PROFESSIONAL SUMMARY:

• More TEMPthan ten years of working experience as QA Engineer in different industry including Financial, eCommerce, Health Care & Media, Publishing, News Media, Electronics Media, Video Streaming etc.
• Proficient in both Manual and Automation Testing wif ability to manage the automation of the entire testing cycles and leading the testing team wif detail attention.
• Extensive experience creating and designing Test Strategy Documents, Test Plan, Test schedules, Test Cases, Test Procedures and Test Scenarios in an innovative approach,
• Strong Business expertise in Requirements Analysis utilizing Automated tools to import and document specifications, creative and critical thinking, listening ability, multi - tasking, eliciting requirements
• Excellent research and Documentation skills including Test Plan, Test Case Specifications, Test Requirements, Test Case Matrix and Defect Reports.
• Experience in Web based testing including GUI Testing, Regression Testing, Integration Testing, System Testing, Functional Testing and Unit Testing
• Experienced in managing defect life cycle using HP Quality Center/ALM, JIRA and Version One, Begherd, Visual Studio, TFS (Team Foundation Server)
• Experienced in managing the agile projects by creating stories/defect, assigning tasks & tracking defect using Version One & JIRA Bug Herd, Visual Studio, Team Foundation Service
• Experienced in using different Test Management system like ALM/QC, Jira to write, execute test case and for defect management
• Experience in developing quality standard and plan by determine acceptance criteria and control of non-conformities put teamwork effort
• Experience in Leading, Managing and Driving both Manual QA team Automation QA teams in Agile Environment, applied diplomatic manner, client relationship management,
• Experience in developing automation script for regression testing using different tools including Selenium Web Driver
• Experience in converting existing QTP/UFT Script to Selenium WebDriver using Java for cross browser support
• Experienced in developing Selenium TestNG based automation framework using Page Object Model(POM) design pattern.
• Extensively used Apache POI for Excel based Test Data Manipulation & Extent Report for Selenium WebDriver based test framework
• Extensively used Eclipse as Java IDE for code development, refactoring & debugging.
• Experience in using GitHub as code repository & version control system along wif eGit client plugins wif eclipse
• Experience in using TFS as code repository & version control system along wif eGit client plugins wif eclipse
• Experienced in implementing Data Driven Framework using Java, Selenium WebDriver, Apache POI& TestNG as a part of data validation
• Experienced in Testing Mobile application using both Simulator/Emulator Real device. Used Perfecto Mobile to automate mobile application
• Experienced in performing backend testing using SQL, used different SQL client like TOAD, SQL Developer & SQL Server Management Studio to write and execute SQL Scripts.
• Extensively used SOAP UI to test Web Service/Rest API.
• Experienced in web service validation using soapUI pro. Used assertion in soapUI to validate response xml
• Extensive knowledge of software Quality Assurance Techniques and Analytical skills coupled wif Good written and verbal Communication and Interpersonal skills, ability to quick adapt adjust to change.

TECHNICAL SKILLS:

Automation Tools: Selenium Webdriver, Eclipse IDE, MAVEN Framework, Jenkin, TestNG, POM, Page Object Model, Cucumber, Junit, Extent Report, QTP/UFT

Language: Java, VBScript, HTML, XML, SQL, Shell, Gherkin

Test Management: HP ALM/ QC (Quality Center), JIRA, Version One, Bugherd, MS Visual Studio, TFS (MS Team Foundation Service)

Database: Oracle, SQL Server, DB2

Operating System: Windows, UNIX, Linux

OTHERS: HP ALM, QC, Version One, MS Visual Studio, Team Foundation Service (TFS), Bugherd, SALESFORCE, Sandbox, Underwriting, Customers Account Management System (CAMS), SOAPUI, JMeter, Apache POI, GitHub, TOAD SQL Developer, Web Service/Rest API

PROFESSIONAL EXPERIENCE:

Confidential, New York

QA Lead/Business Analyst/QA Project Manager

Responsibilities:

• Rationalized all Information Technology Processes and procedures for Bizfi MCC following ‘Business Requirements’
• Developed testing plan, schedule and maintain the test matrix based on development completions and project timelines. |
• Attended weekly executive meeting, scheduled Product Owners meetings, Project Managers meetings as well as daily developers and QA engineers. | Organized, scheduled and led cross functional team meetings, using organizational initiative, facilitating
• Evaluating end-to-end integrated systems and recommending action plans; | Provided knowledge based opinion for strategic decision-making
• Providing testing recommendations, other process recommendations | Developed and maintained high-level design plans for logical and technical IT systems architecture
• Elicited information from customers to create requirements, use cases, application specifications, test plans and test scripts
• Reviewed test scripts to ensure testing efficiency | Responded to inquiries from users and technical support
• Served as Selenium Automation Lead using Maven
• Developing and executing strategic test plans based on ‘Business Requirements’ and processes across industries, follow up the updates
• Performed and supervised integrated and functional tests | integration testing, feature functionality testing, validation testing and regression testing
• Worked closely wif UI specialists to improve testability of requirements specifications,
• Tested applications and logged in defects using Bugherd and Visual Studio.
• Coordinated of user acceptance testing (UAT) of final IT infrastructure and software development deliverables through Bugherd, MS Visual Studio, Team Foundation Service
• Completed regression testing on the application process and newly build application and functionalities of all phases of the software development lifecycle.
• Communicated wif Project Managers, Systems Architects, Systems Analyst, DBA's and Software Engineers to gather requirements for testing and development estimates for testing execution in total Project Manage
• Directed to created test data, cases for System Integration, Regression, and User Acceptance testing. | Logged, reported and prioritized the found defects | Performed and supervised QA testing practices in mobile device
• Implemented test metrics to communicate status of testing and error correction.
• Conducted extensive data review and data analysis/verification by writing and executing SQL queries
• Utilized SQL to create scripts and extract data used in system data validation, preparing functional documentation per required software features.

Environment: Version One, HP ALM, Java, SQL

Confidential, DE

QA Engineer - Team Lead

Responsibilities:

• Analyzed system requirements and document entire software testing process accordingly
• Cooperated and performed wif development group to resolve the difficulties came across in a test execution
• Interacting wif business analysts and developers and participate in risk analysis & gap analysis based on the requirements.
• Work wif Scrum Master & Product Owner to identify story dependencies and missing stories from the backlog
• Ensured traceability of test cases back to project requirements and Participated in walkthrough of test cases
• Conducting different types of meetings and walkthroughs, discussed the outstanding defects, informed the QA manager wif the update test status etc.
• Introduced, developed, documented, and periodically update the QA Test Plan, process and Procedures Manual and Objectives
• Served as a resource and communication point for decisions about test schedule changes, resource forecast and estimation
• Performed manual testing for checking Functionality, Smoke Testing, Usability Testing, User Acceptance Testing and Regression during the various phases of the development of the online application.
• Experienced in Using Version One to manage/analyze stories & project wall
• Automated regression test suit using Java, Selenium WebDriver, Eclipse IDE and TestNG
• Implemented Data Driven Framework using Java, Selenium WebDriver, Apache POI & TestNG as a part of data validation and set up customer accounts in test environment
• Implemented html & AngularJS based Automation test report using Java based ExtentReport library
• Lead, Manage and Drive QA automation teams in Agile methodology
• Identify, establish and implement standard operating procedure (SOP) and work instructions (WI) related to Production, Maintenance and Quality Assurance
• Conducted User Acceptance Testing/ UAT to gain business signoff and ensure that all outstanding Defects have been addressed
• Analyzed session logs and debugging transformation logic for failed jobs and provide root cause analysis report to developers
• Quickly identified and communicated issues that have the potential of Record and analyze defects and validated.
• Thoroughly conducted compatibility testing in different browser, including Chrome, Firefox, and Internet Explorer & Edge.
• Performed Database Validation to check the updated data in the database using SQL quires
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing enterprise level complex SQL statements on the Oracle Database using TOAD
• Used Rendezvous point to better control and generate peak load on the server theirby stressing it, and measuring its performance.
• Expertise in testing Web Services using SOAPUI
• Designed and develop data driven framework using excel as data source for extensive testing of web service using SOAP UI Pro
• Prepared a detail test schedule and test metrics on a weekly basis to know the status of the application

Environment: Version One, HP ALM, Java, SQL

Confidential — NYC, NY

QA Project Manager /Business Analyst

Responsibilities:

• Verify that the requirements of the organization’s Quality Assurance Program are implemented and maintained. This quality assurance program
• Establishes the procedures of the management, planning, design, implementation, licensing, procurement, installation, and evaluation of the products, infrastructure and/or services developed, acquired
• Ensures adequate product testing prior to implementation. Administers problem management process, including monitoring and reporting on problem solving and root cause analyses.
• Acts in coordination wif functional business’ and outsourced suppliers’ quality assurance peers. supervising and coordinating Transformative Technologies group's software quality control program. This includes working in an Agile Team environment, developing and executing on a strategy to ensure the group's products meet all internal and external requirements before reaching our customers.Monitors the daily operational activities of systems, study functional issues by recognizing basic problems, analyzing potential solutions and implementing system resolutions.
• Overview Integration Testing course wif the development of test plans, test cases, coordinate other IT departments, integrated team and support system, developed cross-functional test strategy
• Overview and Logs, tracks and prioritizes system issues assuring quality, accuracy, maintain deliverables timeline and product quality to the stockholder.
• Analyzes, define, and prepare documents of business processes, functional requirements, ensuring that application meets functionality requirements and expected business benefits.
• Communicates plans, status and issues to management on a regular basis.
• Responsible for all facets of the User Acceptance Testing (UAT) & signoff process.
• Prepares and/or reviews end user documentation, materials, curriculum and schedule. Conducts classes
• Consult wif internal clients to identify, clarify, and resolve complex issues critical to our strategic and operating success
• Work closely wif business stakeholders to document current state business processes, gather requirements, document user stories/use cases and formulate desired future states
• Work wif business stakeholders, project managers, designers, and IT to analyze requirements and translate them into functional specifications
• Provide guidance to QA analysts to ensure proper testing. Develop documentation, including user stories, and polished presentations for senior management
• Maintain and update the software development stages in Jira

Confidential, NY

QA Analyst

Responsibilities:

• Review and analyze the ‘Office of Financial Aid’s on going SDLC Requirements, and functional design specifications to ensure of deliverables
• Provide leadership in developing test plans, test cases, test scripts and test reports on multiple projects
• Ensure that the test coverage plans are created, and expectations are tested
• Perform testing on various software, data environments, and reporting systems; Isolate, replicate, and report defects and verify defect fixes.
• Assist in executing test plans for state and institutional aid as well as new programs as assigned.
• Identify the subset of the unit data that will be reviewed for quality assurance
• Changes to applicable business practices as related to the ing regulations and other Title IV federal programs in the Financial Aid Office.
• Testing federal Title IV regulations, Title IV funds for programs offered in modules, state rules and institutional policies for financial aid to include, but not limited to ing, enrollment changes, disbursements
• Creating and reviewing weekly quality assessment reports, monitor progress and report error trends to project manager
• Verification and R2T4 and interpret to ensure accuracy in weekly quality assurance reports.
• Creating policies and procedures for the Quality Assurance group; enterprise, departmental, project.
• Liaison wif development, management, product owners, and support.
• Report and consult bugs wif developers, engineers and other stakeholders.

Environment: s: Version One, ALM, SQL, soapUI, QTP, Visual Studio

Confidential, New York, NY

QA Engineer/Business Analyst

Responsibilities:

• Analyzed Business and Functional requirements and provided feedback to business analyst
• Developed test plan, test cases, test scenarios, traceability matrix, logging defects and run defects review meetings Analyzed requirements, provide testing scope and proposed the testing methodologies.
• Expertise in analyzing Business requirement specification and System Requirements specifying
• Performed System, Integration, Regression, Failover and Compatibility Testing
• Expertise in creating TestStrategy,Test Plan, TestReports,TestCases and TestScripts forAutomated andManual Testing based on the functional specification for the Functional, Regression, GUI Usability and System Testing
• Provided project risk analysis and assessment report to management and go through each risk item in a meeting wif management
• Worked in Agile environment and run daily scrum, Sprint Planning meeting & retrospective meeting wif the team.
• Retested production issues and developed test cases from production issues for regression testing in QC
• Extensively used Quality Center from running Test scripts through Defect reporting and tracking
• Used Quality Center to maintain, and to execute QTP and Manual Test Scripts, and to manage defects.
• Converted exiting QTP/UFT Script to Selenium WebDriver Script using Java, Selenium, TestNG& Apache POI for cross browser support
• Implemented Page Object Model (POM) design pattern while developing TestNG Driven Selenium WebDriver automation script for code reusability better maintenance
• User Eclipse IDE as coding & Debugging editor and GitHub as source control repository
• Thoroughly Cross browser tested projects to support IE, Edge, FireFox, Safari, Opera and Chrome.
• Performed data migration testing, and using data validation testing using SQL script
• Developed SQL Script in TOAD and executed script for test data creation and regression and technical integration testing
• Design & Developed data driven framework usingsoapUIto test web services
• Execute test data and regression tests scripts after a release to ensure system is functioning properly and no new issues have arisen and provided daily status updates to the respective track leads.
• Involved and responsible for creating Daily and weekly status reports regarding the progress of testing the process.

Environment: Oracle, ALM/QC, JIRA, Version One

Confidential

QA Engineer/Business Analyst

Responsibilities:

• Managed all QA related roles and functions, halp improve the user experience wif new products
• Review product requirements and technical specifications of product features. | Assembled knowledge of intended customer experience.
• Produced and implement detailed-arranged test plans and end-to-end customer experience test cases
• Identify test requirements and run manual test | Run stress testing, performance testing, functionality testing and scalability testing. | Provide accurate testing time estimates.
• Prioritize, plan and coordinate all testing activities, logging and tracking bugs.
• Submit bug reports in a timely fashion, collaborating wif developers and product managers. | Perform regression testing once bugs are resolved.
• Partner wif product and engineering teams | Confirm users’ experience, ensure product quality delivery.
• Lead and manage teams of QA engineers. | Hiring interview and train new team members. | Identify and track QA metrics and KPIs
• Assist product team, recognize opportunities and features that enhance customer experience
• Experienced working video streaming, mobile app development studio |
• Experience working in cross-functional teams | Experience working in AGILE environment
• Knowledge of video and audio encoding / transcoding formats and processing (MPEG/AVC/ HEVC, AAC/Dolby, Video/Audio Preprocessing Functions)
• Firm understanding of video quality attributes

Confidential, Melville, Longisland, NY

QA Analyst

Responsibilities:

• Analyzed system requirements and document entire software testing process accordingly
• Cooperated and performed wif development group to resolve the difficulties & conflict came across in a test execution
• Ensured traceability of test cases back to project requirements and Participated in walkthrough of test cases
• Introduced, developed, documented, and periodically update the QA Test Plan, process and Procedures Manual and Objectives
• Served as a resource and communication point for decisions about test schedule changes, resource forecast and estimation
• Participated in regular status meetings to state any bugs, problems and risks, negotiating stakeholders,
• Performed manual testing for checking Functionality, Smoke Testing, Usability Testing, User Acceptance Testing and Regression during the various phases of the development of the online application.
• Experienced in Using Version One to manage/analyze stories & project wall
• Designed the Test Strategy for multiple projects, defect management using JIRA and HP QC
• Analyzed session logs and debugging transformation logic for failed jobs and provide root cause analysis report to developers
• Quickly identified and communicated issues that have the potential of Record and analyze defects and validated Expertise in designing/developing
• Thoroughly Cross browser tested projects to support IE7+, FireFox, Safari, Opera and Chrome.
• Performed Database Validation to check the updated data in the database using SQL quires
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing enterprise level complex SQL statements on the Oracle Database using TOAD
• Expertise in testing Web Services using SOAPUI (Simple Object Access Protocol User Interface).
• Prepared a detail oriented test schedule and test metrics on a weekly basis to know the status of the application

Environment: Windows, JMeter, SVN, Java, J2EE, IBM WebSphere Commerce Server

Confidential, NY

QA Analyst

Responsibilities:

• Analyzed eCommerce platform, developed supporting processes and test strategy,system requirements and document entire software testing process accordingly
• Examined to determining acceptance criteria of new features and enhancement of the application
• Determine the test suite impact for upcoming tests execution, set the test schedule base on capacity
• Ensured traceability matrices of tests, participated in walk-through of test cases. Introduced, developed, documented, and periodically update the QA Test Plan, process and Procedures
• Coordinate and develop test schedule changes, resource forecast and estimation etc.
• Joined frequently in status meetings of newly found bugs, problems and risks
• Performed and coordinate manual testing for checking Functionality, Smoke Testing, Usability Testing, User Acceptance Testing and Regression during the various phases of the development of the online application.
• Experienced in Using Version One to manage/analyze stories & project wall
• Designed the Test Strategy for multiple projects, defect management using JIRA and HP QC
• Analyze the issues and provide the root causes report to the developer’s team.
• Review the Automation Framework in Selenium, TestNG and Maven, Cucumber outcome. Suggestions for Adding, Deleing and direction of using different data to set the Automation execution in data driven frame.
• Provide the newly discovered of impediments that stopping the procedure of application developing task to the designing and business stakeholders
• Determine and perform the database validation using SQL queries, ensuring consistency between the front-end back end match, using Oracle DB wif TOAD.
• Used Load Runner for stress test, familiar wif Rendezvous point
• Expertise in testing Web Services using SOAPUI (Simple Object Access Protocol User Interface).

Environment: Windows and Linux, LoadRunner/Performance Center, JMeter, QC, QTP, SVN and Jira, Java, J2EE, IBM WebSphere Commerce Server

Confidential, NY

QA Analyst

Responsibilities:

• Architected and implemented test plan, test cases and process workflow.
• Involved in generating test plan, test cases and executing test cases using Quality Center
• Ensured traceability of test cases back to project requirements and Participated in walk-through of test cases
• Introduced, developed, documented, and periodically update the QA Test Plan, process and Procedures Manual and Objectives
• Developed structured test cases and test scripts to be executed manually by testers or automatically by test tools. Evaluates testing processes and methods to ensure consistency based upon standards
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing enterprise
• Worked wif all Agile Development and SCRUM process throughout the entire project.
• Designed the Test Strategy for multiple projects, defect management using JIRA and QC.
• Involved in Cross browser testing is used on Internet Explorer and Netscape Navigator for browser compatibility
• Automated functional test cases using QTP, VBScript & Descriptive programming. Customized the QTP Test as per the Test Case by using the VB-Script.
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing enterprise level complex SQL statements on the Oracle Database using TOAD Extensively
• Executed Load Test, Stress Test and Endurance Test by uploading the VuGen Scripts into LoadRunner Controller
• Developed test suite, test cases, execute test cases and generate report in soapUI. Experienced in developing test automation framework in soapUI for functional and regression testing in SOA platform. Performed xml data validation using an assertion method in soapUI
• Created QA Process Workflow documents in MS Visio to define and design effective QA standards and practices.
• Defined and Implemented the Software Development Life Cycle wif process development meetings.
• Analyzed session logs and debugging transformation logic for failed jobs and provide the root cause analysis report to developers
• Communicates test results to others (management, QA team, development team, etc.) and provides updates

Environment: UNIX, MS SQL Server, Window, Oracle, XML, Java, QC, QTP

Confidential, New York

QA Engineer

Responsibilities:

• Reviewed Project Artifacts, analyzed Requirements, designed the test plan and provided the weekly status report that includes testing metrics, test logs and test summary reports
• Defined and Implemented the Software Development Life Cycle wif process development meeting
• Worked in Agile environment and run daily scrum, Sprint Planning meeting & retrospective meeting wif the team
• Introduced, developed, documented, and periodically update the QA Test Plan, process and Procedures Manual and Objectives.
• Prepared documentation, Test Scenarios, test Cases, Performed and assist UAT on Functional and Business Process, logged defect, Report to Project Manager on UAT Test results and test metrics.
• Developed, Architected and implemented test plan, test cases, test scenarios, traceability matrix, and process workflow logged and run defects review Meeting
• Designed standard QA metrics reports for bug tracking and reporting using Quality Center
• Ensured traceability of test cases, participated in walk-through of test cases, developed excel report of RTM in Dashboard view.
• Analyzed Business and Functional requirements and provided feedback to the business analyst.
• Developed Technical Design Specification Report in analysis view. Retested production issues and developed test cases from production issues for regression testing in QC.
• Used Version One Tool for managing the story in Agile Environment. Also, used both QC & Jira for defect Management
• Tested Mobile app using both Simulator (AVD for android and XCode for iOS) & Real device. Used Perfecto Mobile to automate mobile application.
• Developed SQL Queries to view the RTM Summary in Top-Down / Bottom-UP and RTM details in statistical analysis View.
• Performed backend testing using SQL queries; Select Update, Truncate, and Delete etc.
• Developed SQL scripts in TOAD for backend data validation testing and data integration testing
• Performed Database Validation to check the updated data in the database using SQL queries.
• Wrote PL/SQL statements to test the result of deployment for correct business logic.
• Performed web service testing and response data validate using soapUI tools
• Interact wif developers, configuration management while handling production issues wif development teams and business analysts.

Environment: MS Excel, SQL Server, ALM/QC, JIRA, Version One