST and LIN protocols.
• Tools experience include CANoe, CANalyser, IBM DOORS and RTC.
• Sound knowledge working on Unit, Functional, Black box and In vehicle testing.
• Verification of DTC, DID using on board diagnostics.
• Capable of working independently and keen to expose with new technologies and tools.
• Involved in scripting the test cases, testing and reporting issues to developers for navigation system and voice recognition.
• Tested Voice Recognition for Navigation for features like enter destination, point of intersection,cancel the route.
• Performed functional and integration testing to verify the requirements were met.
• Performed functional and integration testing to verify the requirements were met.
• Verification of features in audio system AM/FM, CD, AUX, SDARS, and other features related to this audio control module.
• Testing includes pairing issues, audio quality, reliability, device performance.
• Verified the speed of operation, stress the system can handle while giving multiple voicecommands.
• Responsible for raising the bugs and retesting the test cases after fixing the bugs.
• Active participant in analyzing and debugging the issues.

Confidential

QA Software Analyst

Responsibilities:

• Analyzing Business Requirements and preparing test design documents.
• Responsible for preparation and execution of High level Test cases and Test Scripts.
• Executed, verified and reviewed Test Procedures and Maintained Test Results.
• Mapping (RTM) the requirement and test cases.
• FollowedAgile Methodologies and Software Quality Audits for all the Phases of SDLC.
• Extensively worked onHP Quality Center tools to Write Test Cases, Execute Test Cases, Log Defects, Track Defects and Prioritize Defects.
• Managed defects using Defect module of HP Quality Center.
• Create defect reports using Dashboard module of HP Quality Center as required.
• Exported test cases from excel to HP Quality Center using the MS Excel Add in.
• Responsible for Backend testing using Oracle SQL queries.
• Involved in reviewing Test Plan Document with onshore QA’s, BA’S & Developer’s and offshore teams.
• Involved in conducting walkthrough of critical test cases and incorporate comments.
• Coordinated with offshore team members on a regular pace for giving them a clear picture of the changing requirements.
• Coordinated with off-shore resources for test case development and test execution.
• Reviewed the test cases and defects logged by the offshore team.
• Provide extensive pre and post implementation support throughout project lifecycles.
• Involved in End to End Testing (E2E).
• Participated in Daily Scrum Meetings, Sprint Review retrospective meetings and elaboration meeting.

Confidential

QATester

Responsibilities:

• Analyze Business, System requirements and Test Requirements Document (TRD) that are being loaded in JIRA.
• Wrote and executed test cases in JIRA for System Testing and User Accepting Testing (UAT).
• Managed defects using Defect module of JIRA.
• Create defect reports using Dashboard module of JIRA as required.
• Exported test cases from excel to JIRA using the MS Excel Add in.
• Executed manual regression test cases after the bug fixes as per test scenarios.
• Performed regression tests to verify bug fixes for each release.
• Performed Black box, User Interface (UI), functional, Usability testing of web application and validated business rules.
• Worked in Agile environment, in which User Stories with its tasks were assigned to me as per the iteration.
• Attended SCRUM every morning to get updates and provide updates to the team.
• Used SQL queries to perform the backend testing of the Oracle database.
• Generating weekly status reports to the team manager, attend weekly status meeting with team members, team managers, business analysts and technical team.

Confidential, New York, NY

Quality Analyst

Responsibilities:

• Reviewed and analyzed Business Requirements and Use cases to understand the functionality and to write test cases.
• Created Requirement Traceability Matrix document and update them regularly.
• Developed a road map by understanding the business logic and User Requirements for Test execution.
• Coordinated and liaised with the Quality Assurance and User Acceptance Testing teams for defect tracking, created test cases.
• Performed Sanity Testing, Integration Testing, GUI Testing, Functional Testing, Regression Testing and System Integration Testing.
• Actively participated Change Requirement Meeting and reviewed Change Request Documents.
• Organized and managed test cases effectively with JIRA.
• Used JIRA with confluence for all of the testing efforts.
• Extensively performed sanity testing for each new build delivered.
• Determined and documented the nature and priority of defects occurred while testing and co-ordinate with the development team to confirm the fixes.
• Conducted back end testing using SQL queries.
• Conducted formal team review meetings & produced daily progress report, Defect report to Project Managers.
• Coordinated Testing efforts with business analysts, users and developers.