PROFESSIONAL SUMMARY:

• Over 6 years of experience in Information Technology wif emphasis on Quality Assurance of Client Server and Web based applications using manual and automated testing (QTP).
• In - Depth noledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Defect Life Cycle and different types of testing.
• Proficient in various Software Development Lifecycle methodologies such as Agile and Waterfall.
• Excellent Knowledge in managing QA processes using Test Management tools such as TestRail, Test Link, HP Quality Center(QC), HP Application Lifecycle management (ALM) and Jira for Bug tracking.
• Extensive experience in working closely wif the development team, QA, Users and Project Managers during all phases of the product life cycle.
• Experienced in developing and executing SQL queries for Oracle and SQL Server to validate data at the back end.
• Ability to interact wif developers and product analysts regarding testing status and to maintain detailedQA documentation.
• Extensive experience in analyzing Requirements and user stories and converting them into Test Cases.
• Hands on experience in handling multiple projects wif competing priorities simultaneously.
• Developed extensive Test Plans, Test Cases based on the Business Requirements and Functional Specifications.
• Good Experience in Web based Application testing including Functionality, Usability Interface, UAT and Compatibility testing.
• Experience in performing Data Migration Testing.
• Comfortable working in a demanding, rapid iterative development environment.
• Proficiency in collaboration wif business analysts for requirement clarification and developers to meet all the acceptance tests dat reflects the desired functionality.
• Ability to work independently as well as work wif teams having varying backgrounds on complex issues and has strong verbal and written communication skills.
• Experience in testing activities for projects involving onshore and offshore teams.
• Excellent team player, quick learner and self-motivated.
• Strong aptitude towards learning new technologies.

TECHNICAL SKILLS

Operating Systems: Windows XP, NT, Vista, Linux/Unix, Windows 7

Project Methodologies: Agile-Scrum, Waterfall

Databases: Oracle11g/10g, SQL Server 2012

Languages: SQL, C, C++

Documentation Tools: MS Office, Excel, MS Visio Pro, MS Project, PowerPoint

Browsers: I.E (Version 6.0 to 11.0), Fire Fox, Opera, Safari and Google Chrome

Testing Tools and Bug tracking: TestRail, Jira, Scrum Works Pro, QC, QTP (UFT 11.5), Test Link, ALM

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Senior QA Engineer

Responsibilities:

• Worked wif product manager and business analysts in understanding the project requirements including definition, creation and execution of the test scenarios and approaches.
• Responsible for Web based manual testing of Regonline product for functionality performance and usability.
• Developed and executed test cases for user stories using TestRail and HP ALM test management tools.
• Proficient in using Jira tool and Scrum Works Pro for reviewing user stories, creating sub tasks, logging hours for user stories and collaborate wif the team members.
• Worked on migration project to migrate the data from legacy system to Oracle utilizing the mapping document and validating the data using sql queries.
• Agile (SCRUM) methodology was followed. Actively participated in sprint planning, estimation, QA sprint meeting, backlog grooming, retrospective and sprint demo.
• Defects were created and tracked using JIRA tool.
• Extensive noledge in creating and executing SQL queries for verification and validation of data in oracle database using inner and outer JOINS, sub-queries, aggregate and analytical functions.
• Worked as a liaison between QA team and customer support team. Before assigning the production bugs to Dev team, I was responsible in replicating the issue in Production environment wif detailed documentation and tan passing it over to Dev team.
• Developed Test Plan and Test Cases by going through the Functional Requirements and User (Business) Requirements Documentation.
• Identified and created test data to perform positive, negative and boundary validation testing.
• Experienced in GUItesting, Smoke, Functionality, Regression, Integration, Usability, User AcceptanceTesting(UAT), System Testing, compatibility testing and End to Endtesting during the various phases of the development of the application.
• Responsible for communication wif the users and responsible for working wif the users closely duringUATand getting the required sign-off's.Escalation and resolution of issues wif different teams during theUATphase, getting the re-work done in a timely manner and re-testing the same.
• Responsible for creating bug summary report for QA sprint meetings.
• Worked on mobile testing using Apple and Android devices.
• Used QTP/UFT to perform regression testing.
• Managed the defect tracking process to ensure dat defect tracking is properly addressed (identification, fixing, re-testingof defects).
• Co-ordinated wif the offshore team for completion of the project tasks on a daily basis.
• Effectively used F12 developer tool option in Internet Explorer browser to test web application using different versions of IE.
• Providing quick resolution and suggestions for the issues reported during UAT testing for business users.
• Provided Test Estimates for various phases of the project.
• Categorized bugs based on the severity and interacted wif developers to resolve in timely manner.
• Experience in preparing test data and performing data validation using SQL queries.
• Mentor new QA team members to explain about the product, tools and processes dat are followed.

Environments: JIRA, TestRail, HP ALM, SQL Server Management studio, Scrum Works Pro, Windows XP/7.

Confidential, Dallas, TX

QA Tester/consultant

Responsibilities:

• Developed test cases to ensure dat functionality, usability and reliability of applications are consistent wif requirements and established acceptance criteria.
• Reported and managed defects to ensure dat all issues are resolved according to established guidelines and expectations.
• Used Quality Center/Jira for requirement management, planning, scheduling, executing tests and tracking defects.
• Worked wif business users and analysts in understanding the business requirements and in creation and execution of the test scenarios and approaches.
• Created and executed SQL queries using Multiple inner and outer joins, Complex joins between multiple table, sub queries, Unions, decode functions, aggregate and analytical functions.
• Participate in review meetings for the various sprint cycles to understand the release backlog to estimate and plan for the release cycle according.
• Executed test cases and procedures manually and compared actual results against expected results.
• Performed GUI, functional, regression, positive, negative and system testing on various applications.
• Maintained Requirement Traceability Matrix (RTM) to make sure dat test plans were written for all the requirements.
• Maintaining Communication wif cross functional teams through all phases oftestingto prioritize bug resolution.
• Work wif the Business Team to review UAT validation scenarios and assisting in executing the UAT test cases.
• Coordinating wifOffshore/Onsite Counterpart for updates/deliverables on daily basis.
• Attending inQASign-Off meetings by providing Covered scope of Testing to confirm the overall Testing and ownership of the modules/areas tested.
• Waterfall and Agile Scrum methodology was followed.
• Defects identified in testing environment were communicated to the developers using the defect tracking tool Quality Center/HP ALM.
• Worked closely wif developers to track, log and follow through on all software bugs and provided more information about bugs, helped them in fixing the bugs.
• Wrote SQL Queries to cross verify the data on the front-end UI and backend oracle database using TOAD and SQL Developer.

Environments: HP Quality Center, Windows XP, UNIX, Excel, Oracle 10g, Toad, SQL Developer.