SUMMARY

• Over Seven (7+) years of experience in Software Quality Assurance under Unix and windows environment with excellent analytical and diversified experience in manual and automated testing of web and client/Server application, Seeking a challenging position of Software Test Analyst/Test Engineer or Software Tester.
• Professional experience in various types of projects such as, Health Care, Government Agencies, Financials and Telecom domains.
• Reviewed and understands the business requirement document (BRD), functional requirement specification (FRS), technical require documents (TRD) and Use cases.
• Proficient in writingTest Plans,Test Scripts, Test Scenarios and Test Casesfor both manual /automated testing process.
• Excellent understanding of entire software development life cycle (SDLC) and software testing life cycle (STLC) including methodologies such as Waterfall, Iterative, Agile and Scrum.
• Extensive experience on manual and automation testing tools such as test director, quality center (QC), ALM quality center, IBM Rational suite, Quick test pro(QTP) and Load runner.
• Performed all kinds of testing such as Smoke, Functional, Black box, System, Regression, UAT, Backend, 508 compliance, Performance, Load, Stress, Web service, Security, and Cross browser Testing.
• In depth knowledge on databases using SQL and automated testing on web, client, server and mainframe surroundingsability to multi - task and formulate technical documents.
• Expert in developing and executing automated test scripts using Quick Test Professional (QTP)
• Experienced in creatingRequirementTraceability Matrixto ensure comprehensive test coverage of requirements.
• Extensive knowledge on Backend testing in using relational database management system (RDBMS), SQL server, Oracle, TOAD and expert in writing complex queries using SQL.
• Worked with various teams and data-architects from QA prospective to come up with processes in dev/qa/prod for extraction, transformation and loading the data into the data marts.
• Extensive knowledge in using ALM Quality Center, Rational Quality Manager and JIRA tool to report bugs/ defects tracking management system.
• Familiar with different standards like CMMI, IEEE and ISO for software development and corresponding documentation.
• Performed functional and non-functional documents for both manual & automated testing by working with team, and reading and analyzing available documentations.
• Performed the tasks of developing integrated software to meet the mobile applications using mobile device, for iPhone, android, black berry, and Samsung mobile testing.
• Maintain UNIX operating system by trouble shooting, hardware, software, networks and operating systems.
• Effective team collaboration and strong communication skills- written and verbal, passionate about learning new tools and technology.

TECHNICAL SKILLS

Testing Tools: HP ALM/ Quality Center, Quick Test Pro, Load runner, Rational Suites, Selenium

Bug Tracking Tools: Quality Center/Test Director, JIRA, PVS Tracker, Clear case, Clear quest

Operating Systems: Windows(XP/Vista/7), .NET, Mac OS, Linux, Unix

DBMS: Oracle10g/11g, SQL, PL/SQL, SQL Server, SQL Plus, Toad, DB2, MS Access

Browsers: Google Chrome, Internet Explorer, Mozilla Firefox, Safari

Web Servers: MS Outlook, Share Point. TFS, MS VISIO

PROFESSIONAL EXPERIENCE

Confidential, McLean, VA

Software Test Analyst

Responsibilities:

• Responsible for the administration of all health and welfare benefits including Medicaid, Medicare, dental, pharmaceutical, disability, life.
• Responsible for the administration of the company’s 401(k) plan which encompasses processing enrollments, loans, rollovers, termination and distributions.
• Reviewed design documents and business requirements to learn the function and scope of the application, to understand release changes and to create aTest Strategyfor every release.
• Involved in the development oftest plansand createdtest casesand test scripts needed to validate the requirements.
• Involved InAgile Methodology.
• PerformedSmoke, Functional, Integration, System,Regression, Backend and User acceptance testing.
• Performed manual and automation tests on various modules usingpositiveandnegativescenario.
• Analyzed theend-to-end functionalityby testing the application manually.
• Carried outsecurity teststo check that only valid users could access certain sections of the site.
• Writing andReviewing Manual test casesandcustomizing ALM Quality Centeras needed.
• Extensively worked onALM Quality Centerto Write Test Cases, Execute Test Cases, Log Defects, Track Defects and Prioritize Defects.
• Responsible for HIPAA training of company staff.
• Prepared test scenarios for regression testing usingQuick Test Professional.
• Developed and executed various VBScripts using QTP for automated test of individual functional and Regression testing of the web based application.
• UsedSynchronization, Call function, Parameterization, Checkpoints, Regular Expressions to enhance testaffectivity also created reusable actions.
• Performed Database Testing validating data purse from Web transactions & business rules by writing SQL queries using SQL server and oracle database and also searching, creatingandupdatingtest data.
• Identifying and preparing test data for Manual and Mobile Testing.
• Involve QA tasks and follows up Daily Standup Meeting by working with Architects people, Scrum Master, Developer & Project Manager by planning, executing, monitoring & controlling test activities.
• Tested under Windows and Solaris andLinuxEnvironments.
• Prepared Test Summary Report after every build Release and submit to the Mangers.

Environment: Java, .Net, JDK, XML, MS Outlook, TFS, Microsoft office, Mozilla Firefox, SQL Server, SQL,TOAD, Agile Scram, ALM Quality Center.

Confidential, Falls Church, VA

QA Analyst

Responsibilities:

• Performed a variety of office administration duties including preparing correspondence, reports, and vouchers
• Entered data into system, made travel and meeting arrangements
• Provided support for financial transactions in all aspects of the station operations, including biweekly transmission of data to national headquarters
• Assisted in the administration and provided direct support to designated Red Cross programs, including logistical duties such as scheduling classes, ordering supplies, collecting and processing course fees
• Developed Test cases, Test scripts and Test scenarios based on high-level and detailed designs documents.
• Responsible for defect tracking and management metrics, defects are logged and change requests are submitted using ALM Quality Center.
• Performed System, Functional, Regression, UAT and End to End testing to verify the functionality with the new codes introduced for modification and/or enhancement using Quick Test Pro.
• Created user-defined functions, functions libraries and maintained automation scripts to set-up the work environment using visual basic Add-in.
• Created automated VB scripts for new functionality of the Application.
• Conducted traceability matrix between Requirements, design, use cases and test cases.
• Participated in the Test Case Peer Review to ensure test cases appropriately translate and map to requirements
• Conducted Back-end Testing using SQL queries from DB2
• Provided emergency communications, casework service, financial assistance, and information
• Assisted in the recruitment and training of volunteers

Environment: ALM Quality Center, Oracle, Toad, Windows, .NET, Web logic, J2EE, UNIX, Clear case, JIRA, HTML, VSS, XML.

Confidential, Reston, VA

Software Test Engineer

Responsibilities:

• Capable of explaining complicated telecommunications concepts to non-technical professionals.
• Performs well in fast paced, high pressure environments.
• Expertise in the development and implementation of voice and data equipment.
• Experienced in the design, configuration and maintenance of numerous telecom systems, hardware and software applications.
• Performed Functional, Integration, Regression, System and UAT during the various phases of the application.
• Experience in Object Repository, Object Identification, set the Environment variables, Output value, Recovery scenario, data driven test by using Quick Test Pro (QTP).
• Developed complex SQL queries to test the database values for data integrity.
• Designed and deployed training classes for new customers and carriers.
• Created supporting documentation for systems and software usage and control.
• Integrated cell phone data support into current systems, enabling company to monitor and document usage.
• Analyzed and resolved telecommunications billing issues.
• Reported the bugs, Email notifications to the developers using the Distributed Defect Tracking tool JIRA.

Environment: Quick Test Pro, Rational test manager, Requisite pro MS Outlook, Visio, MS Office, XML, VB Script, TOAD, UNIX, J2EE, JIRA, Linux, TFS.

Confidential, New York, NY

Software Tester

Responsibilities:

• Analyzed, design and build testing procedures that deliver the client’s goals and provide our clients with maximum value and quality product.
• Responsible for handling financial transactions as per the policies and procedures of the bank.
• Handle responsibilities of solving issues and respond to customer inquiries in an effective manner.
• Perform the tasks of educating customers on operating channels like telephone banking and Automated Teller Machines.
• Manually generate and implement templates for Test plan, Test Cases, and Test Scripts and performed Manual Testing on the entire application.
• Responsible for application features and preparing several Test plans and Test cases, Test scripts for unit, Integration, System, User Acceptance, Functional and Regression testing.
• Performed back end testing by verifying the data in the Oracle Database using SQL queries.
• HP Quality Center tool is used to investigate software bugs and interacted with developers to resolve technical issues.
• Prepared and submitted IV&V review report based on finding, observation and recommendation.
• Worked with SQL and UNIX shell scripts to test database integrity.
• Perform the tasks of supporting sales activities of the bank by participating in seminars, promotional campaigns, and product initiatives.

Environment: Share Point, TFS, J2EE, TOAD, XML, VB++, HTML, Oracle, NET, UNIX, SQL, QC, People Soft.