SUMMARY

• Experienced in SDLC and Analyzing Business Requirements utilizing Waterfall, Agile/Scrum process cycles as well as reviewing and analyzing Business Requirements and developing detailed Test Plans, Test Cases and Test Scripts.
• Multi - skilled with expertise across software development lifecycle and toolset.
• Strong understanding of techniques such as Continuous Data Integration, Continuous Delivery, Test Driven Development, Cloud Development, resiliency, security.
• Skilled in testing of Client/Server and WEB based applications using automated testing tools like Team Track, Win Runner, QTP, Test Director and Quality Center.
• Proficient in writing SQL queries for data validations and conducting data driven Tests by utilizing SQL to check the same functionality for different data points.
• Conducted Test Case and Defect Management including analyzing requirement specifications and developed Test Objective, strategies, Scope, Test procedures and Test Matrices.
• Accomplished Business Analyst, with creating and developing technical specifications documentation, gathering Business/Functional user requirements, creating Use Cases as per user requirements, developing/designing diagrams such as Activity, Class, and or Sequence diagrams, and creating Business Requirements Document (BRD).
• Well versed in Change Management, Website Content Management and conducting tests such as Integration, Regression, Functional, User Acceptance, Cross browser, Performance, System Testing, Black Box, Ad-Hoc and Load Testing.
• Excellent working knowledge of designing & implementation of all QA test strategy plans manually and automated test solutions for Client/server and Web applications with Mercury Interactive test suite.
• Trained and Coordinated with Offshore teams to resolve issues and manage systems.
• Extensively used Test Director for specifying requirements, updating Test Cases, application testing status reporting, maintaining Test scripts, and observing traceability.
• Uploaded Business requirements, test scenarios, test cases and defects from MS Word and Excel to Test Director.
• Well versed with SQL/PL SQL queries to run the data integrity tests.
• Hands-on experience in UNIX, Windows environment, .Net and Java technologies.
• Effective leadership skills with good written, verbal communication and presentation skills. Self-motivated with result oriented approach. Committed collaborator and Team leader.
• Completed Test Scripting, end to end testing, SIT, UAT and Production Validation during Monthly Deployments.
• Proficient in testing web applications for Medicare, Medicaid, Healthcare Mobile Testing devices such as iPhone, iPad, Android, GalaxyTab, Nexus and Telecom, Banking, Revenue Management, Pharmacy Management and Insurance.
• Organized, goal-oriented, self-starter, and ability to master new technologies, manage multiple tasks while following through from start to completion.
• Resolved high priority Client Inquiries for TV Ratings and Digital Ad Ratings at Confidential Media Research.

TECHNICAL SKILLS

Languages: .Net, Visual Basic Applications, Java, JavaScript, J2EE, CSS, PL/SQL, DB2, MySQL, Python, SAS.

Databases: Oracle SQL Server, Oracle, SQL Developer, Oracle DB Visualizer, Hadoop.

Operating Systems: Windows NT/2010/XP, UNIX, LINUX

Web Development: HTML, XML, DHTML.

Scripting: TSL, VBS.

Web Browsers: IE6, IE7, IE8, IE9, IE10, IE11, Chrome, Safari, Firefox.

PROFESSIONAL EXPERIENCE

Confidential, Tampa, Fl

Lead Assistant Manager - QA Coordinator

Responsibilities:

• Managed a team of QA Analysts and is responsible for work load balancing
• Developed and maintained test plans, manual and automated test scripts for reporting, functionality, system and "ad hoc testing".
• Executed regression tests, functional tests and data tests.
• Documented quality assurance practices.
• Identified, analyzed and reported defects in reports and data throughout project lifecycle using JIRA, SpiraTest, SQL Server Management, Helix.
• Provided analysis of test results and deliver solutions to problem areas.
• Assisted in the development and maintenance of user manuals and guidelines.
• Ensured that testing activities will allow applications to meet business requirements and systems goals, fulfill end - user requirements, and identify and resolve systems issues.
• Ensured that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
• Evaluated, planned, designed, developed, and deployed testing techniques for new applications reports, products, and/or enhancements to existing applications throughout their development/product lifecycles.
• Created and executed test scripts, cases, and scenarios that will determine optimal system performance per specifications.
• Responsible for the implementation of the SpiraTest software. Serves as HI SME and provides demo/training for SpiraTest when needed.
• Conducted all types of application testing as needed, such as system, unit, regression, load, and acceptance testing methods.
• Analyzed formal test results to identify and resolve defects, bugs, errors, configuration issues, and interoperability flaws.
• Analyzed documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
• Produced reports and documentation for all testing efforts, results, activities, data, logging, and tracking.

Environment: SQL Server, HELIX, jira, jiva, sNAGIT, SPIRATEST, Visio, MS Word, MS Excel, MS PowerPoint, Sharepoint (iShare).

Confidential

Senior Data Analyst/Statistician

Responsibilities:

• Senior Data Scientist/ Statistician working as part of the Data Science team to address high priority Client Inquiries for TV Ratings and Digital Ad Ratings, Impact Analysis, Decomposition Analysis for Decision Tree, Sybase server, iShare, OTTM and TV Outlier Detection reports. Prepared NPM/NPX reports for monthly report delivery.
• Prioritized report generation, as per client requirements and coordinated with team members for work distribution.
• Documented and delivered accurate and timely reports to clients and consistently met client requirements and specifications as well as corporate standards.
• Tested Web applications for NPM/NPX report generation and Roku report generation, validated various aspects of we Confidential applications like web pages, hyperlinks, navigation, data validations etc.
• Created and analyzed high priority TV Diary and Meter Characteristic reports to facilitate client evaluation and decision-making.
• Created Test Data, Test cases, Test Matrix, Traceability Matrix, reviewed requirements.
• Implemented Manual and functional testing and reviewed requirements, logged defects.
• Compiled daily Test status reports, defect reports, sent to team and management and contributed to walkthroughs and peer reviews with other team members.
• Wrote SQL queries to extract data from the database and validated the results returned by the application.
• Developed TV Diary and Meter reports training documents for end users and provided training to team members.
• Created Impact Analysis reports using SQL, Hadoop-Impala, DB Visualizer, UNIX, Putty, FileZilla, and MS Access to support and felicitate Production and UAT data comparisons.
• Trained team members with UNIX commands, TV Meter and Diary Reports, Viewer Assignment Reports to facilitate accurate and effective report generation and delivery within tight deadlines.
• Developed and maintained iShare ‘Step Up’ page for TAM added new functionality and updates. Utilized Owner and Admin capabilities for continuous updates and maintenance.
• Compiled TV Outlier Detection reports, utilizing UNIX and SAS code and made updates with Vim Editor.
• Executed ‘Over The Top Measurement’ (OTTM) for Roku, Hulu, CBS, Crackle (SONY), NBC and CBS in Viewer Assignment Model, Hadoop, Unix, and R Server and generated weekly reports collected for various Campaigns, for Client review and decision making for TV Ratings.
• Developed Python code for project ‘RokuNewPlacement’, delivered to Management for building future projects.
• Conducted UA and ZA analysis and created reports for Client inquiries, utilizing Unidentified and Zero Audience data for TV Ratings.
• Provided training to offshore team on TV Characteristic Report execution and report creation. Cross-Trained Production team resources on Roku, Hulu, CBS, Crackle (SONY), NBC and CBS execution and processing, Quality checks, and Validations.
• Collaborated with other team members on Meter Decomp-Analysis and RPTH and supported execution and delivery.
• Met or exceeded expectations with timely delivery of Client Requests, Report execution, and delivery as well as supporting team efforts with attention to detail and accuracy.

Environment: SQL, HADOOP-Impala, Hue, DB Visualizer, UNIX, Putty, FileZilla, MS Access, Visio, MS Word, MS Excel, MS PowerPoint, Sharepoint (iShare), R Server, TAM, VAM, Sas, Python.

Confidential

Data Analyst/BUSINESS ANALYST

Responsibilities:

• Provided solutions for Quality and Analysis for Health Plans, Content Management, Prior Authorization, Rx with 360 EPA® Functionality, Predictive Modeling, Complaints tracking Module, Grievances, Rx Specialty Management, Disease Management, Medication Therapy Management.
• Analyzed Business Requirement Documents and Design Level Documents and wrote requirement-based Test Scripts.
• Participated in walkthroughs and peer reviews in collaboration with team Business Analysts, Project Managers and Developers during SIT and UAT cycles.
• Completed Manual testing such as Smoke, Regression, SIT, UAT testing on Confidential Cloud applications, Website compliance, and Templates customized for various Clients and Pharmacies including CVS, Diplomat Specialty Pharmacy, and Hometown Health.
• Applied MS Word, Excel, PowerPoint, Visio and JIRA for Requirements gathering and documentation, and Defect management.
• Created Use cases scenarios, User Stories, Business requirement document, Technical review document, Task, and Workflow analysis processes.
• Conducted Workflow management by executing workflows for various Confidential templates customized for different Clients and Pharmacies.
• Developed Test Cases for various validation checks according to Business Requirements.
• Participated in Shakeout plan for every release and tested environment readiness for further testing by conducting the Smoke test.
• Trained new employees with workflows, existing functionality and SOAP UI functionality.
• Implemented SOAP UI to add new members, insurance plan, provider, and drugs in Confidential UI and conduct test execution. Gained experience working in Medicare and Medicaid projects.

Environment: Java J2EE, JavaScript, My SQL, SOAP UI, Template Master, JIRA, Visio, MS Word, MS Excel, MS PowerPoint.