SUMMARY

• Overall 11+years of extensive and diverse experience in the field of Information Technology and 6+ years of QA extensive and business with emphasis on Quality Assurance, Testing and Web development.
• Monitoring and tracking defects, establish communication plans, perform application demos, retrospective meetings and process improvements.
• Test estimations, resource planning, risk analysis, determine skills, training, deliverables, schedules, plans, procedures; trained QA testers on tools and process by providing priority, technique and planning direction.
• Extensive work onSQLwhich included writing complex SQL/PL SQL queries, Stored Procedure, Functions, Triggers, optimizing queries using various tools, creating tables etc.
• Excellent understanding of the Software Development Life Cycle and the role of a QA.
• Excellent understanding of the System Testing Life Cycle (STLC).
• Tested applications using Test Script Language (TSL).
• Extensive knowledge and experience working in an Agile environment
• Excellent in Requirement analysis, Testing strategies, Testing Approach, Manual testing methodologies,
• Test case writing, Test data preparation, Reporting, Test management, Defect management and in concepts of end - to-end project execution.
• Experience in functional testing, integration testing, regression testing, GUI/UI testing, back-end testing, browser compatibility testing, and component testing on Windows.
• Knowledge in developing and maintaining test scripts, analyzing bugs, interacting with team members and track the bugs till closure.
• Experience in tracking and reporting bugs/defects using Automated or in house defect reporting tools.
• Extensive knowledge and proven fluency in MS office application (word, power point, web-based application, Excel, outlook, Access).
• Wrote SQL queries and UNIX shell scripts to perform Backend testing.
• Experienced in using Quality Center, RQM, and IBM Rational Clear Quest
• Well verse with using Quick Test Professional (QTP) to support test automation using potential features like Data Driven Tests, Check Points, Regular Expressions and Functions.
• Strong Automation experience using IBM Rational Functional Tester(RFT8.5/8.6)
• Experience administrating and troubleshooting Microsoft servers supporting Active Directory, Domain Controllers, DNS, and DHCP.
• Strong understanding of networking (i.e. TCP/IP, IPCONFIG commands, SSL).
• Experience in storage administration with fiber channel, iSCSI and NAS
• Knowledge of Latest technology and ability to learn new Technologies rapidly.
• Hands-on experience with performance test simulations, performance analysis, performance tuning, and performance monitoring in a tier environment.
• Team player with strong people skills, a self-starter capable of multi-tasking.

TECHNICAL SKILLS

Databases & RDBMS: MS SQL Server, Oracle, Microsoft Access, MySQL

Operating Systems: Windows 98/ME/2000/XP/7,UNIX/Linux

Application: Microsoft Office 2003/2007/2010/2013 , Microsoft Visio

Servers: Windows Server 2003, Windows 2000, Windows Server 2008

Programming Languages: UNIX shell scripting, HTML, Expression web, Java, VB Script

Testing tools: HP QTP/UTF, Selenium IDE, IBM RFT, RQM, and HP QC/ALM

SAP Skills: ERP System SAP R/3 4.7, ECC 5.0 & ECC 6.0

Bug Reporting Tools: RTC, Excel Spreadsheets, Clear Quest, and Jira

Quality Process Improvement: STLC and SDLC methodologies

Other: Mainframe, VMware vSphere Client/Server, vCenter, ESXi/ESX, TCP/IP, NetBIOS, LAN, WAN, OSI Technologies, Network Installation, Printer Maintenance, repair and troubleshooting.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Sr. Software QA Engineer

Responsibilities:

• Responsible for design and delivery of training on the topics of web accessibility, web standards, accessible application development, and accessibility testing
• Coordinated QA release deployment(s) and verification
• Lead the Defect Management process during the test execution phases performing daily triage meetings.
• Communicated progress of QA test plan by facilitating meetings with senior leaders and Product and Development teams.
• Lead the Quality Assurance effort
• Facilitated conversion of regression test cases into automated test scripts to run various scenarios with multiple test data to ensure better coverage.
• Liaised with cross-functional teams and off shore teams to gather requirements and better understand system complexities
• Contributed to implementation of test strategy, review of test cases, and delivery of test estimates for various project phases.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL
• Performed web-based transaction, batch transaction and file exchange testing
• Performed trading partner testing
• Verified that successful integration can be achieved between the system and external entities.
• Performed Navigation testing, Cross-browser testing on IE, Firefox, and Chrome.
• Used Color Contrast Checker to analyze webpage colors to verify the contrast and ensure better accessibility.
• Wrote and Performed Smoke test and Functional testing on every build of the application.
• Extensively used of RQM for test planning and defect reporting, tracking and executing manual test cases.
• Built various automation suites in RFT to support various test environments.
• Performed automation testing using RFT by creating test scripts and executing on weekly basis
• Extensive involved with QA/DEV team to update existing automation regression suites.
• Manual test scripts were developed and converted into automation scripts for regression testing and smoke testing using RFT.
• Provided weekly reports on automation executions and coverage
• Executed end-to-end test cases to validate integrated functionality.
• Worked on test team status reports and proactively addressed issues related to environment/integration/builds.
• Developed Test Plans, Test Scenarios and Test cases, Web Testing, Software documentation from business, technical and functional requirement.
• Perform Web Services and XML testing using Soap UI.
• Retrieve the WSDL via Web Services discovery endpoint URL into Soap UI.
• Validated SOAP response using various assertions such as X path, Contains, SOAP Fault, Schema Compliance.
• Implemented automation using Selenium ide
• Extensively automated regression and functional test suites by developing over 350 test cases using selenium ide
• Extensive knowledge in using Selenium commands e.g. Actions, Accessors and Assertions.

Environment: IBM RFT, RTC, RQM, Java, Manual testing, MS SQL Server 2008, Oracle 10/11G, and Selenium IDE

Confidential, Tallahassee, FL

Sr. /Lead Software QA Engineer

Responsibilities:

• Worked on test team status reports and proactively addressed issues related to environment/integration/builds.
• Attended Defect Triage meeting. Informed Senior Management of Risks / Issues discovered while testing.
• Wrote and execute test cases and test scripts based on user cases.
• Responsible for design and delivery of training on the topics of web accessibility, web standards, accessible application development, and accessibility testing Participated in prepare for System integration testing Exit and User Acceptance Test Entry meeting
• Performed User Acceptance Test on the application by interacting with the end-users.
• Executed end-to-end test cases to validate integrated functionality.
• Carried out Regression testing when new change packages are implemented.
• Designed and developed Test Plan and Test cases for the Testing Effort.
• Ensured a top user experience by meeting with users and UAT teams to address testing defects.
• Analyzed requirements and the critical areas of the application to setup and execute baseline tests.
• Analyzed the Test plan, which detailed the testing scope, strategy, test requirements, and necessary resources.
• Provided weekly reports on automation executions and coverage
• Developed automation test scripts for regression testing on the application using IBM RFT.
• Built various automation suites in RFT to support various test environments.
• Developed and converted manual test scripts into automation scripts for regression testing and smoke testing using IBM RFT 8.5
• Created data from the scratch or import data into a new data-pools using csv file.
• Performing testing of new software releases on Java based web applications.
• Conducted Data integrity and Data validation test manually.
• Performed Smoke and Functional testing on every build of the application.
• Document all test execution results, including, but not limited to, steps executed, screen shots, detailed results to support defect resolution using RQM.
• Extensively used RQM for test planning and defect reporting, tracking and executing manual test cases.
• Maintained bug reports using Rational ClearQuest.
• Used JAWS for 508 compliance testing.
• Analyzing the results by using the Test Suites through Regression Testing.
• Performed Input Validations, User Interface Validations, Browser Compatibility testing.
• Performed Navigation testing, Cross-browser testing on IE, Firefox, and Chrome using browser tools such as Web Accessibility Checker and Wave.

Environment: Clear Quest, RQM, IBM RFT, Java, Manual testing, MS SQL Server 2008, Oracle 10/11G, Linux, and Mainframe

Confidential

Sr. Software QA Tester

Responsibilities:

• Designed and developed Test Plan and Test cases for the Testing Effort
• Executed end-to-end test cases to validate integrated functionality using JAMA.
• Maintain QA lab standards, documentation review assisted in establishing and maintaining best practices for QA
• Responsible for analyzing the requirements and the critical areas of the application to setup and execute baseline tests
• Used Load Runner for stress test and performance/load tests.
• Generated and implemented templates for Test Plan, Test Cases, Test Scripts, Business Analysis, Gap Analysis, Test Defect Log, Test Case Checklist.
• Responsible for identifying the functional test cases for Regression Testing and automated these scripts
• Developed automation test scripts for regression testing on the application using QTP
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Conducted Data integrity and Data validation test manually.
• Performed Sanity Testing and Smoke Testing.
• Follow a specifically defined process to execute and document test cases and document identified defects
• Document all test execution results, including, but not limited to, steps executed, screen shots, detailed results to support defect resolution using JIRA
• Document all defects identified using JIRA
• Conducted user acceptance testing with business users
• Supported Production deployment
• Assisted in the setup of the environment

Environment: JAMA, QTP, JIRA, Load-Runner, Java, Manual testing, Windows 2003/2008 Server, MYSQLLinux

Software Test Engineer

Confidential

Responsibilities:

• Worked with the product backend QA team verifying complex algorithm, data processing and results using Microsoft SQL 2008.
• Responsible for writing ETL table test cases under general guidance of the test lead
• Verifying the data in target database by ETL process
• Verified column mapping between source and target
• Reviewing data for cleaning and validation process.
• Verifying the data which is loaded into target data bases
• Maintained the daily error log for cleaning the data
• Execute manual and automated test cases as a part of systems testing. Isolate, reproduce and track defects and verify fixes.
• Performed functional testing, integration testing, regression testing, GUI testing, back-end testing, browser compatibility testing, and component testing on Windows.
• Provide client, server, SAN storage array support for the configuration and maintenance of the engineering computer lab systems.
• Managed higher availability and data protection using VMware vCenter Server Create and maintain storage allocation
• Execute test procedures for ensuring the quality and serviceability of new features and releases of software for Confidential storage products VNX, VNXe and VPLEX.
• Provide support for Confidential storage including the design, implementation and support of Confidential Storage arrays and software e.g. CLARiiON, VNX, Power-Path, Confidential Celerra, and Data-Domain.
• Developing and maintaining test scripts, analyzing bugs, interacting with team members and track the bugs till closure.
• Performed risk assessment and notified business and stakeholders for possible mitigations.
• Performed Smoke Test as necessary and verified new builds to environment(s).
• Participated in the Project Meetings and Walkthrough in pursuit of Information Sharing as well as resolving the intermittent issues of concern
• Implements and defines testing methodology and standards to improve results.
• Supporting a high availability development/production environment or in the testing of products or applications in a Virtual Server environment.
• Works independently with other engineering functions from design through production to design, develop, and implement procedures for testing systems and equipment.
• Contribute to test automation activities through knowledge of coding/programming in current languages.
• Debugs software products through the use of systematic tests to develop, apply, and maintain quality standards for company products.
• Administer the automation module for the System QA host interoperability team. Assess the automation requirements, test the automated scripts and make them available for use.
• Participate in auxiliary projects such as adding features to the Master Equipment List website and management of lab equipment.

Environment: MS SQL Server 2008, Oracle 10G, Java, Manual testing, Windows 2003/2008 Server, MYSQL, Red Hat Linux, Java

Confidential

IT Support technician

Responsibilities:

• Provide technical support to end users on all software and hardware applications (running on Windows XP and Windows 7)
• Desktop support for Windows XP and 2007 Pro along with MS Office 2003/2010 Pro and all supporting software applications
• Perform Window 7 deployment
• Engaged in the installation / upgrade software, system configuration and repair and replacing of computer and printer hardware
• Setting up permission, delegating permission, Routing Groups and Routing groups Connectors.
• Provide disaster recovery in the event of network downtime and/ or building destruction.
• Hardware install and maintenance for site servers, desktops, laptops, printers, scanners, projectors, video conferencing equipment, IP phone system, and many others peripherals
• Performed installs, maintained, network operations for a static addressed client server environment including cabling, network stack build out and troubleshooting with CISCO routers and Netgear switches
• Create and regularly refine backup protocols to ensure data and network integrity
• Determined the causes of networking problems and utilized diagnostic testing software and equipment to troubleshoot various technical problems under time constraints
• Managing and Monitoring Dynamic Host Configuration Protocol (DHCP)
• Implementing an Active Directory Forest Domain Structure
• Implementing an Organizational Unit Structure
• Implementing User, Group and Computer Accounts
• Implementing the Placement of Domain Controllers
• Designing an Active Directory and Network Infrastructure, Forest and Domain Infrastructure, Site Infrastructure
• Implementing Group Policy