SUMMARY

• Hands on experience in designing Test Plans, Test Cases and Test Scripts from project documentations - Use Cases, User Stories, Design Documents, Mockups/Wireframes, TD & other artifacts
• Strong knowledge of SDLC phases and development methods - Waterfall, Agile/Scrum, Iterative, XP, Lean
• Ability to organize and manage multiple priorities and assignments, think ahead and plan accordingly
• Proficient in writing organized and detailed Manual Test Cases using HP Quality Center (QC)/ALM & DOORS for Web-based & Mobile applications
• Working knowledge of Black-box/White-box Testing and strong understanding of and experience wif SQA methodologies, techniques and approaches
• Exceptional debugging skills and ability to identify root cause of test failures for test automation
• Ability to work well in a results-oriented environment, both independently and wif a team
• Well acquainted to software engineering practices for teh full software development life cycle, including coding standards, code reviews, source control management, build processes, and operations
• Deep understanding & scripting experience of Automation Framework including Keyword Driven, Modular
• Driven & Hybrid Frameworks using HP Quick Test Professional (QTP) & VBScripts
• Cross-browser Testing experience on various browsers & technologies - IE, Firefox, Safari, Chrome, Opera
• Results driven wif track record of delivering software QA results on time wif high degree of confidence
• Excellent computer & technical skills of multiple software programs, OSs, networking, and hardware knowledge
• Passionate about continuously improving QA practice by trying new test automation tools and processes
• Ambitious self-starter who strives to maintain better quality and performs well under pressure
• Highly motivated at work, and adapt to challenging and fast-paced environment
• Ability to learn and adapt to new technologies/skills and improve upon current skills
• Excellent organizational, interpersonal, verbal, and written communication skills

TECHNICAL SKILLS

OS/PL/Development: Windows XP, 7, Windows 8, UNIX, LINUX, VBScript, HTML, .NET, C+, Java, J2EE, SQL, Axure, PHP, JavaScript, Ajax, CSS, HTML, VBScript, Capybara, Ruby, Oracle, Hadoop, TOAD, SQL Developer

QA/Testing Tools: HP QuickTest Professional (QTP)/UFT, OnTime Scrum, OnTime Bug Tracker, SharePoint, HP Quality Center (QC)/ALM, Jira, DOORS, Attask

Microsoft & Other Tools: MS SQL Server, MS Visio, Office Suite, Word, Excel, Access, PowerPoint, Outlook, SharePoint, Lync, FileAid, Hipchat, Slack, Firebug

Software/QA Strategies: Scrum, Agile, Iterative, Waterfall, Software Development Life Cycle (SDLC), BLC, Software Testing Life Cycle (STLC), Manual, Regression & Automation Testing

PROFESSIONAL EXPERIENCE

Confidential, NJ

Quality Assurance Engineer

Responsibilities:

• Studied Project Requirement Documents, Technical Requirement Documents to perform Manual & Automation Testing on parallel projects - iTriage, myMeridian and iMPak Health
• Participated in product design reviews to provide input on functional requirements, product designs and potential project testing risks
• Created Automation Framework using HP QTP/UFT & VBScripts to run Regression Tests on iTriage modules - Symptoms, Doctors, Facilities, Conditions, Procedures & My iTriage
• Prepared various reports for Leads addressing issues and potential areas of improvement in Stage/QA envs
• Provided accurate estimates for test design and execution by participating in Req Grooming Sessions
• Performed Backend testing by writing SQL statements like Join, Inner Joins, Outer joins and Self Joins using SQL Developer and TOAD for Claims, EDI transactions & iTriage process
• Prepared Requirements Traceability Matrix (RTM) to provide visibility and maximum test coverage
• Developed Structured Query Language (SQL) queries to verify and validate data and results for Claims
• Developed, maintained, and implemented System/Integration testing strategy, Test Plans, Test Cases based on project artifacts for myMeridian - Online Bill Pay wif PATIENTCO
• Proactively communicated risks, design and quality issues, or increases in scope/time
• Assisted team members wif issue reporting, resolution and following appropriate communications throughout Bug Life Cycle (BLC) in HP Quality Center (QC)
• Performed UAT of fixed defects, and validated new requirements developed for eHealth Services
• Performed Database/Backend Testing by writing SQL statements using SQLDeveloper and TOAD
• Develop Automated Test Scripts for iTriage Mobile Testing using HP QuickTest Professional (QTP)/UFT
• Created functional & non-functional test cases & requirements for each sprints for iMPak Kraken Systems
• Successfully ensured test coverage for EDI 834 & 820 files and segments
• Created and maintained objects in teh Shared Object Repository (OR) of HP Quick Test Professional (QTP)
• Prepared/delivered reports that addresses existing and potential areas of improvement in teh QA department
• Responsible for setting up Test Environments, Smoke/SIT/SanityTesting and Bug Regressions
• Ensured defects are being logged by following good bug report techniques and tracked properly on time
• Provided daily/weekly status report on testing efforts to QA Management and teh engineering team

Confidential, IA

Quality Assurance Analyst

Responsibilities:

• Studied myWellmark, BlueRewards & Blue zones wireframes/mockups, business requirements and technical specifications to solicit Manual Test Cases and Automation candidates for numerous Sprints
• Engaged in Business Process Testing (BPT) and Unified Functional Testing (UFT) for building new projects, forming Test Plans, and creating various Reports for management
• Implemented and published quality metrics, reports and Requirements Traceability Matrix (RTM)
• Attended Daily Scrum Meetings and gave test execution status and test burn-down info to teh team
• Provided useful & accurate metrics to team and management for assessment of quality and progress of sprints
• Worked closely wif product managers, and developers to ensure a successful, high quality user experience
• Tracked and reviewed Test Cases, Test Results and Defect Reports consistently for updates
• Represented QA team for all phases of larger and more-complex development projects - myWellmark modules - My Claims, My Benefits, Prescriptions and Wellness Tools
• Reported software issues and bugs in HP QC for review, including appropriate background information to assist software development in resolving teh bug or better understanding an issue
• Performed Database Testing by writing SQL queries from HP QuickTest Professional (QTP) by ODBC
• Maintained TEMPeffective communication wif project software engineers on project usability, capability, performance requirements and hardware interface changes.
• Represented QA team in meetings - Daily Standups, Iteration Planning, Sprint Demos, and Retrospectives
• Attended WebEx meetings wif vendors and application support to discuss and triage additional defects
• Performed Behavioral Testing and User Acceptance Testing (UAT) wif various browsers such as IE, Firefox, Chrome, Safari using BrowserStack
• Identified risks & issues before they impacted teh release by following teh Software Testing Life Cycle (STLC)
• Reviewed software documentation to ensure accuracy and completeness and to identify and mitigate risks
• Prepared/delivered reports that addresses existing and potential areas of improvement in teh QA department
• Provided accurate estimates for test design and execution by participating in grooming sessions
• Created clear, concise, and comprehensive documentation for manual unit tests and test cases

Confidential, PA

Software Test Engineer

Responsibilities:

• Designed and developed Test Scenario & Cases for wellness+Plenti,Load2Card & KidCents covering Functional, Regression, Positive and Negative Testing
• Created and executed detailed, comprehensive and well-structured Test Plans and Test Cases for Load2Card
• Developed efficient and thorough sprint test plans & conducted sprint testing - exploratory, functional, and regression, System on web based and mobile applications
• Created and maintained defects and problem entries wifin teh Defect Module/tracking system in HP Quality Center (QC) and followed up wif issues and defects through to complete resolution
• Contributed to team-oriented development process through requirements, design, and test reviews
• Worked closely wif Business System Analysts, Development and UAT Team to extend testing support during teh implementation effort and production verification activities
• Defined, developed and implemented quality assurance practices,procedures, test plans and assessments
• Developed manual test cases based on RediClinic requirements, user procedures & use cases using HP QC
• Ensured interoperability of web products across supported browsers, screen widths, and devices
• Retested previously logged Defects in HP Quality Center (QC) as requested by Devs after hours/weekends
• Improved and completed Test Scripts and product coverage by updating all Test Cases, Test Scripts, Test Harnesses, and Test Guidelines according to schedule
• Created and maintained defects and problem entries wifin teh Defect Module/tracking system in HP Quality Center (QC) and followed up wif issues and defects through to complete resolution
• Worked closely wif Business System Analysts, Development and UAT Team to extend testing support during teh implementation effort and production verification activities
• Worked on trimming down test execution time and made sure tests are not taking too long to execute