SUMMARY

• Quality Assurance professional with extensive experience working in agile environments and utilizing SDLC methodologies.
• Specialties include working with clients to provide solutions that increase customer satisfaction, facilitating simplified software, adapting modeling techniques in order to build better processes and mechanisms, providing detailed attention to technical requirements in order to attain superior design, and the ability to adapt to ever - changing requirements and circumstances in order to ensure the delivery of better functioning software.
• Manual and Automated (QTP) test scripts for standard windows applications, web-services, GUI and Non-GUI applications.
• Worked from within development department to help get a formal QA department up and running with equipment, creating test cases from user stories and requirements and specifications, procedures for documenting code bugs, change request submission processes via Web based tracking tool (Gemini).
• Work with Developers for Release Control Documentation Standards (Subversion, Version Control)
• Organize testing levels between two departments’ unit test, integration test, system test, stress test, white/black/grey box testing and the processes that are followed using bug tracking repository.
• Experience managing QA deliverables
• Create Peer Review Documentation for Development to append to bug tracking ID.
• Testing C++, VB applications, Client/Server, .Net applications and JAVA applications on Virtual Machines.
• Testing Financial/Accounting back-office domain, online web-based reporting, price book data, AR, GL, AP entries.
• Client/Server/Web service testing, Mobile Java Applications Testing with Oracle back-end.
• Customer implementation guide, and peer review documents checking for vulnerabilities laid out customer requirements/specification standards.
• Was heavily involved in modification requirements of payment applications to conform to standard, which gained customer satisfaction.
• Experienced in technical documentation and user guides, examining and providing feedback on user requirements, Statement of Work (SOW).

TECHNICAL SKILLS

• ASP .Net Framework
• C#
• C++
• Visual Basic 5 & 6
• JAVA Applications
• XML
• HTML
• SQL Server 2000
• 2005
• SQL Express 2005
• SQLite
• IBM Informix Dynamic Server
• Oracle RDBMS
• Linux
• Unix
• Secure Shell Scripting
• multiple Microsoft Windows platforms
• basic Mac OSX
• VBA
• Windows communication foundation
• JIRA and Gemini (major Bug Tracking
• Project Tracking software)
• End to End Business Workflow Testing SOUP UI
• UAT Testing
• Mobile Testing
• PDA and Tablets
• IBM Cognos (Business Intelligence (BI)
• ETL

PROFESSIONAL EXPERIENCE

Confidential, Oklahoma City, OK

Quality Assurance Analyst - Lead

Responsibilities:

• Develop Test Plans, Test cases, Test Procedures for various types of testing such as Ad Hoc, Functional, GUI, Integration, Regression, Data Validation, User Interface, and overall system integration
• Test applications to discover bugs, as well as provide feedback on usability
• Participate in brainstorming meetings and daily scrums
• Meet with users to understand business requirements
• Proactively assess risks and help to find issues as early as possible
• Help to improve our developer testing processes by placing Quality Controls and Checks.
• Writing test automation code using Selenium and participating in code reviews
• Stay up to date on best practices and technologies in QA and coach the team
• Help contribute to the internal knowledge base, and train users on how to use our applications

Confidential, Chicago, IL

Quality Assurance Lead - SAP

Responsibilities:

• Integration, grey box and white box testing between three different systems.
• SAP-.NET-FTP-Integra (Third Party Shipping Application), which will automate/enhance the shipping process for both Dry and Liquid products.
• ERP Modules: Supply Chain Management, Order Processing, Financial Accounting.
• Lead QA team in validating and verifying the SAP-Integra shipping application, which improved the shipping and scheduling process by 30%, saving Confidential approximately 250/k annually.
• Data Driven Testing to validate the process between three separate integrated systems.
• Create Test Plan and drive the entire testing process by following Standard QA Process and Control Procedure.
• Develop QA Strategy/Supporting QA Team in completion of assigned tasks.
• Designing/Creating/Executing test scripts using HP ALM/QTP and generating Test Reports/Results as required by the Project Management.

Confidential, Oklahoma City, Oklahoma

Software UAT/Business Analyst

Responsibilities:

• Analyze functional specifications, design documents, and use cases to write applicable test cases for User Acceptance Testing for Functional and Regression Testing
• Develop and execute manual and automated test scripts for integration testing and accurately report results.
• Troubleshoot, document, report and track defects using JIRA/SharePoint
• Integration testing with web services and external services using SOAP UI and .Net Embedded Framework.
• End to End Business Workflow Testing Update and maintain regression test scripts.
• Create test plans, support documentation, user guides, and training materials, as required.
• Set up and maintain testing environments (i.e. various operating systems, virtual environments). Test Confidential Application on Android and iOS 7.1.2 Systems.
• Analyze current quality assurance and testing practices and provide input to increase effectiveness and efficiency.
• Managing test planning, test scripts, defect tracking/reporting,and test progress report.
• Report all UAT Results adhering to specifications and business requirements.
• Documented testing metrics and project feedback.

Confidential, Oklahoma City - Oklahoma

QA Engineer / Business Analyst

Responsibilities:

• Responsible to effectively translate and communicate business needs to IT staff.
• Conducts analysis of business and user needs by gathering requirements through observation, receiving, and otherwise obtaining information from all relevant sources.
• Conduct Ad-hoc, Regression and System Testing while considering the business implications of the application of technology on to the current and future business environment.
• Develop, implement and maintain documentation of program development and Test Results by reporting User Acceptance Testing through JIRA
• Performance Test plan creation and execution.
• Lead Testing projects, both from an application and business process perspective.
• Interview or survey customers to determine what and how information is processed.
• Conduct trial runs of programs utilizing approved User Acceptance Testing, to ensure they produce the desired integration results on Mobile Devices (Android/iOS) using AppPerfect Testing Tool for ASP .Net
• Write instructions and manuals following documentation standards to guide end users.
• Report Project/Test status, issues, and timelines to management staff and project teams.
• Lead team in problem resolution, evaluation and implementation of solutions.
• Provide support and training to other Business/Test Analyst when needed and participate in peer review.
• Forge strong relationships within core Chesapeake business units.

Confidential, East Lansing, Michigan

Software QA Lead

Responsibilities:

• Confidential is the leading provider of web-based, front- and middle-office technology solutions to the financial services industry.
• From trade processing and account management to comprehensive cost basis reporting and automated account opening, maintenance and funding.
• Portfolio Management such as, Real-time access to balance, positions and transaction history, Realized and Unrealized gains and Losses, Tax Load Accounting, Trade Order Entry, Automated Credit Checking, Real-time quotes, and Investment Banking/Fixed Income.
• Corporate Database Application is a 3-tier built on ASP .Net Framework, client-server based online and batch application that provides system functionality and supports the complex investment needs of the retail investor.
• Highly transactional Financial and Investment domain to buy, sell or exchange Stocks, Securities, Bonds, Loaded Mutual Funds, Unloaded Mutual Funds and Options.
• Analyze functional requirements to create test strategy plan, traceability matrix, test scenarios, and test cases.
• Setting up virtual QA environments for tests automation in Quality Center and ad hoc scripting.
• Assign tasks to team members for Functionality Testing, Load Runner and Performance Testing. Regression Testing and End-to-End System validation by performing User Acceptance Testing.
• Conduct weekly defect review meetings with development team to monitor the progress and review current issues.
• Managing bugs tracking system using HP Quality Center 10.00 and reporting bugs severity high, medium or low (Security Constraints).
• Replicate bugs to analyze the issue by development team or project manager.
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, and Defect Logs, Weekly progress, and system integration testing reports.

Confidential

UAT Software Analyst

Responsibilities:

• Involved in analyzing system design specifications and developedTest Plans,Test ScenariosandTest Casesto cover overall quality assurance testing.
• JAVA, C#, VB based client/server application for retail c-store integration to a large scale fuel management,
• Payroll and Financial domain systems utilizing price book manipulation, 4gl and VB6 applications.
• Testing Back end Databases housed in a Unix and Linux environment using Secure Shell Scripting.
• Determine testing requirements, develop and review SQL scripts for positive and negative test scenarios, to conduct baseline testing, and generate reports.
• Retail software back-end designed in Oracle, ASP. Net Framework, using Windows Communication Foundation (WCF), Service-Oriented (SO) Software As A Service (SaaS) and front-end in Visual basic and C#, JAVA using Quality Control methodologies and design patterns.
• Analyzed application, system, and security errors/logs. Escalate issues to development team using JIRA and verify fixes.
• Design test plans and defined cases for functional, integration system, white box, gray box and user acceptance automated testing utilizing HP Quality Center process flow for User Acceptance Testing
• Attend weekly defect report meetings and present progress updates.
• Drafting of a new or revised SLA, ensuring that it is consistent with the contract of appointment. Identifying the relevant KPIs that are to be provided by either party to ensure that monitoring of each party's performance and adherence to the SLA is effective.
• Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).

Confidential, Del City, OK

QA Test Lead

Responsibilities:

• Develop, document and release test procedures to verify correct and reliable operation of Control System Software and Hardware; support development of higher-level automated Quick Test Professional tools for User Acceptance Testing.
• Execute test procedures; document and present test results; update test databases; support identification, prioritization, tracking, exception handling and retest of software and hardware defects uncovered during testing.
• Graphic User-Interface testing involvement in two different product lines with retail management back-office accounting software. Financial Domain knowledge utilizing KPI’s (Key Performance Indicators).
• Customer interaction to gather requirements, feature addition, beta tester feedback helped improve quality.
• Tested front-end applications in VB5 and VB6, .Net Desktop Application, C#, HTML, XML, ASP and UML, Test Mobile Applications on Android and iOS, Client-Server web applications with Oracle/SQL back-end utilizing Secure Shell Scripting and running commands on SSH.
• Prepare and present status reports in areas of responsibility.
• Good experience in preparation of test bed, Installation testing, Replication of problems & Generation of bug report.
• Professional experience in designing Test Cases and Test Scripts for Windows, Java and UNIX environments.
• Has experience in Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Parallel testing with developers has helped gain quality software and efficient time management within the software development department.