PEGA DEVELOPER Resume

SUMMARY

Over 4+years of Information Technology experience with over 2 year as a Pega Developer and 2 years as QA tester.
Strong analytical and trouble shooting skills and ability to prioritize key deliverables and meet SLAs and deadlines.
Experience with analysis, design, development, implementation, maintenance, support and migration of applications built in Pega.
Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, validations, correspondence rules, page list, page groups, data pages, assignments, utilities and split - join shapes
Excellent knowledge on using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL) and user interface development using Harness, sections and grid layouts
Experience in creating Flow actions, interpreting Tickets and comprehension of complex Flow Shapes for business scenariosand implementation of Agents to support background processing.
Good knowledge of Black Box, Functional, Positive, Negative, Smoke, Integration, System, Regression, User Acceptance (UAT), Database, End-to-End, Fail-Over and Compatibility testing
Good comprehension in software development and project documentation.
Thorough knowledge of defect life cycle and hands on experience with defect management using Quality Center.
Good understanding and experience in SQL using MS SQL and Oracle
Good experience and comfortable in working with onsite-offshore model in virtual team environment.

TECHNICAL SKILLS

Technical Skills: Pega PRPC 7.x, 6.x, SQL, Business Objects

Operating Systems: Win XP, Windows 7, Linux

Databases: MS SQL Server, Oracle 11g

Applications: MS-Office (Excel, Word), Quality Center, QTP

PROFESSIONAL EXPERIENCE

Confidential

PEGA DEVELOPER

Responsibilities:

Support the business requirements by customizing the case processing workflows for various existing Pfizer products and new products acquired in acquisition of other companies.
Worked with the Business Leads, technical architects and Business Analysts to understand business requirements for design and development of the application.
Developed artifacts and workflows according to PRPC guardrails.
Automated the case processing workflows based on reporting rules for various products and case types
Worked on PRPC User Interface development using Harnesses, Sections, Dynamic layouts and Flow Actions
Implementation of Declarative Processing features - Expressions, Constraints, OnChange, Decision Rules like Decision Table, Decision Map.
Worked with Pega debugging tools like Clipboard, Tracer to perform root cause analysis of defects
Worked closely with business analysts and the testing team to minimize code defects
Created and updated design documents and technical architecture documents to adhere to SDLC guidelines

Environment: Pega PRPC 7.1, Oracle 11g, HP ALM Quality Center, QuestTOAD

Confidential

PEGA DEVELOPER

Responsibilities:

Implemented Pega correspondence rules to send notification and reminder emails to groups who are responsible for the late metrics assigned to them
Implemented automatic case assignment using predefined business rules to assign the metrics to various responsible groups based on predefined business rules
Created user interface for Metric Detail and Case Detail tabs using Harness, Section, Repeating Grid layouts
Implementation of Declarative Processing features - Expressions, Decision Table, Decision Map to associate the root cause analysis with the late metrics
Created Process flows and properties based on the requirements.
Customized and implemented default Flows, Flow actions and UI that are critical to the business
Creation of search reports using Report Definition, List view and Summary view rules of PRPC.

Environment: Pega PRPC 6.2, Oracle, Quality Center

Confidential, New York

PEGA QA TESTER

Responsibilities

Created various validation rules to validate the data.
Ensure that the business and technical architecture of the delivered solution related to PEGAPRPC (PegaRULES Process Commander) matches customer requirements.
Assist with planning and execution of unit, integration and user acceptance testing.
Executed BPM Business cases and gathered results
Participated in Defect triage meetings to discuss defects with users and prioritize the defects
Captured Test metrics, defect/observation trends and communicated those to the stake holders

Environment: Pega PRPC, Quality Center, JIRA

Confidential

QA Tester

Responsibilities:

Created and executed system test scripts in QC
Logging defects in Quality Center
Weekly defect review meetings
Execute simple SQL statements in SQL Server to verify the data retrieved in Business Objects application
Writing and executing basic Linux commands

Environment: Business Objects XI3.1, JIRA, Netezza