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Sr. Qa Analyst Resume

Boca Raton, FL

SUMMARY

  • 8+ years of experience in the Information Technology Industry as a Manual and AutomationQATester.
  • Firm knowledge of different phases of Software Testing and SDLC including Agile Methodology and Waterfall.
  • Extensive experience in testing Web based applications as well as client server application.
  • Having strong knowledge on the IntegrationtestingbetweenPOSwith other systems.
  • Experience in Web based testing including Regression Testing, Integration Testing and Unit Testing.
  • Experienced in writing and executing test cases and interaction with developers in fixing the errors.
  • Diversified experience with IBM Software/Hardware, especially with RetailPOSSystems.
  • Expertise in analyzing User Requirements, Functional and Technical Specifications.
  • Excellent troubleshooting, project management and problem solving skills. Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases.
  • Strong skill in Backend Testing using SAP, SQL queries to validate the data.
  • Strong knowledge of Software Development Life Cycle (SDLC), Scrum and Agile having thorough understanding of various phases like Requirements, Analysis/Design, Development, Testing.
  • Extensive hands on experience in GUI, Functional, System, Integration, Regression, Backend and Smoke testing.
  • Expertise in reviewing Business Requirements, Functional Specifications, Use Cases and other technical requirement documents to identify test scenarios.
  • Experienced in different kinds of testing like Functional, Robustness, Stability, Unit, Performance and Characteristics.
  • Experienced in creation and execution of Test plans, Test Scenarios, Test Procedures, Test Cases and Test Scripts, Test Templates and Automation Scripts.
  • Good understanding and knowledge in different programming language such as Java, VBScript and C++.
  • Expertise on regression tests for data transformation and also proficient in loading and analyzing the quality of the data usingQTP/UFT.
  • Strongly experienced in writing Descriptive programming and working with shared Objective repositories inQTP.
  • Experience in Bug Tracking and Reporting using Test Director, Bugzilla, Footprints, TFS
  • Good Experience in using QC, using Excel Add - On for test cases and QC for defect tracking.
  • Experience in User Support after each Project release.
  • Good experience in Requirements gathering, analysis, breaking down requirements to Use cases.
  • Perform Test Planning, Testing, Defect tracking and Documentation of the various phases in a project life cycle.
  • Identify, analyze, and document defects using JIRA defect tracking systems.
  • Directly Interact with Project Teams, Developers, BusinessAnalystsand Clients for Test requirements, clarifications and Testing.
  • Execute SQL queries to pull out the test data needed for subscribed user entitlements verification.
  • Participate in weekly test planning, project status meetings and reviews.
  • Strong abilities in Software Testing including creation of test scripts / cases, execution of Functional Tests and tracking of defects using various tools.
  • Experience in Sanity Testing, Smoke Testing, Functional Testing and Regression Testing.
  • Experience in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements.
  • Experience in Black Box testing with a complete Quality Assurance cycle-from testing, defect logging, and verification of fix bugs.
  • Provide Daily Status Report (DSR), daily updates to Manager weekly Status Report (WSR) to the Client.
  • Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times.
  • Analyze the JSON objects which are part of requests and responses.
  • Having good experience in testing cross-browser web applications, familiar with HTML, JavaScript, XML, JSON and RESTful web services.
  • Experienced in Installation, Patching, and Upgrade of Oracle Databases.
  • Managing Security, User groups and Users by using roles, grants, privileges and Profiles.
  • Excellent in Backup & Recovery, Oracle Recovery Manager (RMAN).
  • Good Experience in writing Test cases, Training Manuals, Release Notes etc.,
  • Ability to work in a team environment or independently.
  • Good at multi-tasking and working well under tight deadlines with high efficiency.
  • Strong verbal and written communication skills.
  • Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

PROFESSIONAL EXPERIENCE

Confidential, Boca Raton, FL

Sr. QA Analyst

Responsibilities:

  • Involved in EAI (Enterprise Application Integration) projects for Point of Sale (POS)/mobile/retail applications.
  • Responsible for creating Functional Requirement Specification (FRS) document, User Requirement Specifications (URS) document, UML Modeling - Use Case Diagrams, object diagrams and Sequence Diagrams for POS Personalization/Loyalty services.
  • Extensively tested POSsystem for Confidential retail stores.
  • Performed Integration testing for middleware web services.
  • Responsible for testing Point-of-Sale (POS) application to see if it conforms with other services. Interfaced with developers (Business Analyst not on staff) to ascertain where requirements were documented, inquired of updates, identified gaps.
  • Developed various heavy functionaltestingscripts for OD's Personalization project
  • Worked with Business Team to improve the requirements documentation to minimize production defects and this intern minimize overall timelines of the deliverability.
  • Worked to improveQAdocumentation and provide clarity so that any new member in the team can execute test cases without much help.
  • Reviewed Business Requirement Document and the Technical Specifications.
  • Responsible for creating SIT test cases and other test artifacts for integration testing as well as functional testing with EAI services.
  • Actively involved inQAprocess improvement activities, like Creation of test plan, Creation of test case, Creation of Test Matrix, Test Case execution, Reporting the bugs, problem resolution, bug tracking, system defects, retesting the bugs etc.
  • Performed all phases of end-to-end testing which includes Functionality testing, Integration Testing, Regression Testing, GUI testing, boundary testing, negative testing, system testing, database testing on DB2, User Acceptance testing.
  • Developed test cases and test scripts for the functional testing.
  • Involved in the tracking of all the test cases and the bug fixes in ALM.
  • Experienced in Web Services/WSDL testing (REST/SOAP-request/response) using SOAPUI.
  • Experienced in preparing request and response payload for integration testing using SOAPUI.
  • Expertise in assisting Testing teams with Test Plans, Test Cases and Test Scenarios for web service testing using SOAPUI and managing defects using various Defect Tracking Systems.
  • Worked closely with Business, Project Management and development teams to better integrate development andQAProduct cycles to avoid delays in the project.
  • Actively participated in Business Review Document (BRD) for all Application changes
  • Responsible for testing for projects and enhancements to strategic initiatives for Writing & executing test plans and scripts, documentation of test procedures and issues
  • Utilization of HP ALM 12.2/QC for defect logging and creation of reporting and statistics throughout the Testing Life cycle
  • Partnership with IT leads in working through issues or defects and resolution
  • Ensuring testing is completed within established time and that objectives confirm to the user requirements and line of business
  • Worked on Agile (JIRA) and Traditional projects.
  • Opened and worked on Trouble Tickets (Existing Production defects)
  • Extensively used SQL to verify the integrity and consistency of the data in the database.
  • Conducted the Regression tests for already reported Bugs to test whether fix has been applied or not and also to test whether the fix causes another problem.
  • Extensively working with Development and Project management to resolve the issues and improve the behavior.
  • ManagesQA/testing through all phases ofQAlife cycle including scoping, designing, usability testing, unit testing, integration test, system testing.

Environment: J2EE (JSP 1.1), SOAPUI, ALM, Oracle Service Bus, SOA Suite, BAM, OSB 11g R1, Java2 (JDK 1.3),XML, XSL, XSLT, GUI, PL/SQL, SQL Server, HTML, CSS, JavaScript, Websphere4.0, Oracle 8.0, Web Sphere, Studio Application Developer v5.0, Windows.

Confidential, Alpharetta, GA

Senior UATTester

Responsibilities:

  • Delivered multiple projects within the same time frame working in parallel and with minimum defects.
  • Worked with Business Team to improve the requirements documentation to minimize production defects and this intern minimize overall timelines of the deliverability.
  • Worked to improveQAdocumentation and provide clarity so that any new member in the team can execute test cases without much help.
  • Mentored many new joiners in the team to take up new project in the short span of time.
  • Worked closely with Business, Project Management and development teams to better integrate development andQAProduct cycles to avoid delays in the project.
  • Thorough understanding of Confidential Programs of products, policies, and procedures with Expert knowledge of POS (Point of Sale) applications.
  • Actively participated in Business Review Document (BRD) for all POS impacting changes affecting various channels - ATG Omni Retail, Omni Telesales, Omni Indirect, Omni B2B, My Confidential .com and Iconic Device Launches
  • Responsible for testing for projects and enhancements to strategic initiatives for Writing & executing test plans and scripts, documentation of test procedures and issues
  • Partner with cross-functional leads responsible for UAT - providing them with test schedules, test data, direction, and detailed test scripts in accordance with the Enterprise Release Schedule
  • Utilization of HP ALM 12.2/QC for defect logging and creation of reporting and statistics throughout the Testing Life cycle
  • Partnership with SystemTestersand IT leads in working through issues or defects and resolution
  • Responsible for overall testing completion metrics & analysis, as well as status read-outs to upper management
  • Ensuring testing is completed within established time and that objectives confirm to the user requirements and line of business
  • Responsible for Release Production Testing and Implementation & Launch support
  • Mobile testing with I Pad and desktop applications
  • Worked for Enterprise Releases
  • Peripheral Testing with Signature pad, Thermal receipt printer, Handheld scanner, IPad scanner for credit card
  • Worked on Agile (JIRA) and Traditional projects.
  • Opened and worked on Trouble Tickets (Existing Production defects)

Environment: Java, JSP, Java Script, Web logic Server, Atlassian JIRA Project Management Software (v6.4.12), HP ALM (Application Life cycle Management) 12.02, VDRT TOOL, DMD (Device Management Database), eCredit, MS SharePoint, Smart Tool (Create customer),WSTT (SIM Finder) SIM-OTA (SIM activation tool), Content Management Tool to publish list, Oracle ATG Web Commerce Platform, Citrix VPN.

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