QA Analyst Resume California - Hire IT People

SUMMARY

Over 10 years successful experience in global marketing research and received MS degreein statistics from CSU East Bay.
Completed extensive qualitative and quantities research projects in various countries, and possessed extensive knowledge about research methodologies and analysis techniques.
Experienced using statistics software: SPSS, SAS, SQL, R, Minitab for probability modeling, regression analysis, multivariate analysis.
SAS Certified Base Programmer.
Able to translate research results into actionable solutions to business issues.
Detail oriented and efficient person with strong analytical ability who works well under pressure.

PROFESSIONAL EXPERIENCE

Confidential, California

QA Analyst

Responsibilities:

Write and report relevant bugs and errors using best practices through Apple’s internal database system
Analyze data for Voice recognition and Apple maps for localization
Translated marketing research questionnaires and reports from English to Japanese and vice versa.
Developed marketing research reports with the data provided by clients.
Edited the structure and format of questionnaires and reports by collecting technical and cultural information from various sources, and obtained high satisfaction from end clients.

Confidential

Research Manager

Responsibilities:

Maintained and enhance relationship with clients by planning, managing, and reporting marketing research.
Suggested overall marketing activities to clients including Lancom, Motorola, Seiko etc.
Contacted prospective clients, and developed effective proposals for new business opportunities.
Managed a group of 4 researchers; allocated projects and monitored their progress; oversaw projects to ensure quality and cost containment.Senior Research Executive
One of the start - up staff: Set up filing and reporting system, and developed excel program to keep the invoicing.
Established the know-how to manage several countries effectively at the same time for global research which improved quality of research and decreased miscommunication drastically.
Proposed suitable research specifications to meet clients’ needs; developed questionnaires; monitored the progress and quality of projects.
Analyzed the results of research; developed report and provide consultation to clients.
Coordinated quantitative and qualitative research held in Asia, Europe, and United States.
Categories of research: consumer goods, telecommunication, information technology, automobiles and others.