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Qa Lead/sr Qa Specialist Resume

SUMMARY

  • Software QA Leadership: Five years of experience developing and implementing QA processes, and developing and leading software QA programs and teams.
  • Software Quality Assurance: Over 8 years of experience as Senior Software Quality Assurance Analyst with Project Management skills in Client/Server, Web based applications, writing and executing test plans and test cases in highly structured and loosely structured development environments and performing all types of testing (functional, installation, acceptance, browser compatibility, load, stress, performance, volume).
  • Complete understanding of BA methodology and SDLC utilizing Rational Unified Process.
  • Experienced in all phases of the Software Development Process Life Cycle (SDLC).
  • Extensive experience in translating business requirements and user expectations into detailed specifications.
  • Experienced, detail - oriented Quality Assurance Professional providing in-depth technical experience with a proven track record of results.
  • Strong in writing SQL scripts both PL/SQL and TSQL using multiple databases.
  • Proficient in preparing a detailed Test Plan Document from Software Requirement Specifications.
  • Specialized in Requirements Tractability Matrix (RTM), test procedural development and review, tool validation and setup, project customization and administration, defect management, configuration management, version control and business documentation.
  • Extensive experience in conducting Joint Application Development (JAD) sessions with end-users, Subject Matter Experts (SME’s), Development and QA teams.
  • Extensive experience with process improvements and documentation skills.
  • Solid Knowledge of QA Testing Methodologies, Software Validation & Verification.

TECHNICAL SKILLS

Defect Tracking Tools: Test Director, PVCS Tracker, QTP, Quality Center, Test Track Pro

Project Management: Microsoft Project, Microsoft Share Point

Operating System: Windows NT/2000/XP, Unix

Languages: Java, Groovy and Grails, C#, VB.NET, Visual Basic, C, C++

RDBMS: Oracle, Microsoft SQL Server, MS Access

Web Servers: IIS6.0, Apache Tomcat 6.0.18, Jetty 6.0

Web Technologies: JSP,ASP.NET, ASP, DHTML, HTML

Scripting: XML, XSL, JavaScript, VBScript

Process Modeling Tools: Rational Rose, Visio 2003

IDE: Visual Studio.NET, IntelliJ IDEA 8.1,PReS

Version Control: VSS, Tortoise Subversion, Rational Clear Case

Methodologies: RUP, Agile, Scrum

PROFESSIONAL EXPERIENCE

Confidential

QA Lead/Sr QA Specialist

Environment: SQL Server 2008, ASP.NET, C#, ADO.Net, VBScript, Web Forms, IIS5.0, XML, XSL, IIS5.0, Windows XP, Visual Studio.NET, WCF, TFS.

Responsibilities:

  • Leading and managing on-shore and off-shore test teams with respect to QA activities.
  • Defined QA processes, guide team towards detailed test plans and clear executions with emphasis on working closely with development teams.
  • Created automation SQL scripts for end to end testing
  • Prepared test data, test plans, and executing test scenarios for the Renaissance Settlement Project.
  • Managing the testing team by delegating tasks to the team and tracking the same.
  • Extensively used Team Track Defect Management Tool to log all the defects and reporting purpose.
  • Involved in formal and informal Peer Review meetings to discuss the Project Test Plan documentation.
  • Prepared weekly status report along with the testing updates and estimates to IT Director.
  • Conducted the Scrum meetings to assess the status of the testing.
  • Performed product demo to stake holders.
  • Created demo material for the product team.
  • Involved in Testing the WCF based web service using XML.
  • Extensively involved in creating complex SQL queries and Stored Procedures in SQLServer 2008.
  • Extensively involved in weekly/daily Defect Review and Test Execution Status Meetings to discuss/explain the defects with development team.
  • Interaction with the product team during product and requirements gathering.
  • Conducting defect reviews with development team and other stake holders and resolve them.
  • Analyzing defects and issues; work with development team to resolve them.
  • Providing status report includes risk assessment to Project Manager and other stake holders.
  • Extensively involved in User Acceptance Testing and load testing

Confidential

QA Lead

Environment: Oracle 10g, Cognos, ASP.NET, C#, ADO.Net, Web Forms, Microsoft’s Click-Once framework, inrule technology, IIS5.0, XML, XSL, IIS5.0, Windows XP, Visual Studio.NET, HP Quality Center.

Responsibilities:

  • Managing the testing team by delegating tasks to the team and tracking the same.
  • Interaction with the business team for requirements gathering.
  • Involved in the Pilot Agile development practices Triage Algorithm Project - Triage API testing
  • Testing the Triage Algorithm Project independently. Tested the application using Agile methodology.
  • Created test plans and authored test cases using HP Quality Center.
  • Attended triage meetings to understand and consider the scope changes for the release during the test execution phase
  • Responsible for testing the whole Triage API which involves testing the complex triage algorithm that computes the program recommendation and ranks the eligible programs in the order of risk levels.
  • Developing PL/SQL scripts to validate the data generated with the triage application
  • Validate the InRule XML file that loads the triage rules.
  • Verify the synch processes that runs after the HA data is updated.
  • Testing the Triage Admin UI which is a windows forms project to set up all the triaging rules for the triage project
  • Responsible for mentoring other QA team members
  • Providing high level project estimates to the Product Development team and other business stakeholders
  • Providing inputs on the integrated service model from the QA perspective.
  • Testes the NSSummaryTriage table ETL process that involves validating data against the business logic for the triage reports as well as for the CMR 2.5 reports.
  • Wrote a high level test plan for the NSSummaryTriageSummary ETL testing
  • Developing PL/SQL scripts to validate data in the NSTriageSummary table against multiple tables like the MgtSum, NSEligibility, NSParticipation etc.
  • Did a presentation on the overall test strategy and test preparation including test data with the development team as well as the business stakeholders.
  • Preformed load testing using Oracle
  • Testing the ETL process for the Client OutComes Report using Oracle DB
  • Writing complex sql scripts to validate the data in the Warehouse server to the Main schema.
  • Verifying data on the reports created using SSRS package
  • Using Quality Center extensively for defect management.
  • Involved in providing high level estimates to the project stakeholders as well as involved in UAT testing with the Business users.
  • User authentication for both internal and external users.
  • User authorization for both internal and external users.
  • User account administration for external users.
  • Role administration for external users.
  • Documentation of user account administrative processes for internal users (using existing policies and procedures).
  • Documentation of role administration processes for internal users (using existing policies and procedures).
  • User account management for internal users, except for creation of internal user accounts which will still be managed by ActiveDirectory.
  • Role administration for internal users.
  • Worked on testing Cognos reports for the Point$Bank Q2 project using Oracle database. This involved writing PL/SQL scripts to validate the data in the Oracle data warehouse against the Main database.
  • Attended project dashboard meetings to provide QA status and estimates
  • Led the QA team in meetings with the Subject Matter Experts for this project.

Confidential

Senior QA Software Engineer

Environment: SQL Server 2005/2000, ASP.NET, C#, ADO.Net, VBScript, Web Forms, IIS5.0, XML, XSL, IIS5.0, Windows XP, Visual Studio.NET.

Responsibilities:

  • Perform end to end testing work on complex projects with little or no supervision.
  • Assign team members to individual testing tasks on a project, regular review of their work and results.
  • Preparing test data, test plans, and executing test scenarios.
  • Executing regression testing and maintain regression test scenarios.
  • Developing complex SQL scripts to validate data in the UI
  • Performing build migration using SQL.
  • Troubleshooting issues using UI generated XML files
  • Conducting defect reviews with development team and other stake holders and resolve them.
  • Analyzing defects and issues; work with development team to resolve them.
  • Providing status report includes risk assessment to Project Manager and other stake holders.
  • Creating and maintaining automated regression test suite as necessary.
  • Participating in specification walk through; identify issues early on in development cycle.
  • Troubleshooting production issues and assist in problem resolution as needed.
  • Using TestTrack Pro as a Defect Tracking tool.
  • Maintaining and Configuring labs for compatibility testing
  • Mentoring other team members in writing SQL scripts

Confidential

Senior SQA Analyst

Environment: SQL Server 2005/2000, ASP.NET, C#, ADO.Net, VBScript, Web Forms, IIS5.0, XML, XSL, IIS5.0, Windows XP, Visual Studio.NET.

Responsibilities:

  • Led a team of 5 and involved in assigning the tasks.
  • Architectured and implemented agile QA processes and practices, including defect and test management.
  • Performed all aspects of software quality assurance: development of test plans and test cases, unit, integration, acceptance testing.
  • Update the business rules, business logic and data definition rules to reflect the current data passed to the downstream systems/applications.
  • Interacted with the end users to identify and gather business requirements and transform them into technical requirements.
  • Create and Analyze business requirements, technical requirements, functional specifications to meet the end user needs.
  • Performed detail analysis on Business requirements, Data requirements, System requirements and conduct gap analysis to meet the business needs.
  • Conduct JAD sessions with DBA’s, Data Analysts, Technical architects and developers to gather technical and non technical information.
  • Defined and created the end-to-end testing scenarios, test conditions, test cases, test scope.
  • Coordinate with other business analysts and developers and discussed issues in interpreting the requirements.
  • Provided the test data, expected results and documented the business requirements, scenarios and use cases.
  • Generated the execution results and sent it across to the team, by way of gathering and analyzing the Test Metrics for the purpose of reporting.
  • Designed, documented, and implemented black box test plans and test cases using information from product requirement documents and consulting with developers.
  • Extensively involved in Database testing by creating complex SQL queries and Stored Procedures in SQLServer.
  • Created the SSIS package for transforming data from extract files of different file formats such as .TXT, .CSV, .XLS into database.
  • Created Student assessment reports using PreS programming language in Pres reporting tool.
  • Performed manual testing for functional, Regression and Stress testing.
  • Developed and maintained automated test scripts to support regression testing
  • Developed and maintained the regression test bed, which includes the Test cases, Test scripts and the Test data.
  • Used Test Track Pro for defect reporting, tracking, storing and maintaining the Test Repository.
  • Attended project meetings, release meetings, and QA status meetings.
  • Designed the System Requirements Trace ability Matrix.

Confidential

Technical Support Analyst

Responsibilities:

  • Responsible for achieving and maintaining the C-SAT target of the team.
  • Report business impact on a daily/weekly/monthly basis
  • Responsible for team performance in adherence to SLA.
  • Troubleshooting hardware and software related issues

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