SUMMARY

• Over Six plus years of experience in the IT industry in the areas of Software Quality Assurance testing on Web - based and client/ server based applications in the Banking, Healthcare, Insurance, Telecom domains using both Manual and Automation testing techniques.
• Extensive experience of QA Methodology and Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Experienced in Agile Methodologies - Scrum, V-Model.
• Expertise in preparing Test Plans, Test Summary reports, Test Cases, Test Scenarios and Test Scripts based on user/system requirement documents for both Manual/Automated Testing.
• Expertise in Black Box, Positive, Functional Testing, Load Testing, Negative, GUI, System, Performance, Smoke, Backend, Data Driven, Regression, Boundary Value analysis, Equivalence class partitioning, Integration and User Acceptance Testing for various types of applications.
• Tested Web Based applications developed in various platforms like java, .NET, C#, Visual Basic, etc. on several Browsers.
• Extensive knowledge of Data Verification and Validation.
• Involved in the implementation of HIPAA EDI transactions in health care programs.
• Scalable knowledge in review of SRS, Functional Specifications, Test Cases and Test Scripts.
• Scalable Knowledge in descriptive programming by using VB Script, Java Script, HTML, XML.
• Extensively worked on client/server and web-based applications where majority of the sites were designed wif front ends like VB .NET, HTML, XML, Visual Basic wif databases like Oracle 9i/10g/11g, MS-SQL, My SQL server, TOAD.
• Submitted testing reports for discovering software bugs & reporting bugs and verifying bug fixes.
• Conducted Automation Testing by using QTP, VSTS, Quality Center/Test Director and Load runner automation tools.
• Good knowledge in analyzing changes and identifying areas of applications which are to be regression tested.
• Working knowledge of multiple databases like Oracle, MS-SQL, My-SQL Server in writing SQL queries.
• Strong ability to interact wif developer’s team and assist them in defect resolution and product analysts regarding testing status and maintain detail QA documentation using MS Office Tools.
• Knowledge of preparing Regression Test suite using tools like Quick Test Professional and VSTS.
• Possess good interpersonal skills, analytical and problem solving, and communication skills.
• Strong ability to learn quickly, initiative, out of box thinking attitude and adapt to new environments, technologies, configurations and be functional immediately.

TECHNICAL SKILLS

Operating Systems: Windows 98/2000/XP/Vista/7, UNIX, LINUX, Macintosh.

Programming Languages: C, C++, .NET, C#, Visual Basic, VB.Net.

Databases: Oracle 9i/10g/11g, My SQL, MS Access, MS SQL server2005/2008, TOAD.

QA Testing Tools: Quick Test Professional 9.0/9.5/10.0/11.0, Mercury Quality Center, Test Director, VSTS, Load Runner.

QA Testing: Black box, Unit, Integration, Functional, System, Regression, Smoke, Backend, User Acceptance, Security, Database, System, Load, GUI, Alpha, Beta Testing etc.

Scripting Languages: VB Script, HTML, XML, java Script.

Other Tools: MS Office 2003/2007, Outlook Express, Microsoft Works

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst

Responsibilities:

• Analyze requirements documents and use cases and use these documents to create Test Cases.
• Participated in peer review meetings for creating Test plan, Test Cases and analyzing various testing documents and process of testing life cycle.
• Ensured dat the test plans and test cases are completed and met wif the Business Requirement Documents.
• Created and executed test cases for regression and integration testing.
• Performed manual testing on the different modules of the application.
• Performed various types of testing, such as Functional, User Interface, Front End, Back End, User Acceptance Testing.
• Followed and implemented Agile Scrum methodology in whole project life cycle.
• Track, review, analyze and compare bugs using QC as Defect Tracking Tool.
• Bugs were reported to developers by using Quality Center and after rectification from developers, performed regression testing.
• Involved in data Verification and Validation process.
• Executed Test cases manually, validate test results, determine defects, and report defects.
• Performed Graphical User Interface testing for images, texts, buttons and links.
• Developed Test Scripts for regression testing using XML.
• Used SQL to interact wif databases and has written SQL Queries using joins to retrieve or create test data from different Oracle test databases.
• Performed Database Testing by writing SQL queries in Oracle and also performed User Acceptance Testing as end user.
• Involved in all phases of testing for assigned components.
• Involved in Documentation of the Project status in MS Word and MS Excel.
• Involved in testing web services in VSTS.
• Worked wif Business analyst’s team to prepare a detailed Test plan of the application and communicated wif Developer’s team, Project Managers, Project Lead and Business Analysts throughout the testing cycle.
• Ensured dat all Software Change Requests are included and are tested.
• Worked wif development teams in investigating and correcting software bugs and deficiencies based on the testing results.
• Worked closely wif the application development, design and testing team to resolve technical issues and interacted wif them to ensure overall quality of the software.

Environment: Quality Center, Windows 7, UNIX, SQL server, VSTS, Oracle, VB Script, HTML, .NET, VB.NET, XML, MS Office, Visual Basic, Java Script.

Confidential, CO.

QA Analyst

Responsibilities:

• Analyze and Review the Functional Design Document and Business Requirement Document and worked wif the team members to clarify the requirements.
• Prepared and executed Test Cases wif different Test Data for different objectives like Registration and Cancellation modules based on the Functional requirements.
• Performed Functional, Integration, Regression, Back End, Retesting, Black Box, White Box, User Interface, Load, System and User Acceptance testing of the application for the Registration Module for various plans and services.
• Followed the Agile methodology principals, to strictly emphasize deep communication wif our testing teams, project managers, developers and business analysts for efficient software development.
• Performed both Manual and Automation testing on the web based application.
• Involved in Verification of actual results against expected results and reported any defects in the Quality center defect mechanism.
• Performed UI testing for dialog boxes, displaying texts, navigation between pages and buttons.
• Involved in the implementation of HIPAA EDI transactions and claims process.
• Used 837 to submit health care claim/encounter billing information.
• Used 270 to inquire about the health care benefits and eligibility associated wif a subscriber or dependent.
• Used 835 to make a payment/remittance.
• Executed all the Test cycles and documented the successful or unsuccessful completion, defects raised and each test condition, in the Quality center script Repository.
• Created the VB script code in QTP to access Excel sheet and Export data in excel sheet.
• Used HP Quality Center to log all the test cases and report results.
• Discuss wif QA Manager & other team members about the Test Cases preparation, Test Data preparation and estimate the Hours required.
• Involved in writing SQL Queries into Oracle database to validate the data wif the original data.
• Performed EDI transactions for transferring the data between the organizations.
• Performed reviewing of test cases and test plans from the offshore team and identify the gaps to make them more effective and relevant according the requirements.
• Written and executed the functional and Regression test script using Test Script VSTS.
• Used ANSI X12version 5010 for claim processing, payment and reimbursement of transactions.
• Responsible for generating and sending status reports to the project management on progress of the project.

Environment: Windows XP/7, SQL Server, Quality Center, Visual Studio, VB.NET, XML, MS Office, UNIX, QTP, VB Script, EDI, HTML, C#, Visual Basic.

Confidential, Houston, TX

QA Analyst

Responsibilities:

• Participated in review of business requirements, functional requirements, and design documents.
• Created test plan, test cases as per business requirements and uploaded test cases into Quality Center.
• Participated in test plan walk-thru review meetings wif peer team groups.
• Created User Defined Functions related to customer registration, Credit Cards, online services, etc.
• Performed Sanity testing for each new build delivered.
• Performed Unit testing, Functional testing, Black Box testing, System testing, Regression testing and End to End testing.
• Involved in both Positive and Negative testing.
• Manually executed test cases to verify actual results against the expected results.
• Re-tested the fixes and closed defects if they are passed else rejected the defects back to development team.
• Wrote SQL queries to verify the data in the back end database tables.
• Submitted the bugs, verified and resolved the bugs, Change Requests and raised the issues using Quality Center.
• Worked wif Test Version of VSTS.
• Modifications were tested using standard product database against approved Technical Specification prior to customer distribution.
• Worked wif team lead, developers, project managers to achieve project goals timely and effectively.
• Regularly attended the weekly status meetings and conference calls and updated the status to project manager on a daily basis.

Environment: Windows XP/7, SQL, Quality Center, MS-Office, UNIX, VB.NET, VSTS, Visual Basic, XML, VB Script.

Confidential

QA Tester

Responsibilities:

• Analyzed and reviewed business requirements, functional requirements, and design documents.
• Created Test Scenarios, Test Plan, Test Cases as per business requirements.
• Participated in test plan and test strategy walk-thru review meetings wif peer team groups.
• Tested the life insurance wif different ages.
• Performed Functional testing, Black Box testing, and regression testing and end to end testing, Positive and Negative testing.
• Manually executed test cases to verify actual results against the expected results and reported defects.
• Involved in data Validation writing SQL queries in the back-end testing.
• Performed Re testing the fixes and closed defects if they are passed else rejected the defects and sent back to development team by logging defects into Test Director.
• As part of transaction testing written SQL queries to verify the data in the back end database tables.
• Worked wif team lead, developers, project managers to achieve project goals timely and effectively.
• Regularly attended the weekly status meetings and conference calls and updated the status to project manager on a daily basis.

Environment: Test Director, SQL, Windows XP/7, MS Office 2003/2007, Visual Basic, HTML, XML.

Confidential

QA Tester

Responsibilities:

• Involved in Data collection, analysis and reporting.
• Developed test scenarios, test plans and test cases.
• Determined test objectives and standards by studying software requirements.
• Executed manual tests using required methods, cycles, phases, and conditions; setting up testing environment and equipment.
• Performed functional testing for billing modules which includes activations, customer service, inventory and billing transactions.
• Coordinated and participated in User Acceptance Testing (UAT) and Regression testing.
• Defect tracking, reporting, and documentation using defect tracking system.
• Wrote, executed and maintained test cases using Test Director and test data during application development cycles and after production release.
• Coordinated weekly status meeting wif development and management teams to discuss defects and other issues.
• Involved in project planning, coordinating, and implementing QA methodology.
• Prepared test data for test cases and executed them.
• Performed manual testing of the application
• Involved in Unit, Functional, GUI and regression testing.
• Interacted wif Development and BA Team to ensure overall quality of the software.
• Checked the data flow from front end to backend by executing SQL queries.
• Reported and tracked defects and Log Defects into Test Director.
• Participated in various meetings to understand enhancement and modification requests.

Environment: Windows XP, SQL server, MS office 2003, Test Director, VB Script.