SUMMARY

• More than 7 years of Quality Assurance Testing experience in various domains such as Banking, Healthcare, Insurance and Retail.
• Good experience of working in various projects based on various SDLC methodologies such as Waterfall, Agile (Scrum, RUP)
• Experienced in reviewing and assessing Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirements Document (SRD), Use Cases, etc. to design Test Strategy, Test planning and Test Scenarios.
• Expertise in Test Case Design, Test Tool Usage, Test Execution, Defect Management, Test Scripts & Reports for delivering most Quality product.
• Experience in Manual and Automation testing various tools.
• Expertise in performing different types of testing such as Smoke, Database, Sanity, Acceptance, System, Functional, Integration, Regression, GUI, Web service, Multi - channel, Reports, Adhoc, Configuration, Installation, Compatibility and End to End, etc.
• Experienced in performing compatibility testing with various mobile devices to ensure that functionality works fine.
• Experience in testing mobile applications using tools like Android SDK, Perfecto Mobile and Keynote Device Anywhere.
• Good experience in using HP Quality Center, QTP, SoapUI.
• Strong experience with XML, SQL, VBScript.
• Experience in creating Automation script using Descriptive programming
• Created and maintained reusable scripts & shared object repositories.
• Experience in writing SQL queries to ensure data reliability and consistency for data validation on various databases such as SQL Server, Oracle.
• Experience in using SoapUI for testing Service Oriented Architectures (SOA) and Web Services (SOAP, REST, WSDL) using different protocols like HTTP, SOAP
• Experience in working on Windows, UNIX, LINUX Environments
• Proficient in using different tools like HP ALM, JIRA and Bugzilla for defect tracking and management.
• Proven management skills in day-to-day activities of offshore and onsite QA team.
• Experience in creating test reports such as Test efficiency, test coverage metrics and traceability matrix.
• Worked closely with the development team and cross-functional teams during all phases of SDLC.
• Represent QA in all phases of product development including requirement, design, construction, testing, implementation and support.
• Excellent Communication, analytical, Interpersonal and Leadership skills, Self-motivated, quick learner,
• Good team player and ability to work individually with strong desire to achieve quality results

TECHNICAL SKILLS

Operating System: Windows7/8, XP, Unix(Solaris), IOS, Android

Database: SQL Server, MY SQL, Oracle

Language: VBScript, SQL, HTML, XML

Browser: IE, Firefox, Chrome, Safari

Testing Tools: HP QTP 10.0, HP QC 10, Soap UI

Defect Tools: HP (ALM), Jira, Bugzilla

Other Tools: Toad, MS Office Suite, Android SDK

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

QA Mobile Tester

Responsibilities:

• Followed Agile Scrum SDLC methodology
• Analyze requirements, design and document test cases.
• Participate in release and iteration planning and represent the QA team
• Provide estimates and follow through on assigned estimated tasks
• Develop software testing suites, tools and framework using manual tools/technologies
• Perform multi-faceted testing including Functional, System, Integration, web services, usability, security,backend, regression, smoke, Ad hoc
• Interacted with developers and mobile app project team while testing the iPhone and Android based mobile banking app for resolution of various defects and application issues.
• Work on different platforms including Android and IOS
• Performed Compatibility testing on different versions of iOS (8,9) and android (5.0,5.1) for the mobile application on smart phones, tablets, etc.
• Used various iPhone and Android support tools like iPhone Configuration Utility, Android Debug Bridge (ADB) to install the builds and extract the logs
• Performed integration testing on the web services include: HTTP, HTML, WSDL using SoapUI
• Validated the log files using UNIX on the application being tested
• Identify and report defects in software followed by tracking and management
• Interact and manage expectations of multiple participants in the application development lifecycle
• Communicated with different stakeholders for better performance in SIT
• Positively contribute towards establishing and maintaining effective state of the art QA methodologies, practices, tools, and frameworks
• Worked with different backend environments to successfully complete the given tasks
• Managing small teams oftesters, delegatingresources to implement plans and Allocate resources with changing business processes.
• Performed Web service testing using SOAP UI to validate the XML messages using different protocols like HTTP, SMTP.
• Validated the request and response XML files for various SOAP web services.

Environment: Ms-Office, Quality Center, IOS, Android, Safari, Eclipse, Facade, Genesis.

Confidential, Norwich, NY

QA Analyst

Responsibilities:

• Actively participated in all phases of Agile Scrum SDLC Methodology ensuring quality throughout the project.
• Analyzed business requirements and functional specifications documents such as BRD’s and FRS for online banking application.
• Participated in Peer Review meetings to enhance the Test Procedures and Test cases.
• Documented test plan, test scenarios and test cases corresponding to business rules and other operating procedures for the different modules of the application.
• Attended QA Walk through meetings with Team Members which included tech specs review, functional review and defects tracking.
• Involved in manual testing and automation testing of all the major functionalities of the web and mobile interface.
• Created and maintained test scripts and test cases throughout the project.
• Conducted Smoke, Functional, System, Regression, Compatibility, Usability, Security, Web service, GUI testing of the application.
• Conducted Cross Browser testing for the web application on different versions of IE, Firefox, Safari and Chrome.
• Interacted with Developers and Mobile App Project team while testing the iPhone mobile banking app via Xcode.
• Performed compatibility testing on different versions of iOS (7.1,8.x) and android (5.x) for the Mobile application.
• Tested on several iOS and Android virtual devices using the Perfecto Mobile virtualized environment.
• Used various iPhone and Android support tools like Xcode, iPhone Configuration Utility, Android Debug
• Bridge (ADB) to install the builds and extract the logs from different phones.
• Written and maintained functional library to enhance reusability in QTP and created frameworks(Hybrid, Keyword and data driven).
• Created and maintained QTP test steps, scripts and execution for smoke, functional, regression, system, database and integration testing.
• Tested XML outputs of APIs manually.
• Performed Web Services testing using SOAP UI and analyzed XML request and responses.
• Parameterized test scripts in QTP to pass the data from different data sources like Excel spreadsheets, XML files and database.
• Passed XML files from QTP and validated the data against the external data provided.
• Performed Data-driven testing by parameterizing and used checkpoint statements, created data tables and wrote functions for the parameters to read new data from the table.
• Created and maintained reusable scripts and shared object repositories.
• Used descriptive programming, created Generic Functions using libraries in VB Script.
• Used SoapUI for testing performance and load of the Web Services.
• Built and ran the automated test for RESTful cloud based API’s using SOAP UI.
• Checked the data flow through the front and backend and used SQL queries to extract and validate the data from the database.
• Prepared final test results and user documents for the application.
• Participated in Peer Review meetings to enhance the Test Procedures and Test cases.
• Assisted in Test metrics such as Test Effectiveness and Defect Leakage.
• UsedHP Quality Center/ALM 11.0 for tracking and reporting for Internal High Level access and also to create reports and update bug status.
• Prepared final test results and user documents for the application.

Environment: HP QTP, HP ALM, Windows7/8, UNIX, Java, Oracle, SQL, HTML, IPhone Configuration Utility, ADB, Perfecto Mobile.

Confidential, Oakland CA

QA Analyst

Responsibilities:

• SDLC methodology followed was Agile(Scrum)
• Actively participated in all phases of the Agile (Scrum) development model ensuring quality throughout the project.
• Actively participated in QA meetings and regularly interacted with the development and Business teams to gain a better understanding of the Business Process and the Requirements.
• Analyzed Business Requirements (User Stories) to developTest strategyandTest scenarios.
• Developed detailedTest Casesbased on thetest plans.
• Executed and grouped test cases in Batch Suites and scheduled them for execution using Quality Center
• Involved in different types of manual testing including Smoke, GUI, Functional, Regression,Integration, Database testing and Web-Based Applications.
• Worked closely with the web application development team to ensure proper integration between mobile application and web application.
• Performed End-to-End testing of the various Business Transactions.
• Performed testing by executing the test cases to check the functionality of the component.
• Prepared Test scripts using data tables and creating data driven frameworks for the automation functionalities
• Involved in Regression testing using QTP scripts after updating the application with new features.
• Analyzed and implemented synchronization points, reusable actions, Parameterization, Checkpoints, and Regular Expressions whenever needed in QTP.
• Performed Web Services testing using SOAP UI and analyzed XML request and responses.
• Verify development of rule-set test scenarios, test cases, expected results and analysis of XML test scripts.
• Performed Manual Testing and Automated Testing for MS SQL Server, XML and Web based applications in an Agile/SCRUM software development environment.
• Automation of regression testing using Quick Test Pro and programming dynamic VB Scripts for testing GUI functions, acceptance and limit validations.
• Developed and enhanced test scripts by using VB and VBScript in Quick Test Pro.
• Used data driven testing features to provide data values to the variables in a script.
• Used SoapUI for testing Service Oriented Architectures (SOA) and Web Services (SOAP, REST, WSDL)
• Manually manipulated data directly from Oracle database using SQL Queries.
• ExecutedSQL queriesto validate and retrieve the data from the database.
• Developed test labanddefect reportsto generate customized reports inQuality Center.
• Documented bugs using the Defects module of Quality Center.
• Conducted meetings with Product Managers, Developers and other QA members on reviewing and Resolution of the defects.
• Performed the tasks independently and also was involved with different teams to help with re-organizing test cases and tackling defects using Quality Center

Environment: MSOffice, HP ALM 10.0, Oracle, QTP, Windows, iOS, Android, XML.

Confidential - Kansas City, MO

QA Analyst

Responsibilities:

• SDLC followed waterfall methodology.
• Involved in developing test plan and test scripts using the system requirement document and Business rules supplied.
• Developed detailed test plans and test cases, as well as an Entrance and Exit criteria for the application being tested ensured along with standards for documentation to be followed.
• Developed Test Plans, Test cases to test the screens and workflows for Quality Assurance.
• Documented Business requirements in Requirements grid for Quality Center.
• Created test cases and executed the tests in QC.
• Created and Maintained Traceability Matrix to ensure test coverage of all requirements.
• Performed system testing, positive testing & negative testing.
• Cross browser testing on Firefox, Safari, Chrome, IE8.
• Executed test cases and linked them with requirements in Quality Center.
• Submitted defects detected in the application and tracked the progress of defect fixes.
• Generated reports and graphs to assist in analyzing testing requirements, test planning data, test results and progress of defect fixes in QC.

Environment: Microsoft.Net, Oracle, Quality Center 10.0, Windows XP, HTML, MSWord, Excel, Outlook.

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Worked on Agile/SCRUM methodology and participated in daily SCRUM meetings and gave the daily status of testing.
• Analyzed system user stories and the Mockups, and developed detailed Test case
• Conducted meetings and Standup Meetings with Product owners, Scrum, Developers and Business Analysts to gather information about business process.
• Created test plans and wrote the test cases in HP QC and executed the same
• Maintained Traceability Matrix to ensure all conditions are covered in the Test Cases.
• Wrote test cases for GUI testing, Functionality testing, Performance testing, Integration testing.
• Performed Functional testing, System Testing, Integration testing, Regression Testing, Smoke Testing.
• Defined GUI Checkpoints to check text boxes, combo boxes, checkboxes and images in QTP also created shared object repository in QTP.
• Regression testing and programming dynamic VB Scripts for testing GUI functions, acceptance and limit validations.
• Used regular expressions in QTP to test the dynamic objects.
• Used SoapUI for testing Web Services (SOAP, REST, WSDL).
• Created and executed the automated test for RESTful cloud based API’s using SOAP UI.
• Wrote SQL queries that simulate business processes.
• Provided training to the users and helped them to perform UAT (User Acceptance Testing).
• Reported the bugs in defect management tools like JIRA, Bugzilla and traced them until they are fixed.
• Attended Empower training session by SME (Subject Matter Expert).
• Scope analysis, functional and technical Walk through Base line High speed testing.
• Also involved in content management/ Change control and Version Management.
• Performed regular updates to various static web pages.
• HP Quality Center is used for reporting the results and organized all the test cases.
• Coordinate, mentoring of various tools and process flow of the application.

Environment: Windows 7/8, TOAD, HP Quality Center, HP QTP, UNIX, Java, JSP, XML, Oracle, SQL Server, JIRA, Bugzilla, IBM Clear Quest

Confidential, Sacramento, CA

POS Tester

Responsibilities:

• Worked in Agile/SCRUM methodology and participated in daily SCRUM meetings and gave the daily status of testing.
• Analyzed business requirements and functional requirements to address any ambiguity.
• Created test cases based on the Business Requirements Document, Functional Requirements Document, and Use Cases provided by the Business Analyst.
• Created and executed detailed test cases with step by step procedure and expected results and maintained test logs, test reports, test issues, defects using Bugzilla.
• Involved in Functional, Integration, and Regression testing on different scenarios after release of each sprint.
• Involved in testing the operating system and peripherals compatibility, bagging, language support, bi-optic scanners, tag deactivation, cash tender options, coupon verification and validations, integration with electronic article surveillance, and check out process, etc.
• Checked the data flow through database testing using SQL queries to validate the data.
• Created defects using Bugzilla.
• Verified and validated the defects and close defects with the appropriate comments.

Environment: Windows VISTA/XP, Oracle, MS-SQL Server, HP Quality Center 9.2, Bugzilla.