SUMMARY:

• Over 8 years of work experience in Software Testing, System Analysis and Quality Assurance in Health Care, Web and Airline Domain
• Expertise in functional, configuration and database testing of Claims Adjudication Engine with custom Configuration and Implementation in SOA architect and model
• Expertise in translating user requirements into test assets and mapping the process design, work flows for SDLC with mapping and managing Release Plan
• Excellent in documenting, writing and implementing Test Plans, Test Scenarios and Cases and Test Scripts
• Performed HIPAA Analysis and Testing on 4010/5010, including Claims handling, with Payer and Provider experience (270 and 271, 276 and 277, 837, 835, 834)
• Expert in generating and testing EDI X12 files (from HL7 and ASCI) and maintaining the EDI flow
• Experience with CPT and HCPCS codes and have medical terminology experience, specializing in medical procedures or lab procedures
• Excellent Understanding of National Drug Code (NDC) Coding Systems, US Health Care System, Patient Longitudinal Analysis and Multivariate Analysis
• Excellent understanding of ICD 9/10 and the implementation of ICD 10
• Collected, understood and translated the business requirements for the project and into functional specifications and detailed test plans
• Experience in Summarizing Reports, Configuration Management and Version Control
• Expert in Functional, Negative, Regression, System Integration, Acceptance (UAT), Security, Browser Compatibility, Load and Performance testing
• Experience and working knowledge of HP RUM
• Expertise in writing Technical documents, Technical Specs, Test Plans and Test Cases
• Excellent familiarity with Waterfall, RUP, RAD, and Agile
• Worked with Rally requirements management tool that facilitates collaboration, impact analysis and communication, enabling software teams to deliver on key project milestones with greater accuracy and predictability
• Extensive knowledge and experience in various RDBMS like DB2, Oracle 9i, 10g/11g and MS SQL Server
• Well experienced with SQL, SQL+, PL/SQL and database querying
• Thorough knowledge of HP Quality Center 10.0 and HP QTP 9.2/10.0
• Extensive experience in Manual testing as well as automated testing using various tools like Load runner, QTP, SOAP UI, QC
• Experience in Trouble shooting and Debugging Techniques
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills to bring out a quality product
• Analyzed and planned the testing of Enhancement requests and Modification requests
• Experience in Microsoft SharePoint and related family software products
• Writing Use Cases and performing signoff on the entire testing effort documents and strategy along with validating the end results of the testers
• Expertise in Black Box testing and White Box testing which include GUI testing, functional testing, system testing, regression testing, performance testing and UAT
• Expertise in Analysis of Problem Severity, Defect tracking system, Defects reporting system and performance monitoring 24 x 7 at the production site
• Strong ability to understand and document critical data through effective data collection, data analysis and data interpretation
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills
• Helped the PM/SM in project status reporting, ensuring that the project’s product delivers the benefits called for and resolution of conflicts within the project and between cross - functional teams

SKILL:

LANGUAGES//SCRIPTS/APIS/IDES: JBuilder, Java, C, Visual Studio, C++, MFC, C#, Visual Basic, SQL*Plus, SQL, UML, VB Script, JavaScript,ASP.Net, JCL (Job Control Language), Eclipse

TESTING TOOLS/PRODUCTS: HP Quality Center 10.0, LoadRunner 9.5, Bugzilla, Rational ClearQuest, SOAP UI, MS Office Suite, MS Project, MS Visio, PL/SQL, TOAD, XMLSpy, SQL Navigator, OEM, VMWare, Jira, Rally, Notepad++, HP QTP, File Comparison Tools

WEB TECHNOLOGY: ASP 2.0/3.0, HTML, DHTML, XML, XPATH

RDBMS: Oracle 9i, 10g, MySQL, MS SQL Server

APP/WEB and CLIENTSERVER: J2EE, EJB, JavaScript, JBOSS, Apache Tomcat, Weblogic, MSDL

OPERATING SYSTEMS: UNIX, Linux, DOS, Windows, IBM AS/2

INDUSTRY APPLICATION: Claims Adjudication Applications, eCommunicator, EDI, EMR, ERP, PBM

CONFIGURATION/CHANGE MGMT: VSS, IBM Rational ClearCase, Subversion, CVS, git

Technology: Web and Client/Server Applications, Window Applications, Automated Batch Job Applications, Unix shell Scripting, Mainframe

Software Engineering: Requirements Study, Analysis, Architectural, Application Design, Testing, Configuration Management, Production Support

Methodologies: SDLC, STLC, ADLC, PLC Agile,RUP, RAD, Spiral, Waterfall, XP

Domain: Healthcare (HIPPA 4010A/5010, ICD9-ICD10), HIS, HL7, Finance/Airline, Web

WORK EXPERIENCE:

Confidential, IL

Tools: Java, HP Quality Center, Oracle, Subversion, JCL, QTP, LoadRunner, XMLspy, Notepad++, MS Office Suite, Rally, PL/SQL, SOAP UI, QC

QA Analyst

Responsibilities:

• Tested new EDI gateway application for HIPAA 5010 compliance. Worked on testing HIPAA 4010A to 5010 and ongoing ICD-9 to ICD-10 migration
• Analyzed use-case document and functional requirement specification document. Effectively implemented QA methodologies, strategies and plans in all stages of SDLC. Created test cases and test data from the functional requirement specifications
• Created different document and matrices like test log, test incident report, test coverage matrix, requirements traceability matrix
• Experienced in Defect Management, Defect Triaging using HP Quality Center and QC
• Involved in Black box, Manual as well as Performance Testing and prepared Test Suite for all the Test Cases. Conducted Functional, Regression and UI testing on each build or version of the application using HP Quality Center
• Responsible for signing off tested patches and updating the Change Management System for periodical release of patches for UAT and PROD
• Analyzed response time of business transactions and generated reports and graphs using Load Runner Analyser
• Generated test reports and logged errors using HP Quality Center
• Involved in detailed Functional and GUI testing and User acceptance testing (UAT). Involved in writing SQL queries for Backend Testing. Used SQL Navigator to test the backend Database for validating data

Confidential, Washington VA

Environment: /Tools: HP Quality Center, Crystal reports, Oracle, HP QTP, LoadRunner, MS Office Suite, SQL Navigator, Windows, MS Visual Studio, Notepad++, XML comparison, XMLSpy, MS Excel comparison tools

QA Engineer

Responsibilities:

• Worked closely with business users and the project team to properly and fully understand the functional requirements, company’s standards, policies and documents in order to create Test Scenarios and Test Cases
• Participated in user acceptance testing with the business to ensure the eCommunicator product is released to production
• Estimated load projections by performance testing using LoadRunner
• Participated in Bug review meetings to discuss Defect Triaging and mitigation. Defects were tracked and reported using Quality Center
• Used WSDL-based web services. Performed XML validation testing
• Used Simple and Complex SQL Queries like Joins, Select and Update for data validation and data manipulation
• Used regression, usability, stress, database verification testing methodologies
• Assisted offshore team in reviewing requirement, preparing and executing test cases and reporting software defects
• Participated in weekly status meetings, walkthroughs, design review meetings and documented proceedings
• Developed and maintained internal technical documentation relevant to the QA processes and procedures

Confidential, Chicago, IL

Tools: Quality Center, TOAD, Windows 2000, SQL server2000, Oracle 8.2/8i, VB.Net, Java, J2EE, VB Script, Citrix 7.0, IBM Mainframes

QA Analyst

Responsibilities:

• Participated in requirement walkthroughs and creation of test plan
• Created QA Analysis and Weekly status reports, including test results by dates, test script summary (coverage, pass, fail), Defect Status and Defect trending
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance
• Involved in testing various Drill Down facilities to show the relationship between the fields
• Tested modified Pick List values for requirements
• Responsible for managing QA Resources and reporting to management
• Scheduling and Managing the QA resources for successful completion of project
• Maintained various versions of Test Scripts using Test Director
• Conducted Functional tests checking all screens, customized menus button and options
• Interfacing with developers to resolve the technical issues
• Investigating software bugs and reporting to the developers using Test Director Defect Module
• Involved in Database Testing by writing Complex SQL queries to check the accuracy and integrity of data in different databases of these Applications
• Performed Integration testing, System testing and Regression testing
• Involved in different phases of Project Life Cycle
• Performed various test cases, Tested Entry validation checking (both positive and negative tests) and Conducted end - to - end throughout Test

Confidential, Chicago, IL

Tools: HP Quality Center, Crystal reports, Oracle, WinRunner, HP QTP, Load Runner, MS Office Suite, SQL Navigator, XML, Windows, Visual Studio

QA Analyst

Responsibilities:

• Analyzed use-case document and functional requirement specification document. Effectively implemented QA methodologies, strategies and plans in all stages of SDLC. Used test cases for creating test scenarios and test strategy from the functional requirement specifications
• Used automation for testing UI using HP QTP
• Managed Defects and Defects Triaging using Mercury Quality Center
• Tested automated posting process of electronic payrolls reported by studios (in flat file format via FTP). This was initially manually done by data entry operators. Tested and verified database transaction using Crystal Reports
• Used Gray box, Regression, Browser, Installation, Functional, Integration, Black Box, Smoke, etc., testing methodologies
• Facilitated User Acceptance Tests for end users and responsible for getting sign-off to deploy code to Production